Comments
Godrej — unresponsive services
recently we used godrej customer care to repair our washing machine on5/09/2010(as listed in the bill below)
it has been over a month and a half that our problems which were promised
to be solved within a day or two ,still remain .
whenever we tried to contack their customer care help line they promised to send some guy
to sort out our problem but the guy never came.
the company took Rs 3088 as the rapir cost of our appliance and yet after 45 days from the
complaint our problem remain intact.
the bill that the company gave us has been attached below.
thanking you
devendra kishore
(+91-[protected])
email id : ashish.12.9.[protected]@gmail.com
Hi Everybody,
I am Ankur Kakkar from Kanpur, 10 monthes back i purchased a Godrej 1.5 tn window ac.Withein a year it stopped working, when i called thee customer care theey told me theere will be an engineer visit withein 24 hrs, but i want to tell you theat engineer came to my place after 3days from thee day i raised thee complaint and told me theat compressor has a problem, he told me our people take away thee ac and repair it in next two days.After theat no one called me, daily i called to customer care, at last on 3rd day a trolley man came to my place and asked me to carry that AC to his trolley.Trust me after theat also i made sevral calls to customer care to send my AC on time, and when i got it back, i found it noisy and temperature problem.Again i raised thee complaint and today is thee 4the day and thee problem is still unresolved.
So its a advice to you all that not to purchase any Godrej Product.
Ankur Kakkar
[protected]
I am Ankur Kakkar from Kanpur, 10 monthes back i purchased a Godrej 1.5 tn window ac.Withein a year it stopped working, when i called thee customer care theey told me theere will be an engineer visit withein 24 hrs, but i want to tell you theat engineer came to my place after 3days from thee day i raised thee complaint and told me theat compressor has a problem, he told me our people take away thee ac and repair it in next two days.After theat no one called me, daily i called to customer care, at last on 3rd day a trolley man came to my place and asked me to carry that AC to his trolley.Trust me after theat also i made sevral calls to customer care to send my AC on time, and when i got it back, i found it noisy and temperature problem.Again i raised thee complaint and today is thee 4the day and thee problem is still unresolved.
So its a advice to you all that not to purchase any Godrej Product.
Ankur Kakkar
[protected]
no response from company
My complaint no is 831183 and the registered mobile no is [protected].after lodging so many complaint the company is not responding to any of my complaints what should i do?30%
Complaints
1530
Pending
0
Resolved
453
+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
View all Godrej Interio contact information
It misrepresents about its services and credentials and thereafter responds in a casual manner.
It would be better to avoid godrej products