[Resolved]  Godrej Interio - Zurina Bed — Non supply of defected parts

I had bought a Zurina King Size bed from Godrej Interio at Kolkata in the month of Feb'08. The bed was found defective and was swelling on all sides. On my repeated request & follow-up, Godrej has replaced the bed in the month of Sep'08.

Now, again after 12-13 months, two sides of that replaced bed are swelling and the bed is now not suitable for use. When I have requested Godrej representative to change the same, they have told that the entire cost is to be paid by me as only one month has been passed after one year.

As it is completely a manufacturing defect, Godrej should change the bed free of cost. I am lodging a complaint so that I get the defective parts of my bed replaced free of cost.

Thanks & Regards

Tapas Chattopadhyay
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Aug 14, 2020
Complaint marked as Resolved 
 
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