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Godrej - fridge is not working [Resolved]

 
5 Reviews
User
  k2011 on Oct 10, 2013
I HAVE A DOUBLE DOOR FRIDGE OF GODREJ COMPANY AND JUST ONE MONTH BACK I HAD REPAIRED IT AS THERE WERE SOME COOLING ISSUES AND WHICH WAS ON PURPOSELY DELAYED BY THE EXECUTIVES DUE TO WHICH I HAD TO THROW LOT OF FOOD AND MILK STORED IN THE FRIDGE AND AGAIN NOW AS ON TODAY ITS THE SAME THING AND THE TECHNICIAN DOES NOT TURN UP AT A GIVEN TIME AND HOW LONG DO I NEED TO WAIT FOR THIS IS THE WAY GODREJ HELPS THE CUSTOMER PLS HELP ME AT THE EARLIEST TO SOLVE MY PROBLEM

Complaint marked as Resolved

the company only charged me 975 rs and i had to throw all my food and other perishable goods out of the fridge due to technicians non cooperation and delay in doing my job on time i had to face the loss, who will pay for this now

Complaint Status


[Oct 10, 2013] Godrej customer support has been notified about the posted complaint.
Complaint comments 4 Comments     Updated:
Resolve this Complaint  

Comments

N Oct 10, 2013 by
User
Godrej Appliances  
 
Dear k2011,

We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.
You can get the complaint No. by calling us on our toll free number 1800-209-5511

Regards,
Godrej Appliance Team.
N Oct 18, 2013 by
User
Godrej Appliances  
 
Dear k2011,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at smartcare@godrej.com or call us on: 1800-209-5511/1800 – 225511.

Regards,
Godrej Appliances Team
N Oct 18, 2013 by
User
k2011  
 
hello
without calling or taking the time to contact the customer how cn u say tht the complaint is closed means wht
N Oct 20, 2013 by
User
Godrej Appliances  
 
Hi k2011,

We are yet to receive your complaint Number as well as your Mobile Number. Do send them in so that we can come up with a resolution.

Regards,
Godrej Appliances Team

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    Godrej - fridge is not working