Hongkong & Shanghai Banking Corporation [HSBC] Complaints & Reviews

Hi

Hope you are doing good.

I am a credit holder of HSBC Bank. I had a good credit card history

Unfortunately my card got lost/stolen.When I realised it I immediately blocked the Card. Now when I logged in online, I could view there was some transaction over it, at once I called up them and asked them to raise a dispute over it. But due to their ambiguous and incordial handling of this issue,...

HSBC Credit Card No [protected] was cleared of all outstandings and cancelled in Oct' 08, on receipt of a statement of accounts in Feb' 09, which was only charging for the renewal fees, HSBC call center was contacted on 22/2/09, the person manning the call center once again confirmed the cancellation and asked me to ignore the statement of account.

Inspite of this I continue to get monthly bills and for the...

REMINDER 1

Dear Sir/Mam,

My self Sanjay Kr Dhyani has used the credit card no [protected] for approx 2 years, I had settel the a/c on said amt by call center and after few months i got a call from the colection department and they collected another approx Rs 300/- from my Delhi place around a year back and got the recipt for the same and also i have submitted my 4 peice broken card at drop box of Jaipur...

Dear Sir,

I wish to inform you three years back I was using HSBC credit card and when I applied for this card I was told this card is free of cost and there is no annual charges. But after completion of one year when I got statement there was annual fee charges in the statement. I called up HSBC and asked about the charges then they said this card was free only for first year, now you have to pay annual charges, then I said...

DEAR SIR
I WAS HAVING CREDIT CARD NO [protected]
IN THE YEAR 2006 I USED IT IN A PETROL PUMP FOR RS 1000/-
IN JAN I REQUESTED FOR THE CANCILATION OF CARD
IT EXPIRED IN FEB '2007
I MADE THE PAYMENT OF MY DUES
AFTER FEW MONTHS I RECEIVED STATEMENT SHOWING DUES OF 2500/-+
THEY IMPOSED RENEWAL CHARGES
EVERY MONTH LATE FEE
I WROTE LETTERS FOR STATEMENT SHOWING DEBIT/CRDIT,...

Hello



It is very regretful to mention that inspite of repeated reminders and personal visit to your Ahmededabad office, I am unable to get a service from your end.



Reference: Credit Card no: [protected]



Name: Akshay Dave



Few years back say in year 2002 I had settled my credit card outstanding laon and till...

Hi Team,

I am the customer of the HSBC bank and I have PowerVantage Account which I have created in promotional offer for life time 0 balances validate. Offer for our company employee only. Our company name is xxxxx ltd located at Gandhinager xxxx. This office came before 4 year. When see the my bank mini statement for the HSBC ATM that time I shocked so see the charged 842.70 in 29oct2009 and 842.70 in 28Jan2009 for per quarter...

I had taken a loan from HSBC in 2006 and subsequently I was offered a top up loan provided I agree to reschedule the current loan to the original tenor. On agreement I was given the new loan but the old EMI was not charged to the proper account due to a mix up by the bank itself. Though I kept them informed and was following up with the bank it put my name into CIBIL and now they say that I must pay them the complete amount. Since it is the...

I have a HSBC credit card no [protected]
I dropped HDFC cheque 798463 on 5th march. But on 12 march I received a call from ur executive that HSBC haven't get my cheque. He requested me that my excecutive will come on 13th March and will collect cheque but when on 13th March that means today when I called ur executive again he told me ...sorry today our executive is unavailabe so tomorrow he will come and collect cheque.br...

I was working in Quinnox Consultancy Services, Pune. HSBC Software Development Pvt. Ltd. outsources its Testing job to Quinnox. Since, HSBC is Quinox's client, we were offered a Credit card from HSBC with NO CHARGES whatsoever due to "special tie up" between Quinnox and HSBC Bank, India. I had taken a Credit card for self, also, an add on card was provided "free of charge". I was told that after one year you will...

Hi,

My card was used by some unknown person, this information has brought to my notice by HSBC bank itself by phone call. I asked them to block the card and trace the person. They confirmed me that I will not be charged and they do the enquiry. I have provided the full information for enquiry. I had so many fights with the HSBC team. Now i am getting bill with late payment and interest every month. I am not getting any concerned...

Dear Sir,

KIND ATTN : Manager, Credit card Services

On 8th March 2009 I purchased merchandise for Rs.6460 in Comfy, an Addidas Exclusive show room at T.T.K.Road, Chennai-18. I gave my HSBC Platinum card No. [protected] to the store Manager for payment. He returned back the card to me stating that the card is blocked, much to my embaresment.

I absolutly have No dues as per my statement...

Unauthorised transactions made using debit card for the HSBC account for INR 49167.50. I was a victim of incident of theft while travelling in train from Delhi to Pune by Goa Express (2780). Two unkown co poisoned me and took away all my valuables including the HSBC NRI Debit Card at 9pm 23rd Sept 07 near Agra Station. I was unconcious for about 20 hours and I lodged the F.I.R for the theft on 24.09.07. I informed HSBC about the stolen card...

Dear Sir/Madam,

I have been getting HSBC credit card company's letter to pay Rs.100, which I have not used. In December, I believe this was sorted out through email with their company representative. I have a copy of these emails. Now since the 20 days I have 2 physical letter asking me to pay due. I have not used their card for more than 2 months now. Please let me know the next process.

Thanks,
Arun...

This is regarding the problem which occurred recently in my credit card account ************5299. The problem is as follows.
1. I applied for a loan on phone (emi conversion) for a transaction of Rs.95000/- thru internet banking on HSBC website.
2. I called phone banking to confirm the same and during the same course of time I was told that I had to make a payment of Rs.22192 towards advance interest for 24 months to get the...

Dear Sir/Madam,

I am holding HSBC credit card from last 2 years, now it has expired on February 2009. From last 4 months I have been trying to contact bank to settle my account balance. But whenever I tried to contact the bank I got the reply that you need to speak to customer care. From the customer care I got several telephone numbers of debt settlement department, one of them is[protected] where nobody replies. Now since...

1. I was a Premier account for last 9 months but never received month end bank statements,
After inquiry bank staff said statements are directed through courier service, The courier service has not
not come to the appartment nor has left any intimation note of his visit.
2. I had applied for a debit card renewal due to expire, and now it is about a month, I have still not received,
I have visited the bank...

Reasons why you should avoid opening account with HSBC NRI services:

1) The sales agent who would pursue you to open premier account with 10 lakhs Rupess, this is absolutely wrong fact given by the sales agents appointed by HSBC NRI services. You will realise the actual amount is 25 lakhs for premier account . So don;t ever get in trap of sales agents who are there to somehow get business by manipulation. They would lie to...

Respected Sir,

Myself, Mr. Sanjay Mahadev Surve, My HSBC credit card no. [protected]. I dont want to continue with the Family Secure Personal Injury Plan with TATA AIG. Gen. Insurance.

My complaint No is 716874 with HSBC regarding not to cut the premium from the card. After that also they are cutting the premium from the same.

Kindly look into the matter and do the needful.
br...

Hi,

I took Personal loan of 60K in jull 2006. I have paid all the EMI of the loan through ECS
Except one which is through check.
Now i come to know that they have marked me as BIG TIME DEFAULTER. in cibil report.
I contacted bank. as per their record I have not paid 5 EMI's and paid after 5 months. But my bank statement shows debit of all emi's on Monthly basis.
The told that Due amount...