[Resolved]  Hewlett-Packard (HP Redemption Cell) Delhi — didn't receive my free gift and they don't even reply to my query frequently

hello sir

complaint against
HP redemption cell, 1st floor A-2, okhla industrial, phase-1 new delhi

this complaint is for a kodak digicam offer which i was to recieve after sending some documents and a DD of Rs1000/- after buying a HP pavillion laptop from surat (gujarat).. this offer was valid till 30th november 2008.. i bought my laptop on 27 november n dispatched the documents on 4th of december after registering it online.
the details of my documents:

Date of dispatch of documents:-4th dec 08
Courier Name- Professional Couriers
Consignment # 3199625
Demand Draft Number- 640228
Bank Name-State Bank Of India

i was to get it within 2 months which i dint get.. so after that i contacted them. they asked for the copies of the documents which i sent them on 24th jan.
after that they said that they didnot recieve any of the documents at all so they asked for the POD of the courier. .. i contacted a lot at delhi office in professional couriersfor the POD but they said that they dont have the records for it.. "they said my documents has been delivered on 5th of december".. i requested the M/S HP redemption to contact professional couriers at delhi for your confirmation of courier...
i have contacted a lot but now they dont reply... the validity of the DD is going to end on 27thMay 2009.
please help me as i have waited a long time
i wanted to let you know that a friend of mine named Md.Nawaz hussain had also submitted a complaint regarding the same after which he got his digicam.
my number is [protected].
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Aug 14, 2020
Complaint marked as Resolved 
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HP — no free gift received

i purchased my HP Pavillion 6502 AU notebook laptop on 5th October 2007. I registered it for gift associated with it, but did not receive any e-mail stating what to do next.

my product no is: (1p)GN373PA

serial no: (s)CNF73107SW

HP — not received free gift

have purchased a hp dv2910tx laptop. There was a free gift (digitale camera, student bag, headphoneoffer when i purchased a laptop and i have completed all the formalities also and also confirmed with the hp redemption dept. they told me that u will get ur gift in the month of december 1st week but there is no such gift i have recieved till now. now whn ever i call them so they replied me same ans that u will recieve ur gift in 10-15 days coz of there is no stock available. my redemption code is XMXEF9S4F i have purchased a laptop on 27OCTOBER 2008 but still not recived anything. Hp redemption call centre no, is [protected]. pls help me to solve matter and pls sudgest me what shld i do coz i have already given DD of rs.990. my mail id is [protected]@yahoo.com
Redemption Code: GNNMCI59ON

I also bought Hp dv2910tx laptop on 19th November, 2008. I sent the required documents and received confirmation that they have received all docs on 1st December and that I shall receive the Digital Camera by 14th January.
I am waiting since then.
I atleast wanted to know the status of my redemption.
For this i dropped a number of maills, but no reply from those guys at HP.
Then I also tried calling them on the number given, but it looks like they have set "Number is Busy"... as their caller tune.
Today I had luck and got to speak with one of their SO CALLED customer care executive, She assured me that they will send me the gift within 10 dayz.
NOW THIS IS NOT WHAT WE EXPECT FROM HP.
Ankur Goyal
[protected]
Redemption Code: GNNMCI59ON
Pune.

HP Redemptions - New Delhi — No recived Gift yet

Hi I am Amar Tari,

I am suppose to get a free gift from above company, on my laptop.

but after 3 month waiting, I received nothing, 2 days before I recieved one parcel with broken seal ( POSTAL service), So I rejected this, Please somebody take note of my complaint.

HP — i have'nt recieved my free product

i hav'nt recieved my kodak C913 Camera.
but i recieved the message, and i have already made the payment .

HP — didn't receive my gift

sir
my name is B.Prakash Reddy
my redmption code is : 3WT38QXDW6
my laptop model Hp DV4 1133TX
i bought the above laptop on DEC 31st 2008,
till date i didn't received my gift, i send all the necessery documents and D.D worth RS 1499/- in favour of Solutions integrated marketing sevices pvt limited.
i also send 3 mails to hp redemption team but they are not at all responding to those emails, when ever i call them they don't respond.
so i kindly request you to help me as early as possible
i had purchased hp mini and got the redumption code and sent dd and all necessary documents on dec but still camera is not delivered to me please suggest wat 2 do DR MALIK
my redemption code is MBCR7PRIUQ. I AM Register in 3 months before.i am not recive my gift.please immediate reply me. cell [protected]

HP — HP Pavilion Laptop promotional gift is not received

Dear Sir,

I have purchased HP Pavilion laptop on 26/01/2009. To get the promotional offer of Philips Home Theater I have registered with HP site and sent all the required document along with cheque of Rs.1499 to SOLUTION INTEGRATED MARKETING SERVICES PVT LTD which handles the HP's promotional offer.
And got the acknowledgment for the documents that I sent. The cheque was realised on 26/03/2009.

And the offer says that the gift will be dispatched within 6 weeks of time.
However even after waiting 4 months of time there is no sign of receiving the gift and there is no acceptable response given by the company which always saying the stock is unavailable.

And I am sure lot of people facing same/similar issue with HP promotional offer.

My redemption code: 9QYJJHXKCY
Cheque No. : 980801 and Cleared On: 26/03/2009
Product Name: HP Pavilion Laptop model dv2918tx

Please take necessary action against these people and help us.

Regards,
Ramesh

Hp / free gift from redemption cell — Regarding the delivery of free gift

I have purchased a laptop of hp by 2009 new year. i was promised to give a gift of Philips Home theatre and DVD player. I have sent all the needed documents to the Redemption cell. Now i am said that the gift is sent to Bangalore but it has been ceased by the sales tax department in Bangalore. So i am informed by Overnite Courier people that the gift will be despatched only if the Hp people provide necessary documents. Also i dont know why the Courier people shipped the gifts from Delhi to Bangalore without proper documents. The gift was despatched fom Delhi by March 30. Still i have not received the gift. the concerned people please do the needful.

hp pavilion entertainment pc — free gift not recived(not dispatched yet)

Subject: Delay in receipt of gift/582908/CNF836DY3

As i am taken the product on 7th Feb 2009, at the time purchasing they have told after 6 week (40 days), the gift will despatched

Hewlett Packard — no response of gift after sendind documents and dd

I have purchased hp pavillion notebook from staples bamgalore, and as per he redumptions i send dd of 990 for corior charges and documents on november 2008.still now no responce.
am foold...

HP — did not get the gift

i have bought a hp laptop in january 13th 2009, whose serial no is CNF84409LF.i got my laptop under free gift of kodak camera .i sent the dd of amount 1299/- rupees at 16th jan 2009.but the dd returned from hp office.
Dear sir,

We are an import/export company.We are using one of your product (model no:LJ 3030, fax

cum scanner) which has been repaired by one of your Authorised service center

“Automation system” located at Rajouri Garden, New Delhi.
The product had been repaired so many times but we did not receive satisfactory result

yet.

S.N. DATE MODEL NO PROBLEM SERVICE CENTRE DC NO PRICE.
1. 29/05/09 LJ 3030 5q scannererror Automation system 5546 2441
2. 06/07/09 LJ3030 power supply Automation system 5414 3000
3. 11/07/09 LJ3030 fax, scan prob. Automation system 5423
4. 18/07/09 LJ3030 power supply Automation system 5437
5. 04/08/09 LJ3030 rerepair Automation system 5817
[protected][protected][protected][protected][protected][protected][protected][pr...
TOTAL AMOUNT PAID:5441


We are regret to say that we have not get satisfactory service, our machine are not

still in working condition.Fax is not receiving through this M/C after so many

complaints they are not responding
Properly.
You are requested to please give us alternative solution for this problem.Lot of our

work are suffering.

Thanks
Medicare Products Inc.
c-53A, Mansarover garden,
New Delhi-110015
Ph no:[protected]
Dear sir,

We are an import/export company.We are using one of your product (model no:LJ 3030, fax cum scanner) which has been repaired by one of your Authorised service center “Automation system” located at Rajouri Garden, New Delhi.
The product had been repaired so many times but we did not receive satisfactory result yet.

S.N. DATE MODEL NO PROBLEM SERVICE CENTRE DC NO PRICE.
1. 29/05/09 LJ 3030 5q scannererror Automation system 5546 2441
2. 06/07/09 LJ3030 power supply Automation system 5414 3000
3. 11/07/09 LJ3030 fax, scan prob. Automation system 5423
4. 18/07/09 LJ3030 power supply Automation system 5437
5. 04/08/09 LJ3030 rerepair Automation system 5817
[protected][protected][protected][protected][protected][protected][protected]---
TOTAL AMOUNT PAID:5441


We are regret to say that we have not get satisfactory service, our machine are not still in working condition.Fax is not receiving through this M/C after so many complaints they are not responding
Properly.
You are requested to please give us alternative solution for this problem.Lot of our work are suffering.

Thanks
Medicare Products Inc.
c-53A, Mansarover garden,
New Delhi-110015
Ph no:[protected]
Mobile:[protected]

HP — don't receive gift or courier

Dear sir, HP INDIA sent a courier to me on 14th September.But i don't recieve courier on my address that's given by me to HP INDIA .HP INDIA sent a courier by Overnite Courier with AWB NO.[protected].Plz send me courier soon on my address.Thanks.

HP Laptops — I have not got my promotional gift yet even after 9 months of my claim

Hello sir,
I bought a hp laptop on 7/01/2009. On the of my father Mr. Parshu Ram Agrawal. Its model no. is
hp pavilion dv2718tx. Its product no. is FZ782PA & serial no. is 2CE837MLPL
I have applied for hp promotion for Kodak 9.2 mg camera on 13/01/2009 & i send all the documents with bar code , demand draft & redemption code on 15/01/2009.
My redemption code is 8M8M9ZE8VL.
I have not yet received the gift even after 9 months but they told me that I will get my gift within 4-5 weeks.
So tell me what should I do to get my gift as soon as possible.

With best regards
Thank you.
Neeraj Agrawal

FROM:-
ASHWINI KUMAR
S/o Sri Anirudh Prasad (SBI)
Behind Mission School, Namdhari colony,
Abadganj, Daltonganj
Jharkhand.
PIN- 822101


Email- [protected]@yahoo.in
MOB:- [protected], [protected]
Redemption code:- BBAGGOWJTR
S.N.- 2CE8388943
MODEL Compaq Laptop CQ60-104 TU



SUB:- For the enquiry of Gift (Kodak 9.2 mega Pixel Camera)

Sir,
Purchase Compaq Laptop CQ60-104 TU, (S.N.-2CE8388943) from MICRO SYS, Ranchi. Mob. No.[protected], in Feb 05, 2009. At that time one scheme running of Purchase of every laptop of HP/COMPAQ – CQ60-104TU & get a (Kodak Camera).
Free offer send some amt. Rs. 1299/- draft to Co. that I am already send Rs. 1299/-draft.
So, even after 5-6- Months I am not received that gift.
As under pl. send my Gift as early as possible.

Thanks,

ASHWINI KUMAR
COMPAQ LAPTOP DETAILS:--
MODEL NO- C794WU
SERIAL NO- CND8325D2S
PRODUCT ID- FU707PA
PART NO.- FU707PA#ACJ
SKU- FU707PA#ACJ
P/N- JBL81ARO252
BATTERY HSTNN- LB42

PROBLEM
DVD DRIVE NOT WRITING
KEY BOARD PROPER SETTING
USB PORT NOT WORKING

This laptop purchase on 22-oct-2008 through SANJIVANI MICROSYSTEMS
Fist time this laptop is go to service for these problem which are discus up
20-july-2009. &
And second time 16-oct-2009 this laptop is go to service for same problem
Time 14:00
JOB CARD NO: - 4713
Digital Care Private Limited, Sumati Palace, 3rd floor, Room#307, Opp. Alakar Palace,
Boring road, patna-1
21-oct-2009 I called the service center[protected] for enquiry for laptop status but they cannot give any information about the laptop that is the reason they did not any work against the claim?
Again I visited the service center 28-oct-2009, the service centre said me your laptop warranty is expired. HP send a mail “you warranty is expire for your punching/invoice date” that matter is clearly says that one year warranty of your laptop
is expire on 21-oct-2009.I send my laptop before expiry date that is on 16-oct-2009, time
14:00, but how can you say that expiry date is over.
I submitted my laptop on 16-oct-2009 but your service center mail you on 21-oct-2009, time= 14:35 after receiving the mail by HP replay a mail to the service center that inform laptop warranty is over .This is your problem not mine. The delay made by your service center who informed you late.
Due to these reason how can I suffer form problem, this problem is create by your media not by me.
That’s why my laptop is in warranty so you have to give me proper service.
Kindly request to you solve this claim.

HP — redumption gift not received till date

redumption gift not received till date my registration id is 9D2GYH380E.

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