[Resolved]  HSBC — HSBC and TATA AIG Tie Up

Hi

I had opened a credit card account with HSBC on 16/07/2005.
The details are:
Name: Chitta Ranjan Dash
Card No :[protected]

After a few days I got a call from HSBC regarding the new tieup with TATA AIG insurance and its benifit.I denied to go for any policies but after repeated requests from the person I asked him to send the policy document so that I can have a look at it and then decide whether to go for it or not.
Till date I niether have recieved any document nor have signed any acceptance letter/agreement.
NO TRANSACTIONS HAVE BEEN DONE ON MY CREDIT CARD TILL DATE.
The most surprising thing is that they have sent me a bill amount of 12000 and it went on multiplying with interest charges.
After making repeated calls to to AIG and HSBC offices and getting thousand request numbers the issue still remains open. They are telling that the details have gone to collection department, Mumbai.

Finally I had faxed my concern : Fax[protected] in April 2006 addressing to to Mr Nevil

This is a fraud case and is very much regretfull act from a bank like HSBC.
This is the scenario with many of my fellow mates wherin they are recieving credit cards without even sighning on any agreement. This shows that all kind of fradulent activities are performed by either the third party agents or the bank is involved in this.
Unless the contents of a document is agreed upon or accepted by the customer, how can it be processed further and the acceptance is taken for granted.
This clearly states that HSBC has no strong policies and it clearly violates the basic ethics that an organisation should abide by.

THIS SCENARIO HAS PUT ME IN A DIFFICULT SITUATION WHERIN I AM BARRED TO TAKE ANY LOANS FROM ANY BANK.
Please close this issue ASAP or else this will be reported to the leading news papers, press and to higher management of HSBC.

ONE THING IS FOR SURE: HSBC CREDIT CARDS ARE A THREAT AND THIS HAS TO BE CIRCULATED TO THE PUBLIC.

Hi

Name : Nitin Amin

Card No. [protected]

It all started on Nov 2006, I received a call from HSBC. Telling me about their tie-up with TATA AIG insurance and redirected me to Tata Aig Representative he told me about the policy I heard about that and told him to send a broacher of the policy so I could go through and then decide if I want or not. But I was surprised to find that my HSBC Credit Card was debited with the TATA Aig Policy With out my consent.

I made numerous calls to TATA AIG and HSBC regarding the same but to no avail they are saying we will look over it. But till date, there is no response; instead they keep on calling for payment and harassing me.

SUB: Please close this issue ASAP

HSBC CRADIT CARD DEPARTMENT AND TATA AIG INSURENSE DEPARTMENT
Hi
I made calls to TATA AIG and HSBC. They are saying we will look over it. But till date, there is no response; instead they are keeping on calling to pay the amount.

If I call TATA AIG they are asking to contact HSBC vise versa.

Till date I neither have received any document nor have signed any acceptance letter/agreement.
NO TRANSACTIONS HAVE BEEN DONE ON MY CREDIT CARD TILL DATE.
The most surprising thing is that they have sent me a bill amount of 9000 ON 10TH AUGUST and it went on multiplying with interest charges after many more given request.
After making repeated calls to to AIG and HSBC offices and getting thousand request numbers the issue still remains open. They are telling that the details have gone to collection department;

This is a fraud case and is very much regretful act from a bank like HSBC.
This clearly states that HSBC has no strong policies and it clearly violates the basic ethics that an organization should abide by.

Please close this issue ASAP or else this will be reported to the leading news papers, press and to higher management of HSBC.

ONE THING IS FOR SURE: HSBC CREDIT CARDS ARE A THREAT AND THIS HAS TO BE CIRCULATED TO THE PUBLIC.

I am planning to log complaint to RBI and other source So these people does not about the money value. Please need your voluble information However till date I have not received any details of my insurance policy. I have called up HSBC several times and the response I got is that "You will get a call back from the concern department". I called up HSBC again for the same and they have advised to call TATA AIG for the same. Is this is your system can you PLZ suggest me????


I had no information from TATA AIG as well as HSBC in this regrad. No, Calls were made to confirm the policy . No policy documents . Also, the HSBc has no idea where the money went. After having taked such a long time i could expect the commitment from HSBC stating to call up TATA AIG and putting all the blame on TATA AIG. They just gave me a compliant no . and they will expect a answer only after 4 days . THIS IS A SERIOUS OFFENCE FROM TATA AIG AS WELL AS HSBC For FLOATING MY CREDIT CARD TO A 3RD PARTY AND TATA AIG NOT INFOMING ME ABOUT THE POLICY AND TAKING MONEY FROM MY CREDIT CARD WITH NO ONE'S CONCERN. The story goes back and i call up AIG they open up AND CHECK AND CONGRATULATE ME FOR HAVING A NEW POLICY WHICH I HAVE NEVER KNOWN. AND THE CUSTOMER CARE WAS TELLING THAT HE WAS FROM A DIFFERENT DEPARTMENT AND HE WOULD NOT HELP . bUT HE GAVE A TWO NUMBERS WHICH I WOULD NOT EVEN KNOW :. aND I HOPE MY PHONE MENORY IS GOING FULL FOR HAVING THEM ON THE MEMORY . There is no serious action taken as well as nothing to bother HSBC as they are only worried in getting money back from the CUSTOMER. AND ON TOP OF THEY THEY DONT HAVE ANY CURTOSIY IN CALLING BACK THE CUSTOMER AND SPEAKING RUDLY AS IT IS ENTIRELY THEIR MISTAKE . I DONT UNDERSTAND THIS FINANCIAL TIE UP BETWEEN BOTH THE COMPANY TO CHEAT PEOPLE AND FRUSTATE THEM FOR HAING THEIR CREDIT CARD. AND I ADVICE HSBC TO HAVE A TIE UP WITH CELL PHONE COMPANY SO THAT THEY CAN PLAY THEIR CHEAP TRICS MORE . FOR MORE I have RECORDED ALL THE CONVESATIONS WITH THE CUSTOMER CARE NAD THIS IS A legal NOTICE THAT I AM NOT AFRAID TO TAKE THE ISSUE LEAGALLY . I AM ALREADY IN THE PROCESS OF THAT ONLY .

FINALY I DESIDED NOT CALL FOR YOUR SYSTEM AND NOT WILL BE PAY ONE PAISA FOR THIS FROUD

YOU WILL INFORM ME WHEN ISSUE IS CLOSE
THANKS

These do the some to all its customers. I was also promised by the agent that the card issued will be life time free. However after 1 yr they charged annual fee of Rs 2000. I had to call them up and reverse the charges. Again this year, they charged Rs 2000, but reversed it at the same time, but added another Rs 1000 and taxes in the bill. I had to again call them up and reverse it this time, that too after 2 or 3 long calls, where they force us to listen their advertisement at our expense. Their customer care calls are not free!!! HSBC is fraud!!!

Toms, Kerala

Same case happened with me.

will appreciate if any valued suggestion is there.

So that the people like us can revive from such fraud cases.

Yes i agree and facing similar problem from HSBC. it is very disgussting and sould raise a voice against HSBC fraud.This is very painful for me to become a HSBC customer, I got a credit card in my previous company from HSBC credit card champagne scheme. At offer they said there is no annual charges, I never used this card for any transaction and there is no overdue amount to bank. Bank put some annual charges at the year end itself which they reversed also himself later ownself. I requested to bank to close my account as this card was not being used for me from a long time, There is no payment due from my side and everything is clear. After this HSBC put as a defaulter status in CIBIL report which looses my credit history this is very ridicules and don’t except this kind of behavior from a MNC bank.