[Resolved] Hathway — charges collected by cable operator for free set top box | |
Dear Sir, I live in virguambakkam area in chennai. For the past two months, hathway is advertising in their channel (c-Chennai channel) that hathway set top is free(MRP 0) without installation, activation charges and no hidden charges and for set top boxes contact local cable operator. When i contacted my cable opearator M/s.doorvani systems who is monopoly in our area they say I have to pay Rs.250/ for smart card and also to avoid they say everytime I ask no stock. I brought this matter to hathway and it seems they are hand in glove with cable operator, so they are not responding to my complaint. Also please note that recently they have changed from SCV to Hathway false promising all the customers in our area that hathway will offer more channels and we have many advantages by swicthing to hathway. In annanagar are same hathway cable tv opeator offered sony setmax channel without set top box and all the customers watch the cricket telecast of IPL matches. when we asked our opeator they say we have not recd the feed from hathway. kindly advise me how to go about this thanks and regards Ganesh Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Sir, I am residing at Ayanavaram area in Chennai. Recently our cable operator has changed from Hathway to SCV. From that day 1 onwards, we are not able to get any of the spiritual channels properly. Especially " Sri Shankara" is totally not there. Aastha International is also missing. Saskar & Aastha is not clear. TTD only is available that too to some extent ok. Sir, is there any way to get the spritual channels in our cable? what is the procedure to get the "SRI SANKARA" CHANNEL importantly. Set-top box can give clear our problems? please what we have to do in this matter? Or any dish TVs to be set-up?
30%
Complaints
6929
Pending
0
Resolved
2007
View all 6929 Hathway reviews & complaints
+91 25 3252 0310
+91 11 6165 6655
+91 25 3252 0330
"Rahejas", 4th Floor, Main Avenue, Santacruz (W), Mumbai, Maharashtra, India - 400054
View all Hathway contact information
Principal Advisor (B& CS)
Telecom Regulatory Authority of India
Mahanagar Doorsanchar Bhawan,
Jawahar Lal Nehru Marg, New Delhi-110 002
Tel. No.[protected] Fax No.[protected]
E-mail : [protected]@yahoo.co.in