[Resolved] ICICI Bank — credit card bill

Nishant Mandge

from Pune, Maharashtra

Address:

Bhopal, Madhya Pradesh

Dear Sir/Madam,

My complaint is regarding the faulty credit card bill that i have recieved from ICICI bank, despite my best efforts to clarify my stand regarding this they have not cooperated and keep sending me the statements with surcharged and interest because of which it has become a huge amount, although i have not used the card since past 4 years, I have even approached some years back for final settlement but they were unwilling to listen, please look into the matter and resolve it as soon as possible.

Thanks&Regards
Nishant Mandge

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Complainant5161713

from Kolkata, West Bengal

I ISSUED A CHEQUE FOR AN AMOUNT OF RS 9281/ TOWARDS NOVEMBER 2008 ICICI CREDIT CARD BILL PAYMENT. THE SAME WAS DEBITED FROM OUR ACCOUNT ON 16 DECEMBER 2008. THE ICICI BANK ACKNOWLEDGED THE PAYMENT IN DEC 2009 BILL. IN MARCH 2009 BILL STATEMENT IT WAS PROJECTED THAT I OWE ICICI BANK THIS AMOUNT OF 9281/- ALONG WITH PENAL INTEREST. I FAXED ICICI BANK THE UCO BANK STATEMENT SHOWING THE DEBIT OF THE SAID AMOUNT FROM OUR ACCOUNT. THE ICICI BANK IS NOT TAKING COGNISANCE OF THIS AND HAS BEEN LEVYING ME PENAL CHARGES AND INTEREST OVER THIS AMOUNT WHICH HAS BEEN MOUNTING IN EVERY NEXT BILL STATEMENT, INSPITE OF REPEATED REQUESTS LODGED AT THE ICICI CUSTOMER CARE CELL.
I REQUEST THE CONSUMER PROTECTION FORUM TO INTERVENE FOR REDRESSAL OF MY GRIEVANCES

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Nishant,

We're sorry to hear about your experience. Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 367359). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

rahuldeshmukh5992

from Nagpur, Maharashtra

I took the credit card from ICICI Bank on 29 May 2007 for membership no : [protected] with credit limit 13, 000/- Cash withdrawn limit : 2, 600/- and second card with membership no : [protected] for same credit limit. I did not use the card for a single transaction. They are unused till its expiry but unfortunately bank issued the insurance policy without any confirmation from our side and drawn the policy.
They deducted and adjusted the policy premium in the card at there end and now they asked me for the payment of Rs. 25000/- and called me and talk roughly for that. I did not use it and now CIBIL report shows my name.I didnt use the card so how can i pay it. The
card is in packed condition as it reached. I am not ready to pay and want to withdraw the name from CIBIL.

Latifa

HI Team

My credit card number is : [protected]
Name : Latifa Pathan

ICICI credit card team is sending of extra thousands without any reason ..

I always paid amount on time and still I never realize what all bill is about .

If this is case I would like to proceed via CONSUMER COURT INDIA as bank don't have any right to ask for single rupees extra and treat customer like this .

Thanks
Latifa