[Resolved] Hero Honda Passion Pro — poor service | |||
I want to complaint about the Hero Honda Showroom (M/s Moorani Motors Pvt. Ltd., Opp. sitabari, Tonk Road, Jaipur), which is located in Jaipur, RAJASTHAN I Gajendra Gaur brought a HERO HONDA BIKE PASSION PRO and the bike number is RJ 14 BU 6499. Last day I went at your morani motors service centre for 4th free service of my bike but I did not satisfied there b’coz last evening aprox 6:50 to 7:00 pm I was there and I found my bike was standing outside of service center and then I went inside and talk to executives but they told me “you are late so please came tomorrow at 08:30 am” Today I went there and saw the service centre was open at 8:30 but the execution starts from 9:20am and after that morani executives issued service book to me but the invoice, key of bike ,gate pass and my bike did not returned to me at 10:15am. when i started to complain, He told me i will Kick you & your Bike out of the servicing center. He Misbehaved continously by seeing that i am halpless because i was single & he was with his team. But the amazing things is there I found service means only or only wash and polish of bike and nothing….. There I stand one an hour and after that my problems and bike alignment (servicing like adjust average, mirror setting and more) but during in this process I was completely mentally and physically disturbed so please look there and try to finding what’s the reason behind it. sir this second time i am getting helpless due to service of this hero honda dealer & I am vey sorry to announce that i will never in my life will purchase anything related to Hero Honda & Hero & Honda & Never will advice to anyone to go for this Company. i am felling extreme humility & in my life i am going first time to consumer Court for this nuisance behaviour of dealer Supervisor. Today I have lost my office duty due to late so please look this matter very carefully because it was very harmful for me. Thanks!!! *WARM REGARDS* *Mr.Gajendra Kumar Goad* *(RELATIONSHIP MANAGER)* *Mob.: +[protected]* * +[protected]* *Phone:[protected]* Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Dear Sir/Madam,
This is to inform you that I have purchased a Hero Honda Bike from J.K.Enterprises, East of Kailash, Delhi in January-2010. Due to lack
of service and improper behaviour I am totaly upset to purchase this
bike. So that I am requesting you please take proper action regarding
my request not a complain.
Expecting your promp reply. For direct communication I am giving you
my mobile no. [protected].
Thanking you
With regards
Surinder Sawhney
This is to inform you that I have purchased a Hero Honda Bike from J.K.Enterprises, East of Kailash, Delhi in January-2010. Due to lack
of service and improper behaviour I am totaly upset to purchase this
bike. So that I am requesting you please take proper action regarding
my request not a complain.
Expecting your promp reply. For direct communication I am giving you
my mobile no. [protected].
Thanking you
With regards
Surinder Sawhney
Hi,
I am New in gurgaon living in house no:-1090 sector-23A, actually i service first time my bike in auto needs service center a authorized service center for hero honda in gurgaon on mehrauli road i go there yerterday with my bike passion silver colour with registration no:-UP-11H-1775 my right hand side battery over cover is correct whe i go but when i see its broken there only even i see there in workshop when i complaint to workshop manager Mr.Sharma he talk very abusively and not consider that its his mechanic mistakes and told in abusively that i see your type of man even i am not in worry you go anywhere to any court whether its consumer or ny other even the other srvice is not good they charge for both wheel alignment 200rs/- its ok do it manual no machine but its work poor then its is before service, even i know that the battery is dry even they did not charge the battery and when i tekl that go for new battery told that we have no battery, even when i start my bike previously after few second the horn start but after service i ride 15 kms horn also does not start .
I requested you to take a strict action against her, As the service is not of any use theuy total amount od rs:-624/- even a strict action is require otherwise he matter is serious.
With regards,
yatahrth jain
[protected]
I am New in gurgaon living in house no:-1090 sector-23A, actually i service first time my bike in auto needs service center a authorized service center for hero honda in gurgaon on mehrauli road i go there yerterday with my bike passion silver colour with registration no:-UP-11H-1775 my right hand side battery over cover is correct whe i go but when i see its broken there only even i see there in workshop when i complaint to workshop manager Mr.Sharma he talk very abusively and not consider that its his mechanic mistakes and told in abusively that i see your type of man even i am not in worry you go anywhere to any court whether its consumer or ny other even the other srvice is not good they charge for both wheel alignment 200rs/- its ok do it manual no machine but its work poor then its is before service, even i know that the battery is dry even they did not charge the battery and when i tekl that go for new battery told that we have no battery, even when i start my bike previously after few second the horn start but after service i ride 15 kms horn also does not start .
I requested you to take a strict action against her, As the service is not of any use theuy total amount od rs:-624/- even a strict action is require otherwise he matter is serious.
With regards,
yatahrth jain
[protected]
I have purchased passionpro from Adyar motors chennai on [protected] . I gave my vehicle to southern auto center, nandanam , chennai for my first service on 28 mar 2011
I was told to pay Rs 595 towards replacement of oil and teflon coating at 663 kms riding as first service.
On 31 may 2011 I gave my vehicle for my second service after reaching 2010 Kms . on the same shop .
REGN NO TN22BR6093 / J NO ;F14700 MECHANIC : RAMESH
S. NAME : DHAKSNAMOORTHY
Now i was told to pay Rs 395 towards teflon coating.
but on 7 june 2011 the battary of my vehicle was completely down and hence i was not able to start
in madipakkam.
in this connection i want to state that during my second service the service mechanic has not done his duty properly,
and hence I have given my battary to charge in other shops.
Regn nO : TN22BR6093 / J NO ;F02322
mechanic : KANNAN
s. name : DHARMALINGAM P
IT IS OBSERVED THAT SOUTHERN AUTO CENTER IS INTERESTED TO EARN MONEY FROM THEIR CUSTOMERS
RATHER THEN GETTING GOOD NAME
I REQUEST YOU,IN FUTURE , PL DON'T ENCOURAGE TO COMMIT THESE IRRESPONSIBLE BEHAVIOR IN THEIR WORKS
now I feel that very poor service is maintained in the service center( southern auto center, Nandanam chennai 35)
within 8 days of service I faced this problem. It shows the irregularity in their works .
THANKING YOU
--
R.RAJESH
PHONE : [protected]
I was told to pay Rs 595 towards replacement of oil and teflon coating at 663 kms riding as first service.
On 31 may 2011 I gave my vehicle for my second service after reaching 2010 Kms . on the same shop .
REGN NO TN22BR6093 / J NO ;F14700 MECHANIC : RAMESH
S. NAME : DHAKSNAMOORTHY
Now i was told to pay Rs 395 towards teflon coating.
but on 7 june 2011 the battary of my vehicle was completely down and hence i was not able to start
in madipakkam.
in this connection i want to state that during my second service the service mechanic has not done his duty properly,
and hence I have given my battary to charge in other shops.
Regn nO : TN22BR6093 / J NO ;F02322
mechanic : KANNAN
s. name : DHARMALINGAM P
IT IS OBSERVED THAT SOUTHERN AUTO CENTER IS INTERESTED TO EARN MONEY FROM THEIR CUSTOMERS
RATHER THEN GETTING GOOD NAME
I REQUEST YOU,IN FUTURE , PL DON'T ENCOURAGE TO COMMIT THESE IRRESPONSIBLE BEHAVIOR IN THEIR WORKS
now I feel that very poor service is maintained in the service center( southern auto center, Nandanam chennai 35)
within 8 days of service I faced this problem. It shows the irregularity in their works .
THANKING YOU
--
R.RAJESH
PHONE : [protected]
sir i have purchased a hero honda passion pro last 6 month ago from West bengal,
and have shifted to gwalior (M.P).
iam having few problems with my bike and when taken for service to the nearest authorized service center
(anushka automobiles pvt. ltd.), they could not provide proper customer service.
their are lot of problems with the authorized service center.
1. lack of proper trained mechanics.
2. lack of tools. (only few tools dat too shared my many)
3. improper functioning of electronic meters to check & adjust carborator.
I have listed all these because of my experience during my last 3 visits to ( anushka ).
out off which, i being a customer of " hero moto corp " was not satisfied with the service given.
every time after service the problem still persisted.
writing this comment , to look for the customer satisfaction.
and have shifted to gwalior (M.P).
iam having few problems with my bike and when taken for service to the nearest authorized service center
(anushka automobiles pvt. ltd.), they could not provide proper customer service.
their are lot of problems with the authorized service center.
1. lack of proper trained mechanics.
2. lack of tools. (only few tools dat too shared my many)
3. improper functioning of electronic meters to check & adjust carborator.
I have listed all these because of my experience during my last 3 visits to ( anushka ).
out off which, i being a customer of " hero moto corp " was not satisfied with the service given.
every time after service the problem still persisted.
writing this comment , to look for the customer satisfaction.
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Hero Honda Passion — Poor Service
Poor customer care, Poor service, inexperienced mechanics, and failure to provide the gift from passport program.