[Resolved]  HP Compaq Presario Laptop — Company demanding the dealer's purchase bill

Address:West Delhi, Delhi

I am Puneet,
i have purchased a laptop COMPAQ CQ60 104-TU from Next electronics (Vikas puri New Delhi outlet) bearing s/n 2CE8350LZN as on 29th of june 2009 as per as the warranty it is been provided by the manufacturer for one year. on the 27th of may i found that my ac adapter is not working so i contacted the hp customer support on 28th regarding the same problem they said that my laptop is not under warranty as per as their records but they asked me to go to the service center at kirti nagar and show the bill and they will resolve my problem. so i did the same on the same day but when i reached the service centre the lady sitting on the help desk said that they need customer purchase bill(bill provided by me by the dealer) and also the dealers purchase bill(provided by compaq to next) and they said that we are not able to provide you this demand in written. so on the same day i contacted next and they said that they are not able to provide the bill on the same day so i must wait for 2-3 days but i have not recived the same as on 03rd of june 2010 only 26 days of my warranty is been left tell me what to do hp is not doing anything next is only giving me dates.....

Puneet
[protected]
188/A , J.G.III,
Vikas Puri,
New Delhi-110018
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Aug 13, 2020
Complaint marked as Resolved 
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HP Compaq Presario Laptop — HP promotions is a cheating only

i purchase a laptop in sept 2007. i was sent all required document and DD to the HP redumption cell, Solution Integrated marketing services, DELHI
I am not getting any gift from hp redemption cell till now is it already two months is gone , i am not leave that solution Integrated marketing services, i have all documets. i will compalint to the consumer forum soon
I have bought a new compaq pressario laptop.there is an offer for the product i bought, but i do not know how to redeem it, will you please help me to redeem the gift offer.
you are correct.i too bought one and sent all the required.i never got anything.
sir i got one compaq laptop one camera offer was there my redemtion code is OO2RZ3GXL7 AND MY MODEL WAS COMPAQ 108TU BUT stilll nt get anything already 45 days has passed but still i didnt get any message frm your side.plz take action about it.i alrady sent what you mentioned DD of 1299 @solution intg services and a copy of original bill and cardboard of HP compaq S.N.barcoded with redemtion code plz tak action about it.
Sir...i've recently bought a HP pavillion notebook worth rs 55000...and i was valid to get a promotion gift..but when i tried to fill the form for redemption code...what i saw...i saw the page was undermaintenance...now the page is not in the internet...they have disappeared it...

it's totally unjustice...
Hp is just cheating it's consumers...
sir pls help me to get my gift...!!
thank you...!!
i bought a hp dv5 1104 laptop on 19 jan 2009 but i have not get the gift yet, i haven"t even registered it becuse the site is under maintainanance till now please help me
I bought one Compaq Presario SG3670IL, While buying the dealer told me that If I register on or before 8th Feb 09, then I will get one printer free. I had been trying to register but you site says there is a problem or under construction. and The dealer is giving any proper replay.

Please clarrfiy the following point.

1. Is there is any such scheme.

2. If so when is the last date and what are all the documents you want.

3. How to register and when your site will be ready,


Please replay at the earliest So that I take up the matter with dealer

Regards

Purantharan
i too brought compaq laptop and applied for redemption two months ago untill now no reply from that side is hp cheating... pls tell me
i bought a laptop & applied for redemption on 29/12/08 but no reply till date.
I have purchased a laptop from Chandigarh. (Fastrack Dealers.) and apply for gift same day with Rs. 1600/- DD to HP. But now more than 2 months ago i have not recieved anything from HP.
Please verify that as soon as possible. my Red. No. is ZM3HNNDGUU.
sir
i have purchase a laptop CQ40 on nove month but i and i have registered myself also and there is a gift with that piece but till now i hav not got that so please tell me what the process going on.
waiting for reply
sir
i ve purchase hp pivilion laptop on 31dec.bearing model no dv2918TX, and SN(S)2CE837MKGZ.
when i register my product they give me redemption code no.But i ve lost that code .so plz send me that code on E-mail adderss
thank you.
GURPREET SINGH.
Sir,
I am not agree with this complaints, in past i purchased one laptop and One printer for these as promotional offer i got Wifi Audio device and HP Toner. But only the thing is we have to apply carefully while redumption process, ie. registring the promotional product, Drawing a DD and posting without missing BAR code lable on the carton of the purchased product, original purchase bill with perfect mailling address. But only the problem is the promotional product will reach us after 8 to 10 weeks after registration. Meenwhile we have to communicate by mail.

HP Compaq Presario Laptop — HP Sell faulty Laptop Compaq Presario

Respected Sir,
I have purchase a compaq presario cq45 laptop last year Nov. 2008. After the purchased these faulty laptops I have repeatedly face the problem with this laptop. Too many times I registered online complaint regarding its fault and always they send me the RT Outsourcing (Autorisezed Service Provider of HP). I am working as a IT- Head in Excel Car Pvt. Ltd. And I have ability to find the problem but they unable to understand the exact fault. Each time they received the laptop and format the Harddisk and replace some parts and return back to me after 2 or 3 week. Is it impossible to me each time go to the service center and submitt laptop for repair and receive after 2 or 3 week and test again.
I requested to you kindly help me regarding this faulty laptop. From last years lot of my time and work is suffered due to the service of this faulty laptop. And the executive who have receive the laptop think about us a first time user and make excuse and blame us for the laptop mis handing. And delivered laptop with another fault place a black scratch in my laptop top pannel.
Now please let me know that who is able to resolve my issues regarding this faulty laptop. I need to replacement of the laptop with immediately. Details of the laptop given below:
Laptop Serial No. CND8400LKD
Model and Product No. : CQ45/FR754PA
Current HP Ref. No. [protected]
Regards
Harish Sharma
IT-Head
Excel Car Pvt. Ltd.
B2/31, Mohan Co-operative Industrial Estate,
Mathura Road,
New Delhi 110044.
Phone No. [protected]
i bought a cq40 model laptop in june 2009.there was a offer of gift motorola mobile (MQ 8) .i have already send the essential documents and a dd of 3999/- to hp redemption cell, delhi.but still awating for the offer gift. hp promotions are cheating with the students.

HP Compaq Presario Laptop — REFUSAL TO PROVIDE CARE PACK IN SPITE OF ACCEPTING PAYMENT FOR CARE PACK

I PURCHASED COMPAQ PRESARIO LAPTOP CQ45-106AU NBPC ON JAN '2009 WITH END WARRANTY 13/01/2010. I CONTACTED HP SERVICE AT BANGALORE AND AFTER DUE CONFIRMATION PAID Rs.6618/- ON 03/12/2009 TOWARDS PURCHASE OF CARE PACK ( WARRANTY EXTENSION FOR 2YRS) . SURPRISINGLY AFTER 15 DAYS THEY REFUSED TO PROVIDE THE CARE PACK CITING VAGUE REASONS. THE AMOUNT WAS REFUNDED TO ME ON 08/01/2010 . I MAILED TO HP OFFICIALS BUT THEY ALL DILLY DALLYING THE ISSUE AND NOT SERIOUS . ONCE A CUSTOMER PURCHASED HP PRODUCT , HP OFFICIALS LEAST BOTHERED ABOUT CUSTOMER CARE. WHY THE CARE PACK WAS NOT PROVIDED AFTER RECEIPT OF MONEY?

HP Compaq Presario — laptop not working

i have a hp compaq v3000 laptop with amd processor.in the first year only it had a motherboard replacement.and only a month after the warranty ended its problem again began with no display.the service center people are again asking for a motherboard replacement and are asking for a huge sum for that..just tell how many times am i going to spend money on it...i have just decided to never buy or let anyone buy a laptop of this brand..the situation is totally disgusting

Laptop — For company bill

Dell vostro 1014,Sr.no.-FM627KI
hi,
I am Jignasha,
I have purchased Dell Vostro 1014(33,900 Rs.)
I have no company's bill.so,I want to company's bill.
Me too facing the same problem.. My motherboard crashed in the first year when it was covered under the warranty... So they replaced it at their cost... Now within a year after (less than 2yrs frm the purchase) it has crashed again... They r nt willing to replace it this time... How many times shud i pay for this? my laptop price is 51000 and the mother board cost is 18000 ... am i fool to spend 18000 every year...??? LL never buy a hp product again in my life...

Compaq Presario — Laptop not working

My Laptop model No. Presario V 3000. Serial No - 2CE7174FJF, Product No. - RY301PA#ACJ.
The same problem has occurred many times and I have got it repaired without paying any charges from the HP service center in Mumbai and Pune. As per the HP service center My laptop has a manufacturing defect. I brought my Laptop 3 yrs back and from then i have been facing this problem on my laptop. Its been a nightmare since I have brought this Laptop and I have faced a lot of problem due to loss of important data.


Now i have shifted to Kolkata and when I went to HP service center in Kolkata they started asking money for repair..Rs.12,000. I believe HP is a big company and would look into my matter and offer a good solution.


If possible I am ready to shell out some extra money to get my laptop replaced.


Thanks
Pawan

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