[Resolved]  HDFC Bank — hdfc credit card cheating

Address:

Bellary, Karnataka

DEAR SIR/MADAM,
I had purchased Samsung Galaxy grand after seeing th full page advertise on leading newspaper and on 29-03-13 on Deccan Herald where in they had annouced 0% Processing fee and 0%Intrest and 0% downpayment for 6 months if we go for HDFC creditcard. Since last date in 31-03-13, I had rushed to Vaishnavi Enterprises , Bellary an Authorised Dealer for SAMSUNG mobiles and used the HDFC Credit card . Pl note I had taken at 12.50 PM on 31-03-13 well within the offer last date.
On 03-04-13 when i checked at my HDFC web site, to my surprises I had found that Rs.935.21 PROCESSING FEE, Rs.3.36 EDU CESS AND Rs.112.22 AS SERVICE TAX LEVIED ON my credit card. I had trying to contact the HDFC call center and they are not giving proper answer. I had written several mails to "customerservices.[protected]@hdfcbank.com" but there in no reply.
I had checked with M/s Vaishnavi enterprises Bellary and they had confirmed that they had not charged any processing fee on my purchase. And this is wholy done by HDFC
Pl help me to get the amount back which is illigally charged sir
regards
arun udupa
+91-[protected]
from Bellary-Karnataka