[Resolved]  HP Laptops — Reg: Hp Redemption Cell , gift offer

I have Purchased HP pavillion DV5 on 3rd november 2008 from Nehru Palace HOP show Room, and that time HP was offering kodak Digital Camera on it, for which customer need to send draft of Rs 990 to HP redemption cell
REDEMPTION CELL ADDRESS
HP Redemption Cell
First Floor, A – 2, Okhla Industrial Area, Phase – I
New Delhi – 110020
Phone[protected] lines)
Fax[protected]

and according to HP redemption cell, they would take 6 weeks to process any request, but still i haven't recieved my Digital Camera or any acknowledgment message from their side and it has been almost 50 days since i havei send all the mentioned document and Draft of Rs 990 to them, and i have tried HP redemtion cell phone no.[protected] several times but no one has picked up the the phone.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

HP Laptops — in case of theft shall we get some compansation

sir,
I had bought a HP laptop three month ago and my laptop has stolen few week before, I has finance this laptop from your company, they had told me that you have a policy of giving companstion for those product which get stole within one year.will you tell the correct information on this situation.
thank you
i was purchage compaq cq40 lap at the cost of RS39, 5200 on 27-feb-09 and send draft of RS1300, for digital camera of 8mega-pixel.but i can not get my camera till now, pls tell me when i will get my camera?
SIR,
I have purchase compaq presario Cq60 laptop on date[protected]
your offer of a kodak 9.2 mega pixal camera (3 optical zoom) C913
I have sent the DD of Rs 1299/- date[protected] to H P Redemtion
sell but i have not rcieved a kodak disital camra.

pl. send my camra urgently.

Regards-
Sanjay barod
38, vishrambag radhaganj dewas M.P.
Mob. No. [protected]
I have purchased an hp pavilion-dv4-1131 tx laptop from checkin computers hardoi on 14th november 2008.at the time of my purchase they were giving kodak camera .but still i didnt receive any camera nd didnt got any response from the company.my redemption number is-3k5u3vc8t1.
plz take any action towards my complaint...its now been 4 months and i havent received camera from them.

with regards
sagar gupta
115, mahesh bhawn nagheta road, hardoi
uttar pradesh
mobile no-[protected]
I have purchased an hp pavilion-dv4-1131 tx laptop from checkin computers hardoi on 14th november 2008.at the time of my purchase they were giving kodak camera .but still i didnt receive any camera nd didnt got any response from the company.my redemption number is-3k5u3vc8t1.
plz take any action towards my complaint...its now been 4 months and i havent received camera from them.

with regards
sagar gupta
115, mahesh bhawn nagheta road, hardoi
uttar pradesh
mobile no-[protected]
Hi,

I've bought a compaq Laptop (Model--CQ40) on 11th Jan 2009 and sent all the required documents on 13th Jan 2009 with DD. I've also recieved an ackwnoledgement mail from your end with reference id--Ref. ID - [ 559932 ] & my product serial number is CND8362CKD . I am still waiting for further update on this front as it has been more than 6 weeks. I've sent various mails but didnot get any response. On helpline number no budy is answering the call.Please respond me back as soon as possible.

Looking forward for your favourable response.

Thanks
Arpan Saxena
[protected]/[protected]
arpan.[protected]@hotmail.com
28/02/2009 I wanna purchased Compaq cq 60-209tu laptop i may encounterd such too many problems
i complaint several times any one not solve my problem tell me sir what will i do, and the offer also no
get to me, the kodak digital camera.?

Prashant Kumar Haldar
4/388 Baluganj Chowraha AGRA 282001.

Mob: [protected].

Home: +[protected]
i want to change the address to where the gifts was to be supplied.
address:
plot number:1551
sector:10(D)/6
markat nagar
cuttack devlopment authoriy
cuttack-753006


my user identification:
prod-com pressario cq40
s/n cnd 8400 stm
p/n fz736pa#acj
user id:swainshines
date of purchase: 15 th jan















;
I have Purchased HP pavillion DV5-1106AX on 5th January 2009 from Jain INFOTECH, Guwahati, Assam and that time HP was offering Phillips home theater on it, for which customer need to send cheque of Rs 1499 to HP redemption cell which I sent along with the required documents through speed post to :HP Redemption Cell First Floor, A – 2, Okhla Industrial Area, Phase – I New Delhi – 110020
Phone[protected] lines) Fax[protected], on 19.01.2009.My redemption code is ( 767EJQHSUK )(generated when i registered online on 12.01.2009) But almost 3 months has passed
since I sent the documents & the demand draft without any response from the said firm concerned.I have also talked with great difficulty to the firm in the given phone number ie[protected] but I did not get satisfactory reply from them. It was repeatadely informed to me that they are unable to find any file in my given redemption number. It has surprized me as the said redemption number was alloted by them only over my on line registration. Therefore I am in doubt that the said organisation may be a fraud one.
I HAVE PURCHASED HP LAPTOP S/N 2CE826142K AND I HAVE SENT 1499 WORTH DD IN FAVOUR OF HP REDEMPTION CELL.ITS ALMOST 60 DAYS AND YET I HAVENT RECEIVED MY HOME THEATER. ITS REALLY DISGUSTING THEY DONT EVEN RESPOND WELL TO MY CALLS AND DONT CARE TO REPLY TO MY MAILS...

Name : Srininas reddy
Contact Number : [protected]/[protected]
E mail Id : [protected]@gmail.com
Product S/No : 2CE826142K
Product No : FK651PA
Redemption Code : BYN6M5N51F
Date of Purchase: jan 10, 2009 DETAILS
Hi,

I've bought a compaq Laptop (Model--CQ40-144tu) and the serial number is - s/n CND84426ZD
p/n FZ736PA/ACA on 31th Jan 2009 and
sent all the required documents on 04th Feb 2009 with DD. No is - 521355. and bank name is Indian Bank Greater Noida. Courier name is first flight courier ltd. and consignment #w16228139. I've am not
recieved an ackwnoledgement mail from your end. I am still waiting for further
update on this front as it has been more than 7 weeks.
I've sent various mails but didnot get any response.
On helpline number[protected] no budy is answering the call.
Please respond me back as soon as possible.

Looking forward for your favourable response.

Thanks
Shobhit Agrawal
[protected]@gmail.com
+91-[protected]
i buyed my compaq laptop 104tu on 8-jan-2009, it was told that gift of kodak camera would come in 4to6weeks at my home address but still it has not come...why such things r happening. plz look for it..

HP — REDEMPTION OFFER

WE HAD SENT DD FOR PHILIPS HOME THEATER 5.1 IN JANUARY AND WERE ASSURED DELIVERY BY MID-MARCH.

NOW EVEN THE PHONES OF THE REDEMPTION CELL ARE NOT RESPONDING.

THIS SEEMS TO BE FAKE AND NEEDS TO BE REPORTED IN RELEVANT CONSUMER REDRESSAL TO BRING THE CULPRITS TO BOOK.
I have purchased an hp pavilion-dv5-1203AX laptop from Impel infosys Jalandhar punjab on[protected].at the time of my purchase they were giving kodak camera .but still i didnt receive any camera nd didnt got any response from the company.my redemption number is- UG2WVAEIAJ . I sent DD of 1299 Rs to Redemption cell.
plz take any action towards my complaint...its now been 4 months and i havent received camera or any acknowledgment from them.

with regards
Surjit Singh Devgun
Azad nagar, Siadpur road, ho 2721,
shahkot - 144702, distt Jalandhar (Punjab)
mobile no-[protected]
I have purchased an hp pavilion-dv5-1203AX laptop from Impel infosys Jalandhar punjab on[protected].at the time of my purchase they were giving kodak camera .but still i didnt receive any camera nd didnt got any response from the company.my redemption number is- UG2WVAEIAJ . I sent DD of 1299 Rs to Redemption cell.
plz take any action towards my complaint...its now been 2 months and i havent received camera or any acknowledgment from them.

with regards
Surjit Singh Devgun
Azad nagar, Siadpur road, ho 2721,
shahkot - 144702, distt Jalandhar (Punjab)
mobile no-[protected]
I have purchased a HP Pavilion Mini 1001 TU being S/No. CNU9012TF1 from “Computer India Corporation, 57-A, Main Road, Ranchi-834 001” vide their Retail Invoice No. CIC/R0643/08-09 dated 28.02.2009.

Thereafter I applied for registering the said product and pursuant thereto, I received your e-mail dated 02.03.2009 confirming therein about such registration and informing me about my redemption code i.e. 7BSJ8FKHTX and asking me to send the documents mentioned therein.

Pursuant to the said e-mail dated 02.03.2009, I have sent my offer on 03.03.2009 for Kodak 9.2 Mega Pixel Camera alongwith all the relevant papers and documents as mentioned below;

(1) A copy of reseller purchase invoice of the eligible system.
(2) Barcoded product serial number sticker (original) pasted on the cardboard packaging.
(3) Cheque of Rs. 1299/- dated 03.03.2009 drawn on IDBI Bank, Main Road, Ranchi in favour of “Solutions Integrated Marketing Services Pvt. Ltd.”, payable at Par at IDBI Bank Braches in India.
(4) Your e-mail dated 02.03.2009.

The aforesaid letter dated 03.03.2009 was duly received by your Office by putting seal but till date neither the said product has been handed over to me, nor any intimation and or communication in this regard given to me. Therefore You are requested to send the above gift at the address mentioned in this letter head at the earliest .

(Biren Poddar)

Hp Dv 1002 Au — about the offer

I HAVE NOT GET ANY RESPOND BY YOUR COMPANY ABOUT MYOFEER &GIVESOME INFORMATION THAT MY DRAFT RECIEVED BYYOU .PLZ SEND SOMETHING THAT GIVE ME SATISFACTION.
Sir I pucrshased NB- Pavillion DV5-1002U SN: CNF8382F42 from Pathania Infotech Nerchowk Mandi -175008. I have sent a Bank Draft (No. 266432 dtd. 13/02/09) for Rs. 1299, but I have not received my gift
KODAK 9.2 Mega Pixel Camera til now. Please send the gift immediately and inform me. Thanks


Address : JAMITA RAM KAUNDAL
Asstt. Accounts Officer
O/O The Director of Accounts(P)
SUNDERNAGAR (HP)
PIN 174401
Mobile [protected]
sir
i am writing thrice a time to you. please give a focus on underwriten.
i have purchased my laptop on 20jan2009. As it was given the details regarding gift, i do accordingly. the various details are given below:

MODEL- HP PAVILLION DV2910TX

REDEMPTION CODE- ZZ2S7BQXWC

INVOICE NO- CIC/R0583/08-09

SHOP-COMPUTERS INDIA CORPORATION 57-A MAIN ROAD, RANCHI-834001
PHN NO- 2331133/2330033
DATE-20JAN2009
BUYER- VIKRAM KUMAR SINGH
TELL NO[protected]/ [protected]
DRAFT NO[protected]
I had sent all the required things on 29th jan but still i have not recieved the home theatre. I have sent all things i.e, demand draft, bar coaded product to your redemptoin cell office at new delhi

I request you to please do some thing and give me saatisfactory information

your customer,
vikram kumar singh
s/o shri rang bahadur singh
jai maa colony, aurangabad(bihar)
pin code-824101
hp is a big name and this type of attitude is a blot on their repo. i am also facing the same problem and did not get any gift even after 11 weeks. if company's representative read this blog they should instead of this type of redemption process should offer the gift at the site itself.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4974
    Pending
    0
    Resolved
    1860
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information