[Resolved]  Hindustan Unilever Pure It — pure it change of battery

Hindustan Unilever Pure It — BATTERY

Hi Sir / Madam,

We are using the HINDUSTAN WATER PURIFIER "PURE IT" for the past one year. The machine is working very properly but not the agents or the disturbitors.
Each and every time for battery replacement we have to go behind the agents or the distributors like dogs, for a single battery replacement we have to call those concerned peoples for the equivalent amount of the battery, i mean if battery is say eg inr 500, we have to call them for the same value or even some times more that that.
Regd this same subject i viewed lot of complaints from various peoples, the concerned department should take proper actions on this company.
i hope so and pray for the same.

thanks in advance to the concerned department.

please change my battery

Hindustan Unilever Pureit — Arrogant behavior

Hello,

I am Kadambari Khaire from pune. On 27th Aug i received a call from the company to take down my details so they can come and replace the battery. I had told the man that none o[censored]s are there home, other than weekend (saturday and sunday) and i wud appreciate if they could manage something at same time. It was good that today i instantly got a call from their executive who was only rude and said he can't manage to come over the weekend...so i urged him to make it any day as per his convenience to come after 5 as thats the last i can adjust with work. He denied saying..."u see what u have to do" as he cant manage. Their office is just 10 mins away from my place n m sure they can make it by 5. With this rude attitude should we leave our work. My only complaint is that they should have proper executives n if first when they assure to come at particular time, the executive should not deny it later.The executive never gave his name, however i have his number that is [protected].

Thanks ..

Kadambari Khaire
Pune

Hindustan Unilever Pureit — Poor Battery

Hi Hindustan Liver Pureit,
Glad to inform you that Hindustan Liver have cheated me and they are cheating others too. I have purchased Pureit on october 2008, the battery for the same worked for 9 months, after that i replaced the battery as it was red on 04/06/2009. The new battery worked for 30 days and after that it turned red again which was quite amazing. I talked to customer care regarding the same. They just given me a complaint num and told that a guy will visit my place with in 3 days, but no one did. Then i called them back and they again given me a complaint num as said the same thing i.e guy will visit you soon. Finally after 15 days a guy came and started saying we cant do anything for the same, then asked him to give me a num of his senior named Zubair, talked to him and he asked me to write a complain letter. Wrote the letter and guy came after 8 days to collect the letter. I called them everyday for the feedback. No one was answering properly, i wrote mails and other things but nothing happened. I dont have any problem paying 365 for the new battery but the customer service i experianced was worst and untolerable. I had a trust in Hindustan Liver Products from my childhood days which was broken. And in my future i would never and ever recommend any one for Hindustan Liver Product.
Hope you read the mail, so that you can come to know whats happening in the backyard of such a big BRAND HINDUSTAN LIVER.
Thanks and Regards,

change the battery of pureit

Hindustan Unilever Pure It — Battery

I am using a Hindustan Unilever Pure it which needs an immediate change of Battery. I am trying the helpline numbers [protected],[protected],and [protected] since last years but the line disconnects in between. No one is even calling me back. I have wasted my 100 to 150 rupees in calling them. I STRICTLY CONDEMN THEIR SERVICES!...

I have ordered for a pureit 1500lt battery on 10.04.2010. No IS10/CBU[protected]. But till now I didn't receive the battery. Kindly help us to receive the same. SMS to [protected] is a waste one. I have lost Rs.3.00 on it. Your helpline is also payable by me (Rs.6.00 per call).

Telephonically i informed on 24.06.2010 to the company that ir is necessary to change the battery .
the response was that we will change the battery within 2 days . but after making phone calls several times thet have not hange the battery . every time they are telling that we will change the battery today/ tomorrow/ in evening etc.

I harmeet singh from delhi using pure it from last 2 years everytime for battery change we have to wait for 15-20 days for the service person. this time i have launched the complaint on 28/06/2010 for batter y change spoken to ms komal at helpline number after that no response again called on 01/07/2010 no response today 05/07/2010 spoken to Mr Munish complaint is their give service person number [protected] but mob is switched off .We feel gilt to buy such type of product.

I bought a Pure It about four months back. Battery of the said Pure It got finished. Battery is a main part in this product as if battery gets finished then the filtering gets stopped and nothing happened. I ordered for the battery about a week back and on daily basis I am following with the company. Every time I am getting reply that I will recieve the battery today but nothing happens. When this company sold the product, their reprentative came to my home for giving demo in 2 hours and now nothing is moving. My order number for the battery is S10/DLI[protected]. My family is drinking water without filtering and it may casue health problem. I do not why companies sell this type of products for which they do not have customer support system.
I hope that with this complaint something will happen in Hindustan Unilever and they will act upon it.

Hindustan Unilever — Pure it Battery

Hi Team,
I am using Hindustan Unilever pure-it battery since last June 2010 and each and every month i need to replace battery. In spite of that my colleagues are using same purifier. But they got good performance in that. Every month I am complaining to pure-it complaints office. But next day complaint has been locked and no executive is comes for visiting complaint. Please do the needful as i am facing too much problem because of that.

I will be grateful for your kind support..

hindustan unilever pure it — cange of battery

SIR i have purchased pureit the germ kill battery became full red within this short period. this requiresto change the battery instantely. so you are requested to change the battery .my particulars are as follows:name - jinesh shah mo no [protected]

Sir,

I have purchased pureit (automatic) last April 2010 and I have changed the GKB at one time. Now again the germ kill battery became full red. I have booked for replacement of GKB on[protected]. Your representative say that the complaint is booked and our technicians will come and replace the bill with cost within 72 hours. Again, I have made several complaints on various dates i.e. 6-1-2011,[protected] times) from my mobile number. But till now there is no response from your side. Today also, again I have made complaints to change the GKB. Hence, please arrange to send a technician to change the Germ Kill Battery within 24 hours, failing which I will take necessary legal action against you and your company. My mobile number is [protected].

Thameem Ansari
[protected]
([protected]@hotmail.com)
Plot No.558, 4th Cross Street,
Secretariat Colony, Mettukuppam,
Thoraipakkam,
Chennai - 600 096.

Hindustan unilever/ Pure it — pureit battery problem

RP B[protected]
DEAR SIR,
This is kohinoor techinal institute and our ushing your water purifire product using last one year so these product in complened water flow is blocked .
so I request you to this my complened solve
as soon as posible by you and last four time complened all ready summited and not response for your side



regards,
kohinoor techinal institute
gaura complex chauhan pyau
thathipur morar,474011
mob.[protected],[protected]

SIR

I have purchased pure it the germ kill battery became full red within this short period. Need to change the battery instantely. Kindly ask some to call the below mentioned number urgently

Ibrahim
[protected]
Tirunelveli
Tamilnadu

worst customer care.
many time complained but no solution, every time single answer evening tak ho jayega lekin wo evening kab aayegi pata nahi.iska inke paas koi answer nahi hai.01 feb to 05 th feb 2011.no solution my problem.kitne baar ka complained no.likhu khud ko sharm mahsus hone lagi par inko fark nahi padta.third class system.govt.department inse pehle kaam kar deta hai.inke india head ki mail id par complaint kijiye shayad koi hal nikal sake.
Mr. Vikram Surendran
General Manager - India operations, Water division
Vikram.[protected]@Unilever.com


satyawan singh

[protected]

maharastra.

my pureit battery fuly red so replase the battery kit

addres no.59 new baog road
kanamapeat t. nager
cheenai 600017

madam/sir, I live in coorg, Karnataka.I would like to change the battery of my purit.Is there any agency / service personnel in Madikeri, coorg who can do this for me?How long will this take?my contact no.s are [protected]/[protected].Thank you .Hopeing for a prompt reply.Dr. [censored]hil Kuttappa.

Sir, recently i have a battery change but its not working . 4-5 times i made a complaint but there was no response from the pureit side, So request u resolve this issue ASAP.

Regards
Ushmendra Singh, Mob No: [protected]

I have purchased pure it in last 2 month back and its germ kill battery became full red within this short period. and your representative charge rs for 400 for its replacement. they said that there is no warranty for battery.at the time of purchasing this information not given to customer that after every 2 month customer required to change battery for which they required to pay Rs 400aftre every 2 months . this is not fair

regards,
adv.sheetal bhosale,
[protected], [protected]
pune