[Resolved]  Honda Motorcycle & Scooter India Pvt. Ltd — Spare Parts Availability

Address:

Pune, Maharashtra

Dear Sir/Madam,

I am Prafull Painjane writing you regardingspare parts availability for my Bike.

I had purchased HONDA UNICORN DAZZLER on 4th June 2010 from RAMRATAN Motors, BEED, MAHARASHTRA. On 3rd Dec. 2010 I suffered with Rear Disc Break Problem I went to nearest Dealer/Service Provider i.e. Kothari Wheels, Pune, they told me Rear Disc Pad need to be change and within two days they will do it.

Today is 9th Dec.2010 and still my Bike is not repaired whenever I contacted them the answer is Parts are not available we will do it soon. I personaly enquired all dealers in Pune but unfortunately answers are parts not available, stock over etc.

On 4th Dec. 2010 I submitted Quarry on Company's website and on 5th Dec. I received call saying parts will be deliverd within 48 Hours and I am still counting 48 Hours.
this is unexpected, I am wondering what kind of service you are providing. Prior to this I suffred for the availability of Side Guard & Saree Guard.

I request you kindly pay attention in this matter, do the needful & Repair my bike.

If there is policy for replacement then please replace my Dazzler and give me CBUNICORN, what are the extra charges I am ready to pay.

Thanking You,
Waiting for your assistance.

Yours Faithfully,
Prafull Painjane,
Mob.- [protected]
Bike Passing MH-44 F-6126.