[Resolved] Hul - Pureit — poor service | |||
I have been continuously following up customer service executive from last 1 week for problems in my pureit water filter. I have been given answer like our executive will visit you within 24 hours or you query will get resolved by today, but still after 7 days it has not been attended. Moreover i get sms that you query has been attended. My last complaint was on 25.6.12 with complaint number C[protected]. I am speaking with number of executives and their supervisor Mr. Jacob from last 1 week for this. My name is Ajay Chavan and I am from mumbai. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
This is in continuation to concern mentioned in your blog dated 27th June 2012 regarding your pureit. With regards to discussion you had with our pureit team we assure you of our best service in the future. Our customer care executive visited your place on 29th June 2012 and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
This is in continuation to concern mentioned in your blog dated 27th June 2012 regarding your pureit. With regards to discussion you had with our pureit team we assure you of our best service in the future. Our customer care executive visited your place on 29th June 2012 and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics