Address: | Bangalore, Karnataka |
Hi
Unfortunately I bought a Godrej Refrigerator in 9/2009 ( i was very carried away by the 5 year warranty that they offer on the the compressor - Biggest cheaters , they charge 1900 as service charge for the replacement ).
The issue goes like this...
Exactly after one year ,
10/2010 - Day 1 - The fridge doesnt cool...
- Day 3 - The service agent says compressor problem and says that i need to replace the compressor , he also said that , since there is a 5 year compressor warranty , i need to pay only 1900 ( what a generous company )
Day 5 - He replaces the compressor , all is well
Day 7 - The problem occurs again
Day 8 - Service agent says bi metal problem - replaces it free of cost ..kept under observation..
Day 10 - Problem occurs again ..Agent doesnt have any clue...calls up the head office...
Day 15 - problem occurs again...Head office people comes again ...replaces the fan...
Day 20 - Problem occured again...They asked me to put the thermostat to 1 or 2...
Day 30 - Problem again...No solution....
I am completely tired of the rrefrigertor , the poor chaps from the godrej service centre tried their level best to resolve the issue...but it seems like a design issue....if the freezer cools more than a particular point...the circulation to the lower compartment is blocked and lower compartment doesnt coool....
Moral of the story : Dont be so patriotic and buy godrej refrigerator...go for the alternative....if it was some other brand , they would have replaced the refrigertaor it self....
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