Godrej — defective fridge

Address:Tirunelveli, Tamil Nadu

I have a Godrej double door refrigerator and that has stopped working. I am in deep trouble as i am not getting response from your local CC team here in Tirunelveli Tamilnadu,,in the first year during guarantee period the fridge stopped working ,the service man came said gas tube fault and he filled the gas and we paid him and now again it has stopped and another godrej service man came and he says i must pay Rs4500, same gas leak but he tells that the condenser inside must be removed and kept outside i dont know what to do,still the fridge is in repair with a 5 year warranty on compressor we bought this fridge since this was branded godrej now i feel bad because of this arrogant service centre kindly make this problem rectified
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Hi anand gnanamuttu,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve all the complaints you have regarding our product/service.

Kindly send in your contact details at [protected]@godrej.com so that we can resolve your issue at the earliest.

You can also call us on[protected] / 1800 – 225511 for further queries; you can also follow us on:-
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

Regards,
Godrej Appliance Team.
Dear anand gnanamuttu,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on:[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
anand gnanamuttu's [Complaint's author] reply, Nov 30, 2018
Till today the matter is not solved. Worst service centre trying to cheat the public

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