HomeShop18 / Mobile Phone — FAULTY MOBILE PHONE

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Sir, I purchase a mobile phone of orion company from homeshop18 and it went out of order after a month.It is under 1 year warrenty..I have sent it to them for repair but it is now more than 30 days..they are not returning .on contacting them thru their call centre, I get a rehoteric that your complaint have been forwarded to concerned dept and it will reach u in 8 - 10 working days..these 8-10 woking days doesn't seems to get over..I have sent them a reminder thru speed post already telling them that they should return my mobile back else I wud be forced to file a complaint against them in consumer forum..Since I am facing this situation first time therefore requesting u to guide futher to proceed ahead
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My query has been resolved by homeshop18 thank you for all your support.. Gud going network18 group
Dear Sir,

I have Ordered the Fuzezone Dual sim mobile, my order No:701990411 dt:29-11-09
But I have noticed the that phone does not working properly while making call recently my friend procured that same one, please my order cancelled, do not send that product.
Sorry for cancelling order.

With Regards,
Ravikumar M
+91 9480615917

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    HomeShop18 / Mobile Phone - FAULTY MOBILE PHONE