[Resolved] HP Redemption Cell — Gift Not Received | |
Dear Sir, I have bought a laptop product compaq C795-TU & product serial no. CND828114Q under gift scheme. We have deposited the cheque amount of Rs. 1299 on dated Mar 11 2009 through cheque which has been approved by hp redemption cell on 13th of march. As per company policy and terms & condition they have commited to deliver within 4 to 6 weeks. After sending a lot of mails, i got a reply from them on 19th of April 2009 as follows Dear Sir/Madam, We would first of all like to thank you for showing your interest in the purchase of HP Pavilion /Compaq notebook. As you are aware that, we were running the promotion of “Kodak Camera” on the purchase of the notebook and you have also put in your request for the same through the Web redemption. This is to confirm that we have received your request for the same and have updated our records. Thanks to your support, our promotion received an overwhelming response across the country and this was one of the best promotions that we have ever run. Unfortunately, because of the extremely enthusiastic response and the sheer unanticipated volume some of the gift vendors have been unable to supply the gifts to us in one consignment. This has led to regrettable delays in dispatches from our side. We are completely committed in ensuring that you receive your gifts as soon as possible and we are working on a war footing basis in ensuring the same. We will dispatch your gift within a maximum time frame of the next 30 days. As a step further towards your satisfaction we are pleased to announce www.giftredemptionsupport.com which will have complete details of your claim status along with other valuable information. You may access it for further reference. We would once again like to apologize for the delay in redemptions and would like to reassure you that we stand by our commitment of ensuring the gifts reach you as soon as possible Your Product Serial No - CND828114Q Thanks & Regards, HP Redemption Cell, On behalf of HP Till Now i haven't received the gift and in the claim status webpage it is showing that they haven't dispatched my gift till yet. So, please kindly look into the matter.And let me know that what shall i do now. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
9 Comments | |
Comments
Dear Mr. Piyus
The delay in gift delivery is very common. Untill they donot have in stock they will kill time. You pl. keep track record of DD delivered by courier and scanned image of invoice. Send them regularly by mail then they will send.
The delay in gift delivery is very common. Untill they donot have in stock they will kill time. You pl. keep track record of DD delivered by courier and scanned image of invoice. Send them regularly by mail then they will send.
i have not recieved my motorola mobile phone as a promotional offer from hp named as student offer i have send the draft of RS 3999 but no body has ntertained me yet plz check and send mail to me
cq45 — delay in receipt of gift(kodak camera)
laptop no: m8gwbex81mdate of purchase:[protected]
Delay in receipt of gift/594312/CND8450J7R
i was informed that i would receive the gift in 2 weeks from the date of purchase yet there is no sign of receipt of the gift.its 6 months past and yet no reply from the company's side.i regret having an asociation with your company since on my constant appeasing also the work is delayed.
this is not at all a favouring issue from the view of the customers like us .this is not the first time that i have lodged a complaint.
kindly look into the matter.
Dear Sir,
I have bought a laptop product compaq CQ45-112AU& product serial no. CND8360KFC in 29- jan, 2009 under gift scheme. But my gift is not delivered by you after sending a lot of mails.
thankyou.
I have bought a laptop product compaq CQ45-112AU& product serial no. CND8360KFC in 29- jan, 2009 under gift scheme. But my gift is not delivered by you after sending a lot of mails.
thankyou.
Not Received Double Sided Wind Sheeter as redemption of the points.
Please expedite.
Please expedite.
Hi,
I am varun Krishna
I bought a compaq presario cq45-106au laptop in february 2009...
I registered online with the redemption cell and i have sent all the required documents to new delhi as given in the redemption cell BEFORE THE DUE DATE ITSELF..
It was nearly an year i bought this laptop and still i dint get any camera as told by the HP redemtion when i registered..
Is this GAME jus played with a loyal customer or what...
please check what happened to my gift...
my redemption code is SKECZI8QFE
s/n:CND8442Z66
p/n:FR754PA
I am varun Krishna
I bought a compaq presario cq45-106au laptop in february 2009...
I registered online with the redemption cell and i have sent all the required documents to new delhi as given in the redemption cell BEFORE THE DUE DATE ITSELF..
It was nearly an year i bought this laptop and still i dint get any camera as told by the HP redemtion when i registered..
Is this GAME jus played with a loyal customer or what...
please check what happened to my gift...
my redemption code is SKECZI8QFE
s/n:CND8442Z66
p/n:FR754PA
2009 gift scheme — products never recd.
Hi whoever reading this,pls. note in dia todasy is higly cheat company,lasst yerathey published in[protected],that pay 2000 rs. in installment of rs. 600,800,600,and get 5000 rs. shoes of rebok,tour voucher and book in 2000 rs. all costing rs. 10000 and never got the products,and when written to them,they never reply on mentioned sites,so my many friends experience is ,that readers digest,india today book club,same group,duping many customers showing free gifts lure,take money,never give products that are also third class,
so my many friends advice is never purchase anything from redaers digest,india today club,as they lure people by saying to enetre you in sweepstakes etc,but sweepstake results are well managed internally and they totally publish wrong names of wweepstake winners,so boycott reders digest and india today with consumer complaints and indian govt. should intervene to ban reders digets and india today malpractices..
Rahul
Sir it to mention that I have not yet received my wireless muse and headphone which was supposed to be dispatched very soon after the validation and approval of my claim!!! It is quite regretful to receive such insincere duty from you!!!
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My Sister Tanya Sofat bought 1 COMPAQ laptop from Chandigarh dated 19th may, 2009.
Model no. Compaq Presario Cq 40-317 Laptop
S/n cnd9060k2d.
Actually u r having a scheme with this that on every purchase of laptop + cheque of Rs 3999/- a gift of Motorola Q3 being delivered at our destination. Which I don’t receive by today and I need your phone no and website where I get confirmation about my gift please give me the confirmation of my gift as soon as possible.
My hp redemption code is ( 980FZBOMDO ).