SUB: Please close this issue ASAP
HSBC CRADIT CARD DEPARTMENT AND TATA AIG INSURENSE DEPARTMENT
I made calls to TATA AIG and HSBC. They are saying we will look over it. But till date, there is no response; instead they are keeping on calling to pay the amount.
If I call TATA AIG they are asking to contact HSBC vise versa.
Till date I neither have received any document nor have signed any acceptance letter/agreement.
NO TRANSACTIONS HAVE BEEN DONE ON MY CREDIT CARD TILL DATE.
The most surprising thing is that they have sent me a bill amount of 9000 ON 10TH AUGUST and it went on multiplying with interest charges after many more given request.
After making repeated calls to to AIG and HSBC offices and getting thousand request numbers the issue still remains open. They are telling that the details have gone to collection department;
This is a fraud case and is very much regretful act from a bank like HSBC.
This clearly states that HSBC has no strong policies and it clearly violates the basic ethics that an organization should abide by.
Please close this issue ASAP or else this will be reported to the leading news papers, press and to higher management of HSBC.
ONE THING IS FOR SURE: HSBC CREDIT CARDS ARE A THREAT AND THIS HAS TO BE CIRCULATED TO THE PUBLIC.
I am planning to log complaint to RBI and other source So these people does not about the money value. Please need your voluble information However till date I have not received any details of my insurance policy. I have called up HSBC several times and the response I got is that "You will get a call back from the concern department". I called up HSBC again for the same and they have advised to call TATA AIG for the same. Is this is your system can you PLZ suggest me????
I had no information from TATA AIG as well as HSBC in this regrad. No, Calls were made to confirm the policy . No policy documents . Also, the HSBc has no idea where the money went. After having taked such a long time i could expect the commitment from HSBC stating to call up TATA AIG and putting all the blame on TATA AIG. They just gave me a compliant no . and they will expect a answer only after 4 days . THIS IS A SERIOUS OFFENCE FROM TATA AIG AS WELL AS HSBC For FLOATING MY CREDIT CARD TO A 3RD PARTY AND TATA AIG NOT INFOMING ME ABOUT THE POLICY AND TAKING MONEY FROM MY CREDIT CARD WITH NO ONE'S CONCERN. The story goes back and i call up AIG they open up AND CHECK AND CONGRATULATE ME FOR HAVING A NEW POLICY WHICH I HAVE NEVER KNOWN. AND THE CUSTOMER CARE WAS TELLING THAT HE WAS FROM A DIFFERENT DEPARTMENT AND HE WOULD NOT HELP . bUT HE GAVE A TWO NUMBERS WHICH I WOULD NOT EVEN KNOW :. aND I HOPE MY PHONE MENORY IS GOING FULL FOR HAVING THEM ON THE MEMORY . There is no serious action taken as well as nothing to bother HSBC as they are only worried in getting money back from the CUSTOMER. AND ON TOP OF THEY THEY DONT HAVE ANY CURTOSIY IN CALLING BACK THE CUSTOMER AND SPEAKING RUDLY AS IT IS ENTIRELY THEIR MISTAKE . I DONT UNDERSTAND THIS FINANCIAL TIE UP BETWEEN BOTH THE COMPANY TO CHEAT PEOPLE AND FRUSTATE THEM FOR HAING THEIR CREDIT CARD. AND I ADVICE HSBC TO HAVE A TIE UP WITH CELL PHONE COMPANY SO THAT THEY CAN PLAY THEIR CHEAP TRICS MORE . FOR MORE I have RECORDED ALL THE CONVESATIONS WITH THE CUSTOMER CARE NAD THIS IS A legal NOTICE THAT I AM NOT AFRAID TO TAKE THE ISSUE LEAGALLY . I AM ALREADY IN THE PROCESS OF THAT ONLY .
FINALY I DESIDED NOT CALL FOR YOUR SYSTEM AND NOT WILL BE PAY ONE PAISA FOR THIS FROUD
YOU WILL INFORM ME WHEN ISSUE IS CLOSE