[Resolved]  HP Laptops — Reg: Hp Redemption Cell , gift offer

I have Purchased HP pavillion DV5 on 3rd november 2008 from Nehru Palace HOP show Room, and that time HP was offering kodak Digital Camera on it, for which customer need to send draft of Rs 990 to HP redemption cell
REDEMPTION CELL ADDRESS
HP Redemption Cell
First Floor, A – 2, Okhla Industrial Area, Phase – I
New Delhi – 110020
Phone[protected] lines)
Fax[protected]

and according to HP redemption cell, they would take 6 weeks to process any request, but still i haven't recieved my Digital Camera or any acknowledgment message from their side and it has been almost 50 days since i havei send all the mentioned document and Draft of Rs 990 to them, and i have tried HP redemtion cell phone no.[protected] several times but no one has picked up the the phone.
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Aug 13, 2020
Complaint marked as Resolved 
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i want purchase dell laptop
To
HP Redemption Cell
FirstFloorA-2
OkhlaIndustrial Area
New Delhi-110020.

Subject:-Non-receipt of digitalcamera evenlapseof six months time & more.

Sir,

It is regretted to point outthat I have purchased aHP.notebook pavilion Dv-2918Tx worth Rs49700/-from pathania infotech mandi on17/1/2009 .I submit my cheque/BD for RS.1300/- dated 19/1/2009 on your address for getting the gift which was apart of this scheme.butso far the same has not been received even lapse of six months and more time.You are requested to submit the same at the earliest to avoid any litigation into the matter please.This may betreated as mot urgent please.
u u dont have the minimum courtesy to inform the customer if have received the dd for the gift offer maintaining such a huge company its not fair u nuts. u . i have couriered my dd around one and half month before i didnt get any confirmation email also.if this persists i wil go under legal proceedings and i have to file a case under consumer act.

thanku
i purchased a compacq laptop model CQ40-327TU in student offer period date 02-june-2009.then i did online registration on 02-june-2009 for to get my student offer moto Q8 phone .my redemption code is MX89AM5ERX .THEN i send my all necessary document draft RS 3999 my draft no is 840467.but still now i am not getting my offer and after 2 months hp redemption support returned my draft in my address and all told that you not send your address that is why they did not send offer .hp redemption support did not send any massage alert or send any mail to my about my problem.How can this is possible . Now i want to get my offer then what i will do. please send me a mail

HP dv5 1106 laptop — Laptop part replacement and poor services

Hi,
I purchased my laptop 1 year back in October.After some months there was overheating issues with my laptop,So i brought my lapotop to the JAIPUR service Centre of HP.They said that HEAT SINK is to be replaced.By considering the name of the company i thought it will hardly take 4-5 days but to my astonishment i still did not get my laptop's part replaced that is even after 23 days.
I did not expect such a poor service from HP.And adding to this whenever i called to the service centre they said that part will arrive tomorrow.Everytime i called i got same reply.Its like they are making fool o[censored]s.
Either they did not have any information regarding the status of my laptop repair which is highly unacceptable from such a company and its status
Or they did not want to tell me about my laptop part replacement which is against RTI act.
I am toally harassed by their responses and their act of procrastination.

kodak C913 — damage digital camera

We have bought a kodak Easy Share C -913 in February 2009.It was not working properly for some days.So we took it to a service centre at 17 SEKSHPEAR SARANI , kolkata.They told us that they found liquid in the motherboard of that digi cam,which is impossible,because we always keep it in locker taking its battery out.We told to Ms.Shenal ([protected])& Ms.Pratibha([protected]) in Noida Head Office but they didn't pay attention in this matter.The camera is still now in warranty period.The camera is still now in service centre ,we hav not brought it back still now.We want the camera in good condition,or refund our money back , we have contacted consumer forum.If it is needed we will go for litigation.This is urnest request to look into this matter with apt attention. aparajita pramanick [protected] .looking forward for your reply.

hp / dv4-1506TX — not able to get gift offered by hp.

I HAVE PURCHAGED A LAPTOP OF HP dv4_1506TX .THE SHOP FROM WHERE I PURCHAGED TOLD TO CONTACT WITH YOU THROUGH E-MAIL BUT I WAS NOT GETTING EXACT E-MAIL ID
SO I CONTACT TO HP SERVICE CENTER ,BUT THEY ONLY GIVEN THE NO OF HP CUSTOMER
CARE,THE CUSTOMER CARE WAS NOT FRIENDLY TO SOLVE MY PROBLEM,SO I REQUEST YOU TO SEND GIFT PRODUTS AS SOON AS POSSIBLE.

HP — REDEMPTION CELL FRAUD

can any body give me name and no. of person incharge of HP redemption cell chandigarh.
FRAUD is going on in company.
I purchage a dv4-1506tx on 23rd Nov.09, what is the redemptions with this laptop pls send me at mail address

HP pavillion dv4 — not receiving gift (mobile phone)

sir,
I have not recieved my gift (moile phone) fromvery long time not i have getting no information about my gift i had buy hp pavillion dv4 series laptop & i had not recieved my gift yet.
details
product hp pavillion dv 4 laptop
sn no. cnd91016qb
DD Rs 5499/-
redemption code 5pw9nivz5w

arpit mittal
contact no. [protected]
i have taken hp laptop on december 2009 and i have send all the document in time and i got message my document has been reached on 04 Jan 10 with DD of 9000/-.According to u delivery will be in within 08 weeks.I have not got my gift LCD television till date.

my redemption code OEZPK61NWW

MY DD NO- 630779 (SBI BANK)

PRODUCT SERIAL NO CNU9281BCY

Plz inform the current status of delivery on top priority.
I have also purchased Compaq PresarioCQ610 series on 30 th January 2010 from Compage computer Hyderabad. and offer was Nortel Antivirus Subscription on it.for which customer need to send CHEAQUE payable at PAR of Rs 500 to HP redemption cell, and according to HP redemption cell, they would take 6 weeks to process any request, but still i haven't recieved my Antivirus or any acknowledgment message from their side and it has been almost 2 months, and i have tried HP redemtion cell more than 10 times left VM with Name and Mobile Number but no one called till now
Please issue a notice and file a case in the consumer court immediately .
My Redemption Code is RNSBV5U9DN. Please tell me that what is the status of my gift beoz money withdraw from my account.
my name is manish & i m also agree with the fact that hp redemption cell is fraud as they had said that they sent my videocon tv within 60 days but they yet haven't deliver it nor they are picking my phone.i had purchased hp pavilion dv4 1506tx laptop on 19th jan 2010 with which there was a tv offer.but yet i haven't got it.my no. is [protected]
I receive yor message regard my email complain for videocon 22 inch clr tv on 5 march as you rlse my bill and dlvr gift from next week but now 5weeks ago gift does't came to us what happening .plse give me reply my redemption code is B2G2BB7Y11 and my ph.no -[protected] it is most urgent.thank you
These people are fraud.
It is 420 and they should be sent to jail.
They withdraw money and enjoy the same at the cost of customers.
Maybe 1 out of 100 gets this product.

My item code CNU9314N1M has not been dispatched inspite of repeated requests for more than 4 months of my payment.
They have withdrawn payment of 9000/- with a written understanding that the product will be delivered within 4-6 weeks.
HP and this [censored] cell have connived together to cheat us by fraudulently withdrawing money against promises not to be kept and now not responding at all. HP should be ashamed to let this happen.
This is my last correspondence prior to a legal notice.

Tarun Bhagoliwal
[protected]
[protected]@indradhanush.com
i had submitted my details to the hp redemption cell for titan gift voucher on dated 25 october 2010 via email. They asked me to submit copy of purchase invoice and bar coded product serial number sticker I submitted the same on the same day by my email and sent the same by post also but after that I have not received any confirmation from hp redemption cell my registration code is 2161154 you are requested to confirm the receiving of the same on my email address or on my phone
HP laptop and desktop Pcs are undoubtedly the best in world and I am very much satisfied with their product quality and experience. But I am very much irritated with a company called solutions I digitals, Its the company on which hp relies to channel its redemption gifts to customers. First of all Hp products are of such a superior quality that they dnt require much redemption gifts to attract customers, If you guys wana go for that kind of seasonal promotions, better do it on ur own. Depending on a bogus and pathetic company like solutions I digitals is totally unacceptable and it will definitely harm the image of hp in long run. Solution I digitals has got nil customer responsibility and it never responds to customer redemption status and never gives acknowledgements to its customers as promised in hp web redemption and as a result of this I am feeling some where cheated by HP. Frankly guys consider your image before making tie ups that will be good for company as well to its customers.
I brought a compaq presario 620 TU laptop and my resistration code is 2243639. After registration. I received mail from Hp with reg. no. But after that it is not responding to my mail. I have sent scanned copy of purchase invoice as well as bar coded sticker. but still not getting any response from redeption cell. And i continuously tried to call redeption cell but after waiting for more than 5 minutes too noone is responsing. I also sent mail for not getting any response and they haven't replied to that mail too. Please help me tpp get RS. 2000 voucher.

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