HP India Complaints & Reviews

i bought my hp pavalion dm4 laptop on 22 of february.a/c to hp my gift (wireless mouse,stereo head phone,4gb pen drive) should have been reached to me by 10th of april.but it didnt.i had sent them more than 20 emails regarding this.first they made exuses of non availability of gift items in their inventory.but for last few days they have stopped responding to my mail.so if you please can help me in getting my gift,that would be very kind of you.otherwise i would not suggest anyone in my surroundings to buy any product of HP. the company of HP status does not suit such type of behaviour with their customers. gift id no.

i had purchased a hp deskjet 1050 all in one j410 series printer from dealer on[protected] by paying him cheque(563752 cheque no. of bank of baroda. etah.) now it is not working properly and not printing. the company had said its out of warranty and not doing any solution..please provide us solution.

Mukesh Mishra
Etah.
ph no. [protected].

Sub – Complaint regarding non availability of printer’s spare parts.

Dear Sir,
I, Manu Arora, a resident of Haridwar want to bring an issue to your notice regarding the inconvenience I had been facing for the last 6 months due to the non-availability of the print heads for a HP printer I possess.
Sir, I bought a HP printer (Model:HP Officejet Pro L7380) on 28th july 2007 from Target Marketing, Haridwar in good condition. The printer ran well for a period of 2.5 years but 6 months earlier some problem aroused in its print heads and they got damaged. I made a complaint to the company service centre through Mr. Ajay, Proprietor, Target Marketing but after lot of conversation through mails and telephones, they told us that the print heads are not available anywhere.
Sir, I am an interior designer and a building contractor by profession and hence have a lot of printing work in my office. Due to the unavailability of the print heads I am facing a lot of inconvenience and my business is suffering in turn. I request you to kindly see to the issue and help me out as I am helpless after a lot o[censored]seless communication with your service centre and dealer. Please let me know if there is any possibility of any replacement is the print heads will not be available in future also. Waiting for your positive and early response.
Thanking you,

Your’s truly,

Er. Manu Arora,
Panee Constructions,
Lakarharan, Jwalapur,
Haridwar, Uttarakhand.
Ph. [protected]

SIR,
WITH DO U RESPCTD

SIR MERA LAPTOP HP COMPAQ PRESARIO 6720 S , BATTERY NUMBER HP PART NUMBER
[protected], HP LAPTOP S.N. 6060B0556601

1 SAAL PEHLE CHORI HUA THA HP NE KAHA THA KE SURVELINE PE LAGA DIYA GAYA HEY BUT RESPONSE ARE NEGATVE ,

ABHI BEECH MEIN PATA CHALA THA KE LAPTOP DELHI MEIN HEIN PAR KOI ACTION NAIN LIYA HP NE.

KINDLY HELP ME SIR MERE OFFICE KI PURI MEHNAT HEY USMEIN.

MUJHE 50 LAKH KA JURMANA LAGA HEY USMEIN HIDDEN FILE HEIN BAHUT SARI.

KINDLY HELP ME SIR. SURESHA PALLI [protected]
CHENNAI INDIA. YHANKS

Dear sir

This is to inform you that i purchased a HP Designjet 5100 Printer on dated 10 Sep 2010 under this the plotter were installed at this date with all the materials by Neer Trade Links ( Supplier of Hp) but suddenly on date 20.5.2011 the head of Plotter not working fine so i went to the service center and contact with the Manager but refuse to change he told me that its out of warranty but as communicated to me the plotter is in complete cover under 1 year warranty and now its give me the rejection sheet the case id is ININDARC[protected].

hello
I cheated buy the hp service center,located at ghaziabad,utter pradesh, india,

my product details ia as follows:-


PRODUCT NAME-COMPAQ

SERIAL NUMBER-CND9382BIF
PRODUCT NUMBER-VQ969PAICQ40

SUBMISSION DATE[protected]
OBLIGATION TYPE-02N
TOKEN NUMBER-L-02
I submitted this due to problem faced in display.
they have not complete this task due to irresponsibility, more than 15 days have been left to this activity and submission ,but they are not complete solve this problem,ans a day they are saying that they are facing problem in this case due to unmatched ct number of any part of the laptop.

they also saying about delet of wi-fi software from the software,for this filling they recommend ne to self pay ,

why i will pay for this mischief,it is not my fault it is the fault of service center not my, i have lost of time and cost to request for shotout this proble but they are not considering in this case,

i want to complain against that service center and want that HP take strict action against them and their service center.

and i also want recommendation in this case of you all.

please suggest me what can i do for this mischief ?how can i punish them for this act?



Regards
Rajya shree
Meerut, Utter Pradesh
email:[protected]@gmail.com

I'm Ramachandran from bangalore.We had purcahsed a HP compaq presario CQ3000 series on october 2010.From past one week,there is a compliant in monitor and the standard blue color is constantly turning yellowish green.We have been trying to contact service center but failed to get help and facing this inconvenience from past few days.You can mail at [protected]@yahoo.com.please help us at earliest.Thank you.

Dear sir,
i submitted my hp laptop last month at your hp service centre (trade and technology) located at Dibrugarh, state Assam. they have changed the motherboard 2-3 times according to your service providers and still i didn't get my laptop. now its more then 1 month. i am getting frustated of service which is provided by your local servce centre. i request you to take necessary action against them. thanking you.
dr. sachin ratan gedam
mobile no. [protected]

Dear Sir,
My HP pavilion laptop DV4-1502TU happened to broke down last month while preparing a presentation, following which I submitted my Laptop at the shop from which I bought the system. They sent the laptop to the nearest HP service centre located in Dibrugarh district of Assam for the problem detection. After repeated correspondence, they, after around a week, told me that the motherboard has gone out of order. They told me that they will replace the motherboard and check whether it will function once again as it was before, but, to my surprise, so far one month has passed and three motherboards has been changed and still now the problem has remained the same. After repeated correspondence no proper response has been received from the personnels at the service centre and they are delaying the process to my total agony and frustration. My experience so far with the HP service centre has been of total frustration. They are of no good, if you ask for my opinion. I would suggest the prospective buyers to confirm the service support before buying a laptop from HP. God knows, whether anybody will listen to my woes or not, but anybody who would search or google for any information regarding HP should have a prior information, what they are going to face after they buy HP products. I am not at all satisfied with the service I received from the HP service centre. Concerned authorities should look into the matter so that aggrieved customers like me don't have to suffer in the future.
Thanking you,
Dr.Sachin Ratan Gedam
Ph. [protected]

I had purchased an HP Pavilion DV6 3049TX laptop on 10th October 2010. After a few months it started over-heating and the optical drive refused to read most of the DVD/CD that other computers were able to read (similar compatibility/configuration) So I took it to Intravo hp service centre in sector 14 gurgaon on 25th May 2011 (Still under warranty period). I was told that it would be fixed by tomorrow. I called the center at 2pm on 26th may and they said it'll be fixed by evening an that they'll call me when it's done. I called them at 6 since I did not get any call from them. They said it's still under diagnosis and they'll call back in an hour. I still did not receive any call from them. I called them up again at around 7 and they said said it was still under diagnosis and that they would call me when its done.Then they said that the service center closes at 7pm so you can only take it tomorrow.

They spent more than 5hours on the "Diagnosis" and still couldn't get it fixed? The time taken is not a problem but they should have themselves told me earlier only that It'll take one more day and not make suck excuses. I don't think I'll ever buy an HP product after such an experience.
My Case number is : 18050

I purchased a HP Deskjet 1000 on 19 March, 2011 and when i opened the package I could not find the cartridge inside. My retailer Solitaire Solutions Add: Shop no4, Bldg C- 35 Sector 11 Mira Road Station. Contact Number [protected], [protected] VAT TIN [protected]V who gave me a billing invoice of Balaji Info System 7 Amar Apts, Charatsingh Colony Andheri. Invoice No: 444 made me fill a short shipment Hardware Claim Form.

Product No: CH340D J11oa
Serial No: CNoB62N01Q
Quantity: 1
Missing Product: HP Ink Cartridge 802
After 45 days of follow up nothing fruitful has come out of it. I was told that online form has been filled and there is no response from HP. I was told that I have to face the loss and item will not be replaced. I had to go thru a lot of frustration and argument with no result. And my entire follow up has just bought me frustration. I have not received the cartridge or a proper answer. Does a missing shipment request take this long. I request you to please resolve this and provide me with a solution. My Email ID is [protected]@yahoo.co.in. I Trust in HP but incident like this has left me just frustrated. Thank You. Awaiting your response.

Dear sir/madam,

We would to inform you that my HP DESKJET F4488 PRINTER is not working. Due to power supply problem(power adopter). So we are requesting solve this problem as soon as possioble.

Thanking You,

Best Regards,

SAVITA ENTERPRISES

I have purchased HP mini 110-1105VU laptop
Serial no CNU9436698
Date of Purchase: 21-Sep-2010

On 10-May-2011 the laptop stops working. Being an IES Officer i don't have much time for visiting service center. I have sent my driver to Intarvo, HP Authorized service Centre, A-200, Okhla Industrial Area, Phase -I, New Delhi - 110020, Ph [protected]

They have open the HDD and sent to me for Backup and it was damaged and i have lost all data.

After that when my driver again visited Service Center they said that this laptop is out of warranty and we need distributor invoice for checking.

I have contacted HP customer care Helpline and they are unable to understand the problem. They said that please call us from service center.

I personally visit service center on 20 May 2011 and contacted customer care again. After talking with service engineer they said you have to wait up to the date of receiving of the Distributor Invoice received by service center.

I have given my laptop to the service center on 12-May-2011 and till today 25-May-2011 have not received the repaired one even service center tell me please collect the defective one.

Yes, i may complaint to consumer forum but it will take my time and money. The cost of the laptop was Rs.18,000/-.

I have been cheated.

My requests to all citizen of India please don’t buy HP Laptop.
There are so many other company available in India.

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Dear Sir/Madam

My name is Konsam Dinachandra Singh a student of Internationa Institute for Population Sciences, Mumbai. I have purchased HP G42 notebook pc (red) on 8th april 2011 from an authorised dealer in New Delhi, at present I live in Mumbai. Now I got some problems with my notebook for which I have talked to HP customer care executive ( case id-[protected]) and SIMTECH COMPUTRONICS [protected] Deepali, for the said problem. Now I have received DOA letter from HP for the complete replacement of the laptop.

And I visited one of HP authorised dealer ie CROMA in Central one, Navi Mumbai, Vashi for the replacement related issue as suggested by HP customer care executive on Saturday, but after visiting to the store they refused to replace it. After that I again contact with the Customer care again and they ask me to go to Simtech computer at Dadar, Appple Plasa. unfortunately they donot give me the reference no of the talk. I went there in Dadar also but no positive result. Now I do not know what to do, so, kindly tell me what I have to do and from where I can replace my laptop in Mumbai.

Please consider my issue and give me a suggestion as soon as possible.


Your sincerely,

K. D. Singh

I am puneet kaur bought a hp mini laptop on 20-Aug-2010.

On the time of buying Hp Offered a "RAKSHABANDHAN OFFER" i.e. a gift voucher from SATYA PAUL worth rupees 7,000. Its around 9 months we did not get any thing from Hp. I mailed thrice but get any response from HP.

My unique redemption code was 2019192.

Dear Sir,
I have purchased HP Officejet wireless printer from M/S Shri Chand Computers Pvt. ltd. Janak Puri New Delhi 110058 vide Invoice no. SCC/010/011/0052079 dt. 09.01.11 with Printer serial no.
TH07E1301F,Since the day of purchase i am not able to configure the wireless printer with my wireless laptop of HP ie model ProBook 6450B,
I have contacted local Bathinda dealer for solution but did not get any solution than i have register online complaint and they in turn not able to solve my problem. I am very much harrased by the attitude of HP company. Hope you able vto extend some help.

Regards
Narender kirar
Ph. [protected]

I had bought a printer from AGARWAL COMPUTER having its office at U G -9, Urmila Tower, Bank More, Dhanbad, Jharkhand on 05.05.2011. This aforesid printer was sold to me in the name of Jawed Khan. The retailer namely agarwal computer sold the aforesaidf printer to me under the inducement and false assurances that this printer is teh ebst printer in its category and it shall print 5000 (five thousand) pages but the printer stopped printing pages when it reached 400 pages. when i made complaints to the retailer, he did not paid any heed and attention to my greivences. I hace been approaching him time and again to redress my complaint since last 3 days but in vain. Therefore being a consumer, I request you to take immediate action against he retailer and the comnpany HP(Hewlett-Packard ) India and also against the retailer in ordeer to save the Jago Grahak Jago campaign as well as to protect my consumer right.

Thanking you,
Yours sioncerely,
JAWED KHAN
212 A, Shanti Bhawan,
Bank More
Dhanbad,
Jharkhand.
Mobile-[protected]
email- [protected]@yahoo.co.in

We had purchased the below mentioned cartridges from Parmeshwar Stationers
Shop No 1, Father Chawl, Near Solitaire Park, Next to RBI Quarters, A G Link Road
Andheri East, Mumbai-400093, on 18th March 2011.
1. HP Toner Cartridge no- CB436A
2. HP Toner Cartridge no- Q2612A
3. HP Toner Cartridge no-Q5949A
However, HP Toner Cartridge no-Q5949A is defective.
The printouts are extremely light. We have checked our printer and it is absolutely fine. We have already complained to the shop owner but he is notw illing to provide a replacement. We have aslo asked him to take back the remaining cartridges as we doubt their quality but he is not willing to take it back.
The box containing the cartridge has the following serial nos on it.
• Sticker of Compuage, serial no-0610001
• Hp serial no-HP LaserJet 1160/1320/3390/3392
• Bar code no-9152A003
My email id is [protected]@hmf-india.com

Sir,
I manoj kumar sharma purchased a Compaq 610 having s/no.CNU00801j3 and Product No. WP374PA#ACJ on 12 Aug’2010 from Pioneer Infotech 304,Jagat Trade Center Fraser Road,Patna-1.and I face a critical problem in notebook and firstly I contacted with the Retailler about such problem and on his advice I contacted with HP Customer care I try so many time on tollfree Contact but at last I fail to contact with them due to my job...