Homeshop 18 — Delivered a wrong parcel

Address:

Madhya Pradesh

Hi,
This is Murtaza Badshah
I had ordered a book named five point someone on june 25 2011 order no[protected] but it not delivered to me upto july 4 2011, then i call to customer care of homeshop 18 they told me your parcel is delivered you just contact to bluedart courier indore branch, they give me a landline no[protected] which never been recieved by anyone then i search the address on internet & just received my parcel which AWB no. [protected] after that i reached home & when i check the parcel the cover shows details "Five Point Someone-order no[protected]" but when i unpacked it i found the book named "Three mistakes of my life" hindi version then i again call to customer care of homeshop18 they put my call on hold for a long time after they reply me to put the parcel back to us then i ask to a address & they reply me that i send u a sms on your number but i didn't get his message. After that i feel Homeshop18 is not a reliable site to do online shopping.
Please guys Beware of this company they give unnecessary troubles to the customers.