[Resolved] Godrej Interio Slimline Wardrobe — Unreasonable charges on services, Post sale

sahuraje

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

These Godrej bunch of crooks don't have sense how much to charge on what.. They charged me 1800 Rs for dismentalling my 2 Almirahs along with over head cabinet. They do send me an engineer who is charging 1000 Rs an hour. A man came with hammer and screw drivers and broke all rivets in 15 20 mins and bill was 1800 Rs. You are kidding me!!!.

Whole reason to buy these costly almirahs was ease of dismentalling and moving as my job needs me to move every other year.

Sells-man assured me that it does not take more than 250 bugs to dismental and re assemble.. But with 1800 to dismental and I hope I will have to pay more than 3000 to get it fixed again.. Godrej Slimline wardrobe is waste of money..

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rramm

from Hyderabad, Telangana

I had purchased this product Godrej Slimline last year May 2011 for 13600 Rs. The reason I choose godrej brand is its good locking and security system. But now I realized that its the most worst locking system. The lock came out off the handle with key. How come It came out so easily like that, a thief can easily open that lock right.

When I call the customer care they said its out of warrenty so I need to pay 250 Rs for service charge and 350 Rs for lock cost so I need to get ready with total 600 Rs. I said I don't want that vulnerable lock for 600 Rs and besides I need proper explanation for that faulty lock. They are not bothering about the lock how it came out. What is the use of that faulty lock buying again for 600 Rs. They said I am handling the lock roughly what a worst reason. Are they going to say to every thief to handle the godrej keys smoothly???