[Resolved] HDFC Bank — change of bank for loan repayment | |
i had taken loan from centurion bank of punjab, for 4 nos of three wheeler vehicles,which was taken over by hdfc bank. i had applied for change of my banker for repayment of my loan, i.e indusind bank to dena bank, for which all documentation was done as required by hhdfc bank.The representative had made the mistake of filling the ECS form,she had filled only one form where as she was supposed to fill 4 different forms for 4 difrerent agreements made by the bank,and the amount filled in the form was for all 4 vehicles as it was withdrawed from my previous bank account.The ECS form was verified by my new banker. HDFC bank recovered only 1 vehicles emi insted of 4 vehicles for which the ECS form was filled. they are still depositing the cheques in my old bank which gets rejected for the reason account closed. Now they have levied penalty and cheque bounce charges amounting to a huge sum.In my correspondence with the bank i have expressed my intension to repay the actual emi amount if they are willing to reverse the penalty and bounce charges which is due to the representatives mistake. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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