Comments
Airtel — Unethical & Unfair Practices
I never activated AL Cricket. But it automatically or may be by the will of service provider got activated ( second reasons seems to be more valid). This really happened first time to me. I was really an ardent supporter of services of Airtel. But this event did let me down. My number is [protected] i call to the customer care executive to querry the online bill of my airtel mobile bill & while talking to the customer care executive he hold the line for almost around 10 to 12 min. For checking the payment of my mobile bill, the time of call was 06:11 pm to 06: 23 pm dated 17/09/2014. but the executive do not respond to my querry at all & without telling me anything he simply disconnected the line.
I again call customer care executive &ask him to transfer the call to the senior so that i can speak to the senior for this harassement but he told that its not possible to talk to the senior at all. i just want to clear that im using this airtel connection for more than two years but the service i recieved today is simply horrible.
I just want to clear that who was the customer care executive i was talking to & i dont think that he has a proper sense of his work as a customer executive and this type of guy will certainly bring a bad name for the AIRTEL make sure that he change his attitude in regards to his work culture.
More over this call cost 50 p per min. and what did i recieved nothing Zero and as well as the harrasement.
I again call customer care executive &ask him to transfer the call to the senior so that i can speak to the senior for this harassement but he told that its not possible to talk to the senior at all. i just want to clear that im using this airtel connection for more than two years but the service i recieved today is simply horrible.
I just want to clear that who was the customer care executive i was talking to & i dont think that he has a proper sense of his work as a customer executive and this type of guy will certainly bring a bad name for the AIRTEL make sure that he change his attitude in regards to his work culture.
More over this call cost 50 p per min. and what did i recieved nothing Zero and as well as the harrasement.
i call to the customer care executive to querry the online bill of my airtel mobile bill & while talking to the customer care executive he hold the line for almost around 10 to 12 min. For checking the payment of my mobile bill, the time of call was 06:11 pm to 06: 23 pm dated 17/09/2014. but the executive do not respond to my querry at all & without telling me anything he simply disconnected the line.
I again call customer care executive &ask him to transfer the call to the senior so that i can speak to the senior for this harassement but he told that its not possible to talk to the senior at all. i just want to clear that im using this airtel connection for more than two years but the service i recieved today is simply horrible.
I just want to clear that who was the customer care executive i was talking to & i dont think that he has a proper sense of his work as a customer executive and this type of guy will certainly bring a bad name for the AIRTEL make sure that he change his attitude in regards to his work culture.
More over this call cost 50 p per min. and what did i recieved nothing Zero and as well as the harrasement.
MY AIRTEL MOBILE NUMBER IS [protected].
I again call customer care executive &ask him to transfer the call to the senior so that i can speak to the senior for this harassement but he told that its not possible to talk to the senior at all. i just want to clear that im using this airtel connection for more than two years but the service i recieved today is simply horrible.
I just want to clear that who was the customer care executive i was talking to & i dont think that he has a proper sense of his work as a customer executive and this type of guy will certainly bring a bad name for the AIRTEL make sure that he change his attitude in regards to his work culture.
More over this call cost 50 p per min. and what did i recieved nothing Zero and as well as the harrasement.
MY AIRTEL MOBILE NUMBER IS [protected].
I have been trying to get a Broadband connection name transfer done for the longest time, I have send some 10 emails with all details and after i call they say we havnt received any emails.
Its such a simple process i done understand what the problem.
the customer service people really dont think they know what they are doing.
Horrible service from AIRtel, will never recommend anyone.
Its such a simple process i done understand what the problem.
the customer service people really dont think they know what they are doing.
Horrible service from AIRtel, will never recommend anyone.
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