| Address: | Allahabad, Uttar Pradesh |
fromVINEET MISHRA [protected]@gmail.com
[protected]@honda2wheelersindia.com
dateWed, Aug 17, 2011 at 12:19 AM
subjectregarding the poor after sales services and warranty services
mailed-bygmail.com
hide details Aug 17 (1 day ago)
DEAR SIR
THIS IS TO INFORM YOU THAT TODEY IN THE MORNING I HAVE GIVEN MY HONDA CB SHINE TO ALLAHABAD SERVICE CENTER M/S SHREE GRAND HONDA, ALLAHABAD UTTAR PRADESH DUE TO CLUTCH/GEAR FAILIEAR.
AFTER CHECKING THE VIEHCILE HE TOLD ME THAT THE CLUTCH PLATE IS NEED TO BE CHENGED AND IT IS NOT COVERED UNDER THE WARANTY.AFTER I SAID TO HIM THAT KINDLY CHENGE THE CLUTCH PLAT I WILL PAY THE CHARGES OF CLUTCH PLATE.
IN EVENING WHEN I HAVE VISITED THE SERVICE CENTER FOR DILVERY OF MY VIEHCLE THE SERVICE CENTER ASKED ME THAT THE PROBLEM IS SOMETHING ELSE MAY BE DUE TO THAT THE CLUTCH PLATE HAS BEEN DAMGED.
AT THE TIME OF DISCOTION AND EXPLATION GIVEN BY THE SERVICE CENTER I FEEL THAT THEY ARE CONFUSED AND MISGUIDING ME.IF THE CLUTCH PLATE DAMGED DUE TO OTHER REGION THEN IT MUST BE COVERED UNDER THE WARANTY.
I THINK THAT MECHANIC OF THE CERVICE CENTER ARE NOT WELL TRAINED AND THEY WILL HAVE SOME EXPERIMENT WITH MY BIKE WHICH LEADS ANOTHER PROBLEM IN MY BIKE ( ENGEINE CEASE, DURABILTY OF BIKE,MILEAGE, ETC)
THIS THE FIRST TIME I HAVE FACED THIS KIND OF PROBLEM SINCE LAST 15 YEARS OF DRIVING OF EXPERIENCE WITH OTHER BRAND OF BIKES ( BAJAJ , HERO HONDA, TVS, YAMAHA ETC) THIS THE WORST EXPERIENCE OF MY BIKING LIFE.
I AM TOTALY FEDUP WITH HONDA AND HONDA PEOPLE AND I WILL NEVER SUGEST TO ANY ONE TO GO FOR HONDA
THEREFORE I RQUEST TO YOU THAT IF PROSIBIL KINDLY ARRENGE THE PROPER CARE AND WARANTY SERVICE AT THE SERVICE CENTER AS SOON AS POSIBLE. MY DETAILS ARE GIVEN BELOW
NAME : VINEET KUMAR MISHRA
ADDRESS: 254/16/82 NEW SOHABTIA BAGH ALLAHABAD PIN-211006
MOBILE: [protected]
EMAIL : [protected]@rediffmail.ocm
MODELE DETAIL : HONDA CB SHINE
FRAME NO : ME4JC36 DBB8089277
ENGINE NO : JC36E 2272406
PURCHASE DATE : 03 MARCH 2011
REGISTRATION NO: UP70 BL3896
SERVICE CENTER: (UP050002) SHREE GRAND AUTO
18 KANPUR ROAD ALLAHABAD 211001 ( UTTAR PRADESH )INDIA
(ALL THE SERVICES DONE AT THIS CENETR)
--
Regard,s
VINEET KUMAR MISHRA
(M) 0 [protected]
[protected]
SUB CODE: ALHA / VTU
SEBI Reg No. INS[protected] /23-12798
EMAIL: [protected]@gmail.com
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honda scooters pvt ltd. — poor service
DearI have Purchased a honda shine on 31st january 2010. from our near Distributor Prashant Automobiles,Opp.Truck union ,Bye pass road,bundi from the day i have purchased the bike iam facing problems like 1.cluctch plates seeze after service,battery discharge problem,and also many technical problems which we cant explain i detail,after many compalints to the dealer he is not responding properly result our problem is still standing and even we are not driving the bike in current.
Despite of purchasing a bike of branded company we are facing such huge problems that can harm a human life,kindly look into the matter and respond.
We are looking for an prompt action from your side,so it can stop future actions from our side..
Regards
suresh agrawal
[protected]