Godrej — FAULTY AC

Address:

Mathura, Uttar Pradesh

RESPECTED SIR/MADAM,

1. I HAVE PURCHSED AIR CONDITIONER ON 05OCT2009 FROM BIDJEY & CO , TILAK DWAR, ARYA SAMAJ ROAD,MATHURA-281001. BOOK NO-05, SR NO-224.

2. SINCE THE TIME OF INSTALLATION THE AIR CONDITIONER DEVELOPED SOME FAULT OR ANOTHER (MIN 3-4 TIMES) . THIS TIME IT HAS TAKEN MORE THAN ONE MONTH AND STILL NO SATISFACTORY RESPONCE HAS BEEN GIVEN BY THE DEALER.

3. AS A CUSTOMER I SHOULD KNOW WHAT IS THE ACTUAL PROBLEM AND WHAT ACTION THE DEALER IS TAKING AND I REQUIRE A DIFFERENT NEW PIECE .

4. SIR I AM FACING LOT OF DOMESTIC PROBLEM BECAUSE OF SMALL CHILD . PLEASE LOOK INTO THE MATTER AND RESOLVE MY PROBLEM AT THE EARLIEST.

5. IF MY PROBLEM IS NOT ADDRESSED I HAVE TO SEEK CONSUMER COURT ASSISTANCE AND PUT MY GRIEVANCE AGAINST GODREJ & CO IN LOCAL NEWSPAPER.

THANK YOU
CAPT SHASHI TOKAS
338 COY ASC
MATHURA