[Resolved] Homeshop18 — Cheating customers | |||
I ordered sansung duos phone Saturday 05th Januaury 2013 in a deal of the day offer. Usually these deals last only for minutes and thats how they cheat customers. I ordered a white piece which had a 16gb card complimenary with it which was a USP for the price. Later i realzied Samsung India has an offer wherein Samsung Duos bought only before 10th January 2012 will get the 16gb card complimentary and we had to claim it from Samsung and not Homeshop18. Suddenly next day a representative calls saying that white peice is not available and there will a delay in shipping it which will disqualify you from the 16gb card. Left with no choice i had to say a yes for a black peice. Now again i got an email saying that the shipment is delayed futher and i will not recieve it for next 3 to 5 days. This is absolutely cheating. I am not sure if i will recieve the phone on time and whether I will be eligle for the 16gb card. Also when you promote a product as deal of the day arent you aware of your inventory. My order number is[protected]. Thanks, Ankit [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
Please provide your order number, we will resolve the issue for you
Dear Ankit,
The product was shipped on 10th Jan'13 and hopefully it should be delivered today.
We regret for any inconvenience caused.
We at Homeshop18 are treating the matter closed from our end and there is no liability pending towards Homeshop18
A line of confirmation would be appreciated
For TV18 Home Shopping Network Ltd.
The product was shipped on 10th Jan'13 and hopefully it should be delivered today.
We regret for any inconvenience caused.
We at Homeshop18 are treating the matter closed from our end and there is no liability pending towards Homeshop18
A line of confirmation would be appreciated
For TV18 Home Shopping Network Ltd.
The product came in. However would appreciate if i dont have to follow up like i did this time to get my prodcut in a timely manner. Work on your logistics.
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when i called up them back they justified that one kit only meant two kits online.
and closed my complaint.
these people are big cheat. dont believe their words. in the name of two kits they are delivering only one and u have to pay for the two kits and then they will tell some terms and condition as i[censored] are a dumb. never ever trust them and order any thing on home shop 18