[Resolved] SBI Credit card customer service — SBI CUSTOMER SERVICE | |
Dear SBI Customer, We kindly request to post your complaints to our automatic customer service email in detail and with your specific details to conform you are the card holder are as follows.Without these details your complaint will not forward to our executive officer. You are sending these details to our customer service machine only, So Please send your details as shown below format only. 1, First Name & Last Name (on your card).(Mandatory) 2, Date of birth.(Mandatory) 3, Bank branch name. 4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory) 5, Issued & Valid throu Date (on your card).(Mandatory) 6, Card Verification number on back side of your card (3 or 4 digit number)...(Mandatory) 7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory). 8, Complain details.(Mandatory). Details of your complaint which is to be forward to our executive officer. We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), Immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern. Thank you, Regards, SBI Credit Card Customer service. NOTE: SEND EMAIL BY CLICKING SEND EMAIL AT TOP OF THIS POST. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 12 Comments | |
Comments
dear sir,
customer service is secondery on icici bank list.employing goons is there primary service given to customer they are playing with security of customers.icici bank MD/ CHAIRMAN is responsible for employing goons in bank.Kindly take stern action against them.Recently goons of icici bank harassed me in haridwar they are not following rbi guide lines not honouring court orders.they have parallel govt in india.kindly see in this matter but not by icici bank by some other agencies.
customer service is secondery on icici bank list.employing goons is there primary service given to customer they are playing with security of customers.icici bank MD/ CHAIRMAN is responsible for employing goons in bank.Kindly take stern action against them.Recently goons of icici bank harassed me in haridwar they are not following rbi guide lines not honouring court orders.they have parallel govt in india.kindly see in this matter but not by icici bank by some other agencies.
The below are the details-
1, First Name & Last Name (on your card)- SHAKUNTALA DEY
2, Date of birth.(Mandatory)01/01/1982
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
VISA [protected]
5, Issued & Valid throu Date (on your card).(Mandatory)
04/08 to 04/12
6, Card Verification number on back side of your card (3 or 4 digit number)...(Mandatory) 492
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory). [protected]@yahoo.co.in
8, Complain details.(Mandatory).
I, shakuntala took ICICI credit card in the year 2008.
ICICI customer care folks called me up and asked for medical insurance premium through ICICI Credit card.
Initially I was ready but on the next day I called up ICICI Customer care folks and requested to cancel the medical insurance premium.
Not only this in order to get rid of this I cancelled my credit card so that if its cancelled medical insurance premium will also get cancelled.
My credit card was cancelled but my medical insurance premium was not cancelled.
After few months they called me up and started asking for the payment that was taken from my credit card for medical insurance premium.
I told ICICI customer care I cant pay since I have already cancelled.
But they insisted me to pay and I asked if I pay whether my credit card will be activated.
They told my credit card will be activated.
I paid the due amount for the year 2008 in the year 2009.
Once payment is done I asked ICICI customer care to renew my credit card.
They told its not possible. After paying the entire due by cash they are still charged money on my cancelled credit card 4477 XXXX XXXX 7009.
And the same they are doing for the year 2009.
I just want to know if my credit card is cancelled, if its deactivated or disabled how could they charge money on my credit card.
I want justice for all those deeds done by ICICI customer care folks.
Today again I received one mail stating that the amount outstanding on your Credit Card 4477XXXXXXXX7009 is Rs. 5445. The details of the amount outstanding on your credit card have been submitted to the Credit Information Bureau of India Ltd (CIBIL) from ICICI Bank
Kindly help me to settle down all these issues. Hope customer satisfaction would be there.
Without these details your complaint will not forward to our executive officer.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response
We solve all type of problem regarding your credit card complaints only(Late fees, fraud activity, miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern.
1, First Name & Last Name (on your card)- SHAKUNTALA DEY
2, Date of birth.(Mandatory)01/01/1982
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
VISA [protected]
5, Issued & Valid throu Date (on your card).(Mandatory)
04/08 to 04/12
6, Card Verification number on back side of your card (3 or 4 digit number)...(Mandatory) 492
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory). [protected]@yahoo.co.in
8, Complain details.(Mandatory).
I, shakuntala took ICICI credit card in the year 2008.
ICICI customer care folks called me up and asked for medical insurance premium through ICICI Credit card.
Initially I was ready but on the next day I called up ICICI Customer care folks and requested to cancel the medical insurance premium.
Not only this in order to get rid of this I cancelled my credit card so that if its cancelled medical insurance premium will also get cancelled.
My credit card was cancelled but my medical insurance premium was not cancelled.
After few months they called me up and started asking for the payment that was taken from my credit card for medical insurance premium.
I told ICICI customer care I cant pay since I have already cancelled.
But they insisted me to pay and I asked if I pay whether my credit card will be activated.
They told my credit card will be activated.
I paid the due amount for the year 2008 in the year 2009.
Once payment is done I asked ICICI customer care to renew my credit card.
They told its not possible. After paying the entire due by cash they are still charged money on my cancelled credit card 4477 XXXX XXXX 7009.
And the same they are doing for the year 2009.
I just want to know if my credit card is cancelled, if its deactivated or disabled how could they charge money on my credit card.
I want justice for all those deeds done by ICICI customer care folks.
Today again I received one mail stating that the amount outstanding on your Credit Card 4477XXXXXXXX7009 is Rs. 5445. The details of the amount outstanding on your credit card have been submitted to the Credit Information Bureau of India Ltd (CIBIL) from ICICI Bank
Kindly help me to settle down all these issues. Hope customer satisfaction would be there.
Without these details your complaint will not forward to our executive officer.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response
We solve all type of problem regarding your credit card complaints only(Late fees, fraud activity, miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern.
ICICI Customer Service — ICICI CREDIT CARD
Dear ICICI Customer,We kindly request to post your complaints to our automatic customer service email(by clicking send email on top of this post) in detail and with your specific details to conform you are the card holder are as follows. Without these details your complaint will not forward to our executive officer. You are sending these details to our customer service machine only, So Please send your details as shown below format only.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number)..(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
Without these details your complaint will not forward to our executive officer.
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern.
Thank you,
Regards,
ICICI Credit Card Customer service
Hi Sir,
I have already contacted your customer care department. As usual, they were of no avail.
I have paid off the dues. I thank you for your response. I would suggest that your bank keep its customers updated on the recent happenings such as Withdrawal of EMI option.
I understand that it is a value-add, but when you advertise your card with this option, I feel that you should inform your customers prior to removing it.
Thanking you
Aswin
I have already contacted your customer care department. As usual, they were of no avail.
I have paid off the dues. I thank you for your response. I would suggest that your bank keep its customers updated on the recent happenings such as Withdrawal of EMI option.
I understand that it is a value-add, but when you advertise your card with this option, I feel that you should inform your customers prior to removing it.
Thanking you
Aswin
Hi,
We wish to inform you that the post you are reading here has not been sent by ICICI Bank. This is a scam called "phishing" wherein certain individuals/entities seek personal information like Internet Banking User id, passwords, credit / debit card numbers, bank account information, or other personal and sensitive information through e-mails. We urge you not to reply to such e-mails.
Please do not share any of your personal information in response to such mails. ICICI Bank will not ask for this information via e-mail or by directing you to a link online. If you have revealed your account details in response to this e-mail or any such, please call and inform our ICICI Bank 24-hour Customer Care immediately and put in a request to block your credit card. Alternatively you can write to [protected]@icicibank.com We reiterate that ICICI Bank acts at all times with in good faith, with diligence and without any intent prejudicial to the interests of its customers.
Regards,
ICICI Customer Service Team.
We wish to inform you that the post you are reading here has not been sent by ICICI Bank. This is a scam called "phishing" wherein certain individuals/entities seek personal information like Internet Banking User id, passwords, credit / debit card numbers, bank account information, or other personal and sensitive information through e-mails. We urge you not to reply to such e-mails.
Please do not share any of your personal information in response to such mails. ICICI Bank will not ask for this information via e-mail or by directing you to a link online. If you have revealed your account details in response to this e-mail or any such, please call and inform our ICICI Bank 24-hour Customer Care immediately and put in a request to block your credit card. Alternatively you can write to [protected]@icicibank.com We reiterate that ICICI Bank acts at all times with in good faith, with diligence and without any intent prejudicial to the interests of its customers.
Regards,
ICICI Customer Service Team.
Dear sir,
I got call from sbi preivilage circle about some offer & gift at last week. At that time i accept offer but then i think this is full chitting with me & they have send Courier on my resi. adress & Now i call back to conact no. says me you accepted this offer & pay to sbi credit card Rs.6000 or minimum Due.
Sir, I request to you please cancle the offer price or suggst me what i do it? Otherwise Terminate my SBI Credit Card
I got call from sbi preivilage circle about some offer & gift at last week. At that time i accept offer but then i think this is full chitting with me & they have send Courier on my resi. adress & Now i call back to conact no. says me you accepted this offer & pay to sbi credit card Rs.6000 or minimum Due.
Sir, I request to you please cancle the offer price or suggst me what i do it? Otherwise Terminate my SBI Credit Card
Dear Sir/Madam
I, Vallabh Patel, am holder of the Dena SBI Credit Card bearing no. [protected], has taken mediclaim facility on this card.
I request you to cancel my mediclaim facility on this card.
Vallabh Patel
Mob No : [protected]
I, Vallabh Patel, am holder of the Dena SBI Credit Card bearing no. [protected], has taken mediclaim facility on this card.
I request you to cancel my mediclaim facility on this card.
Vallabh Patel
Mob No : [protected]
Dear Sir
I had a HSBC credit card number [protected] Mr. Raju jaiswal. I had in the past brought to the kind notice of the HSBC bank credit card customer service and to the Nodal officer about the threats and abuse by hsbc credit card collection agents along with their the higher authority of HSBC bank kolkata from 12/08/2008 till date.
I was bed ridden and was out of kolkata for medical check up in Chennai (29/07/2010 – 21/08/2010).
During this period my wife used to receive threat calls from your bank staffs threatening her to pay the due amounts or face their wrath, they even threatened my father. Due to their threats and abuse my father was ill and embarrassed. They abused me and even threatened whenever they called me while was in Chennai. I called up the customer care and requested them not to cause more harassment to my family and once I would be in kolkata would pay the entire dues. My request fell into deaf ears and they caused me and family more damages. This followed by me going to the police station and registering a criminal case against all those individuals involved.
However I was contacted after 16 months by Mr. Alam claiming to be a HSBC employee phone number[protected] I told him about the entire situations and even agreed if the named individual would surrender to the police then would make the entire payments in cash. But they did not agree to hand over those people to police stating that it is difficult to track those who had worked for HSBC. I took a firm stand and agreed not to make any payments until those employees surrender to the police.
However I was approached by Mr. Alam once agaon on 8/04/2010 and agreed to pay Rs. 6000/- and he assured me once the amount is paid my name would not feature in the CIBL. The promise was not kept ? one of their representative had come to me on 10/04/2010 with a settlement letter .
As I was going through the letter there was a clause on the second last paragraph stating “ the details of your financial status has been sent to CIBL, even you have agreed for a settlement and failing to the pay the settlement would be Null and Void “.
I asked a question to the agent, if my name still features in the CIBL even after settlement then it is of no use for me to agree on the settlement terms and would prefer to continue my case against those culprits? The agent spoke to his superior Mr. Amit mobile number [protected] the gentleman was very rude and misbehaved. He started by addressing me “ Do you know who you are speaking with ? Followed by “do you know how to read and write in English “and went on threatening me. I asked to mind his language to which he retaliate by “ I know how to speak to you B******** and know the way to take out money from you Beggars”.
I even called him and told him that I would come along with the police he said “ No one can even do anything to him and that he was just doing his duties for HSBC bank”.
Can an individual speak in this way working for one of the worlds best bank . Does the bank support and promotes such kinds behavior of an employee with a customer.
I request you once again please help me.
Looking forward for your helping hand
Regards
Raju Jaiswal
[protected]
I had a HSBC credit card number [protected] Mr. Raju jaiswal. I had in the past brought to the kind notice of the HSBC bank credit card customer service and to the Nodal officer about the threats and abuse by hsbc credit card collection agents along with their the higher authority of HSBC bank kolkata from 12/08/2008 till date.
I was bed ridden and was out of kolkata for medical check up in Chennai (29/07/2010 – 21/08/2010).
During this period my wife used to receive threat calls from your bank staffs threatening her to pay the due amounts or face their wrath, they even threatened my father. Due to their threats and abuse my father was ill and embarrassed. They abused me and even threatened whenever they called me while was in Chennai. I called up the customer care and requested them not to cause more harassment to my family and once I would be in kolkata would pay the entire dues. My request fell into deaf ears and they caused me and family more damages. This followed by me going to the police station and registering a criminal case against all those individuals involved.
However I was contacted after 16 months by Mr. Alam claiming to be a HSBC employee phone number[protected] I told him about the entire situations and even agreed if the named individual would surrender to the police then would make the entire payments in cash. But they did not agree to hand over those people to police stating that it is difficult to track those who had worked for HSBC. I took a firm stand and agreed not to make any payments until those employees surrender to the police.
However I was approached by Mr. Alam once agaon on 8/04/2010 and agreed to pay Rs. 6000/- and he assured me once the amount is paid my name would not feature in the CIBL. The promise was not kept ? one of their representative had come to me on 10/04/2010 with a settlement letter .
As I was going through the letter there was a clause on the second last paragraph stating “ the details of your financial status has been sent to CIBL, even you have agreed for a settlement and failing to the pay the settlement would be Null and Void “.
I asked a question to the agent, if my name still features in the CIBL even after settlement then it is of no use for me to agree on the settlement terms and would prefer to continue my case against those culprits? The agent spoke to his superior Mr. Amit mobile number [protected] the gentleman was very rude and misbehaved. He started by addressing me “ Do you know who you are speaking with ? Followed by “do you know how to read and write in English “and went on threatening me. I asked to mind his language to which he retaliate by “ I know how to speak to you B******** and know the way to take out money from you Beggars”.
I even called him and told him that I would come along with the police he said “ No one can even do anything to him and that he was just doing his duties for HSBC bank”.
Can an individual speak in this way working for one of the worlds best bank . Does the bank support and promotes such kinds behavior of an employee with a customer.
I request you once again please help me.
Looking forward for your helping hand
Regards
Raju Jaiswal
[protected]
dear sir,
iam the card numbered-[protected].i has booked the flight ticket on 18.06.10 with yatra.com, after that i cancel the ticket on 24.06.10, but the cancellation amount was not credited back to my account, for that i was make a call to yatra customercare and he replies the cancellation amount is already credited to your account you please check with sbi customercare.so please check the status of my refund amt and reply back to to my mail [protected]@yahoo.co.in.
thanks with regards,
padmanaban T
[protected]
iam the card numbered-[protected].i has booked the flight ticket on 18.06.10 with yatra.com, after that i cancel the ticket on 24.06.10, but the cancellation amount was not credited back to my account, for that i was make a call to yatra customercare and he replies the cancellation amount is already credited to your account you please check with sbi customercare.so please check the status of my refund amt and reply back to to my mail [protected]@yahoo.co.in.
thanks with regards,
padmanaban T
[protected]
My Name is m.jyothi, in Hyderabad, I don't have Credit card. I wants Sbi Credit Card So Please give me Hyderabad custmor care Phone No. I contact Them Pl help me.My Mail id jyothi.[protected]@gmail.com Mobile No [protected]
hi sir, this is ramdas from vizag..i had a FD in SBI(visakapatnam) andhra pradesh branch area-Industrial estate..
i accepted a credit card supporting with my FD. my
CUSTOMER NAME ---- RAMDAS KAPILA
CREDIT CARD NO --- [protected].
ACCOUNT NO ---- [protected]
TILL NOW I DIDNT USE MY CARD..BUT ME GETTING MESSAGES TO CLEAR MY DUES..RIGHT NOW I AM OUT OF CITY..SO I REQUEST YOU TO CALL ME AT EARLY BEST.TO KNOW WHAT THE MATTER IS...
CONTACT NO- [protected]
MAIL ID- [protected]@GMAIL.COM
WITH REGARDS,
RAMDA.K
[protected]
i accepted a credit card supporting with my FD. my
CUSTOMER NAME ---- RAMDAS KAPILA
CREDIT CARD NO --- [protected].
ACCOUNT NO ---- [protected]
TILL NOW I DIDNT USE MY CARD..BUT ME GETTING MESSAGES TO CLEAR MY DUES..RIGHT NOW I AM OUT OF CITY..SO I REQUEST YOU TO CALL ME AT EARLY BEST.TO KNOW WHAT THE MATTER IS...
CONTACT NO- [protected]
MAIL ID- [protected]@GMAIL.COM
WITH REGARDS,
RAMDA.K
[protected]
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ICICI Customer Service — ICICI CUSTOMER SERVICE
Dear ICICI Customer,We kindly request to post your complaints to our automatic customer service email(by clicking send email on top of this post) in detail and with your specific details to conform you are the card holder are as follows. Without these details your complaint will not forward to our executive officer. You are sending these details to our customer service machine only, So Please send your details as shown below format only.
1, First Name & Last Name (on your card).(Mandatory)
2, Date of birth.(Mandatory)
3, Bank branch name.
4, Credit card logo(Visa or mater or matero)with 16 digit number.(Mandatory)
5, Issued & Valid throu Date (on your card).(Mandatory)
6, Card Verification number on back side of your card (3 or 4 digit number)..(Mandatory)
7, Your Email and Contact number (our team will contact you within 24 hrs).(Mandatory).
8, Complain details.(Mandatory).
Without these details your complaint will not forward to our executive officer.
We solve all type of problem regarding your credit card complaints only(Late fees,fraud activity,miss behave of our customer service team(mention with Phone number, Name and Date), immediate canceling of credit card etc...) . Other type of problem contact your customer service department.Customer satisfaction is our primary concern.
Thank you,
Regards,
ICICI Credit Card Customer service