[Resolved]  Honda/unicorn — Bad Service

Address:Pathanamthitta, Kerala

Hi,
Am Sherin Sha. I bought a Honda Unicorn from Muthoot Honda, Pathanamthitta, Kerala on March 2009. Am getting really bad servicing from their side. Bike's chain & socket is complaint from 3rd service itself, but whenever i ask about this they are not giving a specific reason and now the Disk break is also got complaint. Even after their service on 17/05/2010 its not working properly. Concerned authorities are ignoring me as they are getting plenty of jobs. We really believe in Honda & we cant tolerate this kind of acts from a dealer.Hope you will do the necessary action for the same.
Engine No. - KC09E4109013
Chassis No. - ME4KC097B98014309
Contact No. - [protected]
- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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sir,
i would like to inform you that, i brought unicorn from your dealership Surya Honda,Kattupakkam,Cennai-56, for my periodic service. I gave many complaints while filling the job sheets for three consecutive free services but they didnt rectify 90% of the complaints. They did only water wash and telling that company can do only this much. I am facing many problems. I given complaints to the person who enquires about the service through phone but still that is not improved. Every thing is eye wash. I think the people are not trained properly.
So i disappointed and went to Didar Honda,Karaiyanchavadi,Chennai-56.They are one step ahead than Surya Honda. Not responding the customer,Not hearing complaints from customer. after the paid service at Didar I went and show my bike condition to the manager,Didar Honda. He Said bike is good in condition.
Three times I escaped from accidents with small injuries because of the complaints I mentioned during free and paid services. Now my complaints are rectified according to Didar. But still my bike engine not even get started.They said they changed spark plug.But I dont know why my engine ranout while riding.What is the truth either they dont know how to service or Unicorn product is not good.
I am going to file a complaint on consumer court with the bill and my bike
I really doubt about the customer service in surya honda. They are capable of doing water wash without removing my waste cloth from my dome.
Shame on surya honda kattupakkam.

Ganesh, L&T

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    Pathanamthitta
    Kerala
    India
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