Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Dear sir,

I am credit card holder of your esteem bank A/c [protected] .
I have always paid my credit card dues on time, however due to some medical problem in the month of August I was hospitalised . Due to this I could not make the payment as I was in chennai and not in my hometown Kolkata.
Your bank sent a collection agent to my house for the collection of the due payment in my absence, he misbehaved with...

Letter on behalf of my son Mr. Hitarth Desai, A/C NO.[protected]
Dear Sirs,
Atten: - Chief executive officer.
I have deposited following two salary cheques (local),
1. Cheque no -.442367 drawn on Standard Charter bank dated 4/09/08 for Rs. 9000/-
2. Cheque no -.477233 drawn on Standard Charter bank dated 11/09/08 for Rs. 9000/-
When I checked balance I observed Rs. 9000/- pertaining srl. No....

My complaint No. is [protected]

I am having a serious concern regarding the money transfer from my a/c to FD a/c.
I am holding a Salary A/c in your HSBC Bank, Thane Branch.

Yesterday i.e. on 11th May 2008, i have checked my balance at Thane ATM (A762 - at Ram Maruti Road) at 20.59 and it was Rs.84, 418.68/- I am having customer advice also for checked the balance. Immediately i have taken my card out without...

Dear Sir..

I have apllied HSBC Credit card before 25 days. kindly tell me status of my credit card asap..


Regards
Hitesh Kumar...

Please do let me know the development.

Regards,
Arup.

Arup Mukherjee <[protected]@yahoo.com> wrote:
Date: Tue, 16 Sep 2008 22:54:02 -0700 (PDT)
From: Arup Mukherjee <[protected]@yahoo.com>
Subject: Fwd: Re: Overdue HSBC Loan A/C[protected]
To: [protected]@hsbc.co.in
CC: [protected]@hsbc.co.in

FYI

Arup Mukherjee <[protected]@yahoo.com>...

Ref:HSBC/CC/070814-I 14th Aug 2007


The Manager
Centralised Complaints Team
HSBC, P.O. Box No: 5080
Chennai - 600 028


Dear Madam / Sir,

I am holding a Credit Card with No. [protected] since July 2006.

I have availed a balance transfer for an amount of INR 8000/- vide Cheque No. 258550 dated 28th November 2006 for my ICICI card No....

Dear Sir,

Please be informed that once again HSBC cannot follow simple directions.
At previously stated I closed all accounts including my HSBC VISA credit card in March.
In May of this year I paid off all remaining balance in the VISA, with an accompanying letter to confirm closure of the VISA account.
I have now received a letter from HSBC collection center stating my VISA account has an outstanding...

Dear Sir

I m a gold CC holder of your esteemed bank.

I initally did not wanted the card and i was forced to by your sales people.
I would like to complaint about the same as I got a statement saying that i have outstanding of Rs.10000 approx.I have paid my all the outstandings one year before as per my knowledge.

I would request you to investigate and let me know the amount that of charges...

Dear Sir, Inspite of several reminders to HSBC regarding refund of excess amount paid, HSBC is still sending only bills for more amounts to pay. The last letter which I hv sent to HSBC is as per below:-
Final Reminder through Regd.A/D
From,
Sanjay Nanu Valiya,
8/11, Arvind Nagar Co-op Hsg.Socty. Ltd,
Bank of Baroda, Kurla - Kalina Road,
Santacruz (E), Mumbai – 29

...

Dear All,

I have been a customer of HSBC Credit card which was issued to me a year back. Since then there is no correspondence from them. Since then I have also opted not to use it as it seemed to be some fault on the company's side.

It was two days back when all of a sudden there was call from Mr. Dipak More, Executive HSBC, Baroda that I need to pay a minimum amount of Rs. 500/- to keep my account active....

[protected], krishna pandey...

I was having a credit card for last two years of HSBC bank.Now it has expired(infact I have never used that)and now I don't want any credit card or I don't want a renewed card.But still HSBC Bank is sending me SMS and telebanking service has called me for personal loan against my expired HSBC credit card.Please look into the matter.

Infact this month I came to know in my office that some courier boy has bought a renewed...

IF WE DO BALANCE TRANFER THROGH HSBC CREDIT CARD AND EVEN IF PAY THE PROCESSING FEE, INTREST RATE PER MONTH. THEN IF WE CANT USE THIS CREDIT CARD FURTHER TRANSACTION IN ANY WHERE WHATEVER OUR CREDIT LIMIT.IF WE USE WE HAVE TO GIVE 3.1% PER MONTH FINE, FINCE CHARGE ALONG WITH THE BALANCE TRANFER AMOUNT PENDING.THEN WHAT IS THE MEANING OF BALANCE TRANFER AND WHY WE PAY PROCESSING FEE AND INTREST FOR THAT.BUT WHERE AS IN OTHER CREDICARD LIKE...

NRI customer with HSBC, Chennai, India

I had sent mail through internet banking on 19 August 2008 to close my FCNR deposits upon maturity (21 August) and transfer the proceeds to my bank account in USA.

I received the appended response from one of HSBC customer service staff Ms.Nandhini.

We have already transferred 4 deposits from HSBC during 2008 and many others from ICICI.

To...

I received credit card from HSBC Bank because ther executive said it is lifetime free but now they are charging for it and sending message to pay it.What does it mean? Why do there executive give wrong information to give credit card to customer? They also don't send any statement and also not response on any complain properly.I don't know what type of people are working in their customer care to provide
no service...

I am Rajeev Kumar using hsbc credit card since last 6-8 months. I used the card and cleared all the debts last month. I have prrof of the same as I have done it online. The main problem is that even after using the card properly and paying all the debts on time my card has been cancelled by the bank. And to my ashtonishment customer care has no clue why has it been done and also collection department says that they also dont know anything...

Dear Sir,

i, niraj kumar jethawa, am credit card holder o[censored]r bank card no [protected] since october, 2007, but sorry to inform you that since last 2 month i m not able to receive credit card statement in time and last time on this basis you have waived my late fees and other charges and committed that in future customer will receive the card statement in time. Again sorry to inform you that this time again i was not...

Sir,
my BARCLAYS CC NO: [protected], since January 2008 iam not at all receiving the statements which is ILLEGAL, i informed to CUSTOMER CARE more than 100 times but no use, my payments as on 20/08/2008 are as follows:Rs.5270+3442+580+400+1280+870+1820+940=14, 602/- so please send all the transactions i have made till today on a single statement, and also tell me what is the pending due, JUST BY SEEING SMS IAM PAYING THE...

Sir
I am Rajesh Patel Card Holder(Card Number-[protected]) from New delhi has complained about statement, i got your letter in which you have mention for payment of Rs 1291.37, i have already pay it by cheque on dated
19.08.08, i got phone call to your company for payment of
Rs 23900, which is my balace telling by on phone call .
please request you send me detail about my transiction
(Statement)...

This is one of many I receive, , What is this Garbage!

HSBC
HSBC BANK PLC
8 CANADA SQUARE
LONDON E145HQ
UNITED KINGDOM
Tel +[protected]

Re:Your Contract Fund



Dear Sir,





I am Brook Morsley, the manager foreign operation remittance department of HSBC Bank London Uk. This is to bring to your notice...