[Resolved]  ICICI Bank — Collection Officers of ICICI Bank Committing False Promises & Making Fool Of Customers Just To Get Payment of Credit cards.

Address:

Mumbai City, Maharashtra

1.4477 xxxx xxxx 0009
2.5176 xxxx xxxx 3008

Respected Sir,
My Name Is Navin Pujari & I Hold 2 Credit cards of ICICI Bank. Due to Financial Hardships i was not able to make payments on this cards. A Settlement Manager[Mr.Vijay Sharma - cell#[protected]] calls up offers me settlement offer at Rs.24000 & Rs.18000 respectively on both of my cards provided i write in an application for surrender for both of my cards which i did on 16/02/2010 & on the same day i made a payment of Rs.6000 & Rs.4000Respectively & the Remaining in Emi's & was promised Settlement letters for both of my cards once the payment is recieved by Bank.But After Payment getting Credited Nobody is picking up my calls to answere About my Settlement letter.
Now Few days Back i started getting Harrasment collection calls from ICICI Bank in which a recovery guy is referring me as Begger & Talking to me which is very insulting & i have that recording as a proof where in Another Settlement Manager[Mr. Rohit Sawant - cell#[protected]] joins in the call & i told him since previous guy gave me an settlement offer took the payment & didnt provide the settlement letter for which he assured me to make the rest of payment on both credit cards & the Settlement letter will be issued & both of my cards will be sent for reversals as HE should know the reciept no

for both credit cards for which i agreed and made a payment of Rs.18000 & Rs.14000 on 10/04/2010 Respectively, After that same story begins the payment got credited to ICICI & nobody is taking

my calls & now my statement is generated where i see no reversals on both of my cards.And Overwriting on both reciepts promising settlement letter once the payment is recieved is mentioned by Collector Boy Piyush.
This is really Frustrating as i have been fooled 2nd time by people representing ICICI Bank & this time i am not going to sit quiet as i will complain to RBI & Police about the whole Mess created By ICICI BANK & Even file a case at Consumer Court Against ICICI Bank if i dont get justice from ICICI Bank.And This will be a SERIOUS THREAT to REPUTATION of ICICI BANK & i Hope U Will do the needful & Justice ASAP.
I Consider both of my cards settled & closed from my end & hence wont be making any further payments to ICICI Bank.Now again i have started recieving Abusive harassment calls from recovery Agencies which is frustrating.since my Job is no more and I am in no position to pay the credit card dues & already paid what i could have arranged I would be highly

obliged If you do issue me settlement letter on both cards as early as possible Otherwise I would have to contact the banking ombudsman.


Collector Boy - Gajanan collector id - 1281177
Collector Boy - Piyush[cell#[protected]] collector id - 1281183 f
Thanks & Regards

- Navin Pujari
cell:[protected]
email:[protected]@rediffmail.com