[Resolved]  Hcl Laptop — NOVICE CUSTOMER CARE PEOPLE

I had purchased an HCl laptop for 32K this jan. 4 days baack i while i was working on it, the cursor started behaving strangely. it was selcting things on desktop itself and moving in different directions. Looked wacko and spooky!. i thought it must be a virus.i formatted my lappy with xp again. all the drives were clean. Then i was about to install softwares on it, again the cursor wokred d same. Whenevr i switch on the laptop, cursor works fine for 40 min, then it never works. What is it ? Virus problem. touchpad problem?
I had send it to HCL customer care center. Though my lappy was already in warrenty but that guy said we give waraanty of hardware not software. what a ! i left my lappy there for a day and next morning that e called me saying mam u have software prob, please pay 350/- / I paid him the money. I tok the lappy. and found that thwe same problem persit. Now what the hell is that. IF ITS A HARWARE PRTOBLEM, DID HE HAD NO BRAIN.I HAD TOLD HIM THAT IT NEVER WORKS AFTER 40 MIN. STILL HE GAVE ME D LAPPY BACK JUST FORMATTING. HOLY COW I HAD TO PAY HIM 350 FOR FORMATTING. I KNOW HOW TO FORMAT MAN. NOW IT HAPPENED Y'DAY, IM PLANNING TO TO AND THROW IT ON HIS HEAD.
I[censored] COULD PASS ME THE CUSTOMER CARE EMAIL ID . IT WOULD BE KIND
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Aug 14, 2020
Complaint marked as Resolved 
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Sir

Sound problem (Slow speed) in my laptop, brought 2 notice @ Green park Delhi. They told to leave the LTOP 4 2-3 days, which was not possible 4 me. Because i am to home 4 one month @ Orissa. My home town is Berhampur .Can I get repaired @ berhampur, Kamapalli ? Pl reply soon.
I am having HCL Leaptop I am unable to download my attachements
I have bought A HCL laptop last december. The serial no. of the same is 9084AX118339 (D24 C2D). I have reported my complain regarding DVD drive related problem to the HCL Service Center in Varanasi. One months has been passed and the Service center has yet not corrected the problems related to the laptop. Infact their approach is also of dilly delaying type. I hope the required instruction to the concerned authority must be provided to clesr the matter at the earliest.
DEAR SIR,
I am facing problem with my laptop (booting problem) and i have reported to service center also.
but they have advised me to first take complaint no. by registering your complaint on toll free no.
[protected], but repeatedly i am trying on this no. to resister the complaint but can not able to
contact due to line busy .
so please resister my problem and send me complaint no.via mail as soon as possible so that i can resolve my problem by showing it on hcl service center.
THE DETAIL OF MY LEAPTOP ARE GIVEN BELOW:
MACHINE SR.NO:-8084AX078172
PRODUCT CODE:AXCB2311
PRODUCT DESCRIPTION:HCL LEAPTOP B23 C2D
WARRANTY CARD NO:10507626
please send me argent hcl notebook audio and grafics driver model no. (hcl 7916 via)
my email ID IS www.lucky.[protected]@gmail.com
m facing the problem in connecting ma lappy to bsnl broardband as an error(device is unavailable) is coming. secondly i need sound device as a prompt(needs sound device) is coming during playback of music. plz serve the needful soon.


thankyou...
hi

Frist im very disappointed that there is no any custmer care number in your web site, secondly i have a complaint that on nov 2008 i had purchsed one HCL leaptop but the prb is tht alphabet D is break frm there so plz tell me where i have to contact..
I purchased a hcl laptop 38 series from vaident computers sales pvt. Ltd. On 04.07.2009.but now a problem is created.when my laptos is start, 1 minute later it's screen becomes automatically blue and laptop is shut down.then it was restart automatically.But when i start the laptop in sefety mode, this problem is not visiable.pls tell me what can i do for solve this problem by mail to my e-mail address? U may contruct with me to this mobile no-[protected].
Driver ditials
Dear sir,
slowly slowly due to auto update my C drive became small, so tall me the solution of this problems.

with Regards,
sandip

HCL — MONITOR AND DVD WRITER

MACHINE SERIAL NO. - 6087AZ214113
PRODUCT CODE - AZ001067A
PRODUCT DESC. - EZEEBEE TOP T991 PDC
DATE OF DELIVERY - 16/07/2008
WARRANTY PERIOD - 37 MONTHS FROM DATE OF DELIVERY
WARRANTY CARD NO. - u087935
MONITOR - 17" CRT

1. my monitor shows some wrong features. like; brightness, contrast and some other properties shown on desktop automatically.
2. screen also show some fluctuation.
3. dvd writer is not working.

I HAVE ALREADY SUBMIT MY COMPLAINT APPROX. BEFORE 2 WEEKS. YOU VISIT MY HOME AND TOLD THAT AFTER 1 DAY AN ENGINEER WILL COME AND SOLVE THESE PROBLEMS BUT NOBODY IS COME.
PREVIOUS COMPLAINT NO.[protected]
PLEASE TAKE A RESPONSIBLE DECISION AND SOLVE MY PC PROBLEM.
HCL COMPANY IS A CARELESS COMPANY...
I have take HCL Beanstal NEO PC in the year 2005 and when i recently formated as thre was virus problem but after installing XP i tryed to get driver cd or atleast sound driver cd or atleast information about sound chip for Hcl customer support but as they dont have idea or they cant provide any information bout how to download of pruchase drive cd from them just failed for any further information for solve problem so now my system is working without sound driver as i wasyed money to but hcl pc
i want sound driver for t21 cdp
i buy my hcl laptop from palwal haryana .but i didnt get cd of window .hcl didnt provide window cd.i[censored] provide may i know the place from i can get .thanks

HCL COMPANY,B38 MODEL — SOFTWARE PROBLEM

DEAR SIR,

SIR IN MY LAPTOP ONE PROBLEM SHOWS AGAIN AND AGAIN IN THE SCREAN, WHICH IS
MICROSOFT WINDOWS SEARCH PROTOCOL HOST HAS STOPED WORKING .
BUT WHEN I SEARCH ONLINE SOLUTION FOR THIS PROBLEMS THEN NO SOLUTION ARE GETTING,
THEN WHAT SHOULD I DO ?
PLEASE HELP ME FOR THE SOLUTION !
Dear Sir,

I need HCL Customer care number to get some information about my leaptop
as i got my laptop, i found that my touch pad was not working.i got this laptop around on 4th august 09.

plz see this problem as soon as possible.
sir, i m pg 1st year student of kohinoor business school, khandala . college has provided a laptop of your company. when i got it, its TOUCH PAD was NOT WORKING from starting. plz see this problem as soon as possible.Sir my laptop no. is 7093AX016925. My mobile no. is [protected].

Girish — hcl laptop

Sir i live in Rishikehs Uttarachal. last year 2008 december i reqested one of my friend who lives in Delhi to perchase me a laptop and he did it he braught me a laptop from Hcl and i was happy with it .after taking it to rishikesh after some days i tryed to make DVD on it and it failled with spoling many of my costly re-writable DVD's i asked my friend and he suggested me to send it to delhi and i did the same and he arranged to correct the prob and sent my laptop back to me after around 40 days and the guraranty seal on the back side was gone and many of its screw were not present there and its switch to make the the writer's tray was gone ok i thought i will manage any how .but i found its mouse bottons were also changed and now it was not working as easily as it worked before and as the other laptops mouse button work.
sir after some time there was an another problum with it that its battery started to reduce its back up time slowly as perday one minute and it reached around 10 minutes back up i was surprised and had to take helf from hcl costomer service center .as i live in rishikesh and cant go delhi for every prob and i made call to delhi to ask if there is any service center near to me and they suggested me to go Dehradun for it. I did the same there in dehradun center Mr Manoj helped me and replced my battery in a week . so nice but Sir only after some hours of getting back to my home i found that battery was failled to be charged and laptop denied to recognize the battery at all again Mr. Manoj replaced it and ran properly for one week and again the same prob arised to reduce the battery back up timing . again i complaind it to Mr Manoj dehradun and perhaps he will say me to leave my laptop there for a check up and i m helpless i will have to do it as its under warrenty till december 21 -2009
not only this its right mouse key is almost not working and service center dehradun says its broken and will not be replaced and now for some days i found its power switch is also making the same prob as it doesnt work as smoothly it should work ... My God i m bothered with such a laptop .
Sir please help to solve this prob and please tell me what should i do for it or if i should go to consumer court for it ?

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