[Resolved]  Godrej — Water draining

Address:Pune, Maharashtra

Sir,
I Mrs, Veena Darshane, Pune have Godrej refrigerator for last 25 years. the present ULTRA GODREJ MAGIC EYE model is purchased in 1998-99. It is working wonderfully.

However while in DEFROSTING MODE, water comes out, drains out on the floor, & not get collected in the tray given at the bottom. Also inside the refrigerator water get accumulated on the lids o[censored]tensils, in the vegetable trays etc.

Due to cut down of electricity this problems occurs every day. You are requested to give authorised add/contact No. in Pune.

When we purchased MAGIC EYE model, I send the form giving suggestions, & offcourse I received the letter from GODREJ Company giving me some Code/ ID No. which I miss placed now. But if I find out definitely I will inform you.

My Address:

Mrs. Veena M. Darshane
83/1 Sarang Soc. Patil Estate,
B. No. 11, Sahakar Nagar, Pune 411 009

Once again request you to save our Godrej refrigerator ULTRA GODREJ MAGIC EYE

Thanking you

With regards

Mrs. VM Darshane
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Watter doesnt come out. Your refrigerator has a pot behind/below to collect water. It has a certain capacity to collect water. If you have too much ice to be defrosted, the water will exceed the capacity of the pot & will overflow. Try defrosting the fridge as frequently as possible.

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