[Resolved]  Godrej Interio — defective design of Elena TV Trolley

Address:Lucknow, Uttar Pradesh

I had purchased Elena TV Trolly- 1 no.from Godrej & Boyce Mfg. co. Ltd.,
Godrej lifespace store, Jeevan Bhavan, 43, Hazratganj, lucknow costing
Rs.5330 as per following details:
1.Order confirmation No. 96868 dt 07.06.09
2. Cash Receipt no.85311 dt 07.06.09
After using the trolly for few months the top platform has bend and
therefore glass shutters are totally jammed.
It seems defective materials have been used in this trolly which is not
in line with the quality of Godrej company.
As per their service personnel nothing can be done as this is ill designed product.
Despite of my taking up the issue with Lucknow office , nothing has been done.
Since they are only promising and doing nothing, in my opinion this amounts to cheating by Godrej Company.
From:
D.K.AGARWAL
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

after lodging the complaint, Godrej has solved my problem by taking back the defective trolley and returned the amount earlier paid by me.
Kindly remove my complaint now.
regds,
D.K.Agarwal

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