[Resolved]  ICICI Bank — account closure

Address:

Bangalore, Karnataka

GRIEVANCE

To, DATE:31/05/2013
ICICI BANK,
Mumbai

SUB: Youngster account closure and transfer of amount.
REF: SR NO[protected]&[protected]
A/C NO[protected] &[protected].

Sir,

Refer to my above Youngster accounts Pls note my hearty grievances forcing me to reach at this platform as below –
1. Repeated efforts of at least 3 times since October 2012 to activate Net Banking to my both youngster account failed due to different reasons through your Cunningham Road Bangalore branch. Between this period I never received any Cell Message from Bank.
2. In may, 2013, I received 2 ATM card against my net banking application submitted to Cunningham Road branch & accepted the same.
3. Finally I decided to close the accounts and after 20 days of submission of account closure form during enquiry I was shocked to know that form was submitted on 29/5/13 only with SR No[protected] &[protected].
4. Bank Officers made many false statements like closure takes more time, A/C is closed only ledger entry is due etc but after spending almost full day in branch yesterday in evening I was finally informed that they are in process of making DD inspite of transferring of amount to my other account as advised by my closure statement. Exact reason of this could not be explained to me.
5. I strongly objected the act of making DD and clearly informed to accept transfer of fund to my other account only, but threatening for complain, going to court, ombudsman etc could not help me.
6. Finally I would like to clarify that in no case I will accept DD and adding more ,presently I am not aware with exact situation for my both accounts and not in position to enquire further due to mental harassment and discomfort provided by the bank.
You may be well aware that Youngster Accounts are more concern with parent sentiment rather than funding.
Request you to kindly intervene and get me relief from this frustrating situation.

RGDS.
R.P.TRIPATHI