[Resolved]  ICICI Bank Credit Card — ICICI bank is cheating me

Address:Delhi

ICICI bank is cheating me
ICICI bank is cheating me My name(Nadeem Ahmed) is wrong (Nadeem K Ahmed) on my credit card false complaint done in 2011 Now my payment was Rs.40000 but in 1 year it reached Rs.65000 I was ready to pay So settlement was Rs57000 on 11 Aug 2012. I paid 15600 my first installment with in 2 hrs I got mail at 10:30 and it was Saturday So i paid with in 2 hrs and after 1 week i got threaten call from icici bank I had complaint to dinesh ( settlement manager) he said go to hell . After that incident I had stopped the payment and every day i was getting calls from ICICI after 2 months i paid Rs.3200 by HSBC net banking A person Bharti told me if i will pay this amount I will get settlement latter of[protected] + 3200) total Rs 38200 But it was cheating I never get that settlement latter .
Now they want again Rs. 60000
Pls help me

Or I am putting this mail on facebook, linkedin twetter all social media tools and I am filing a consumer case


Regards

Nadeem Ahmed

[protected]


[protected] Forwarded message[protected]
From: nadeem ahmed <[protected]@gmail.com>
Date: Sat, Dec 1, 2012 at 5:53 PM
Subject: Fwd: Settlement of ICICI Bank card No.[protected]
To: jainarayan.[protected]@gmail.com


Hi,

As we discussed, Details of settlement.

If you are ICICI bank employ, Pls. send me your official mail id . I will not revert any personal mail id.

Now, I am getting a call from icici ph. no is [protected]. He is also saying, he is from ICICI .

I don't know who is from ICICI. I want only 1 person from ICICI bank who have official id. .

Regards

Nadeem Ahmed


[protected] Forwarded message[protected]
From: nadeem ahmed <[protected]@gmail.com>
Date: Tue, Oct 16, 2012 at 5:20 PM
Subject: Re: Settlement of ICICI Bank card No.[protected]
To: dinesh.[protected]@icicibank.com


Dear Dinesh,

I am getting so many calls from ICICI

As per your mail and settlement letter Total amount was Rs.57000 ( Letter is given below the mail)

My first installment Rs.15600 was payed on 12 Aug 2012
Now 3 installment of Rs. 13800 are pending
My credit reputation is going down. So, I want to do settlement again

Please don't call me, revert me only on email and don't send me any attachment, write only in body of the mail.

Please send my contact details to every concern department, and stop them to call me.

As you know my total payment was near about Rs.40000, rest of amount is only interest, late fee, and taxes

Now, send me a fresh plan for payments
Plan 1 :- Full and final payment 1 installment.
Plan 2 :- Full and final payment 3 installment.
Plan 3 :- Full and final payment 5 installment.

Please revert me ASAP

Regards

Nadeem Ahmed

Private & Confidential
11 August 2012
Reference number : CC/1208/434463

Dear Mr./Ms.NADEEM K AHMED,
Settlement of Dues on ICICI Bank Credit Card [protected]
We refer to your discussion with our representative regarding your Credit Card dues. You have offered to pay your
dues through a settlement as you are unable to make complete payment on account of financial constraints. In view
of the exceptional circumstances explained by you, we confirm the acceptance of Rs. 57000 (Rs. Fifty Seven
Thousand Only) towards full and final settlement on the said Credit Card on or before Oct 28, 2012 as a one-time
settlement.
Repayment Schedule :
Full & Final Settlement Payment of Rs 57000 in 4 strokes/installments mentioned below
Stroke/Installment Amount Due Date(DD/MM/YYYY) Cash/Cheque
1 15600 12/08/2012
2 13800 28/08/2012
3 13800 28/09/2012
4 13800 28/10/2012
Total 57000
This offer for full and final settlement is being made on a one-time basis on your assurance to comply with the terms
mentioned here and without setting any precedent. You will appreciate that full payment on or before the date you
have agreed to is the essence of this settlement.
In the event of any default in the payment on the committed date and/or in the event any of the cheques issued by
you is dishonoured on or after the date of this settlement letter or if the amount is not paid on or before the due date
as mentioned above, this settlement offer shall stand cancelled and become null and void. All the concessions
and/or waivers granted shall also simultaneously stand withdrawn. You shall then be liable to pay the entire revised
amount outstanding as per the current outstanding status.
This communication is exclusively in reference to your Credit Card [protected] only and is strictly
confidential.
Further, it is agreed that you as well as the Bank will take necessary steps to withdraw the legal cases/ complaints, if
any, filed against each other (including officials/ associates of the Bank) relating to or arising from the subject matter
of settlement by filing the said letter as consent terms before the Courts/ Forums/ Tribunals after adhering the terms
mentioned herein.
In case you are going to make payment through a collection agency, kindly ensure you receive due receipt of ICICI
Bank for the same. The receipt should be completely filled with all details. Also check the ID of the agent and ensure
the details of the agent and his agency are correctly filled in the receipt. Any incorrect receipt may render your
payment invalid.
We would like to remind you that your credit history with us is provided on a regular basis to the CIBIL or other
credit bureaus, an initiative of the Government of India and the Reserve Bank of India. On payment of the agreed
settlement amount, your status will be updated as "settled" or "post write off settled" with NIL outstanding in the
CIBIL or other credit bureau records.
This settlement shall supersede all the previous settlements/settlement offers made on the said Credit Card.
Please acknowledge the acceptance of this letter and contents herein.
If you need any clarification, please visit our office at:
ICICI Bank Ltd. Delhi
Sincerely,
For ICICI Bank Limited
Received, Accepted and Signed
on my own will, free consent and volition
Customer Signature...........................
Customer Name NADEEM K AHMED
Mobile Number [protected]
PAN:................ (If the settlement amount is
more than Rs.50,000 in cash )
May_Letter_SLDP_CCCORE_SR27028897_150513



On Sat, Aug 11, 2012 at 10:27 AM, Dinesh Kumar <dinesh.[protected]@icicibank.com> wrote:
Dear Mr. NADEEM,

Settlement of your ICICI Bank card No.[protected] has been approved. As per your request please find the settlement letter with attachment and make the payment of 1st installment today itself.

--
Thanks & Regards

DINESH KUMAR
Debt Manager
DSMG Cards: Delhi
Mob.# [protected] #

---
"Print this mail only if absolutely necessary. Save Paper. Save Trees."
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents
of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message
shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group.
Before opening any attachments please check them for viruses and defects."
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

ICICI Bank — credit card -false case

dear sir,

i would like to inform you that myself is an engineer graduate student, from Hyderabad.

I have never in my life applied for credit card of any bank, and also never received any credit card from any bank so far.
Two months back, i received about 4 phonecalls on my phone no. [protected] from icici bank, stating that i have credit card with some outstanding and asked me to pay.
every time i argued that i do not have any credit card, nor applied any, and told them check their information.

Now, two days back on wednesday 29-july-2009, I received a call from Mr. Rajeev Mishra(phone no.[protected]), who claimed to be a sub inspector of police. He said that he has a non-bailable arrest warrant against me with a case no 02826/209 in the court of new delhi, and said he would arrest me seize my passport etc. He also told me to contact lawyer Mr. Ranjan (phone no. [protected]) in new delhi to get details about the case, and to see if it can be sorted out.

When I contacted Mr.Ranjan he informed me that there is a case on me for a credit card default/fraud of icici bank, then I argued with on phone that I have applied for any credit card or have any, and also i never received any bank statements of credit card on my name, and not even any letter for payments, or any notice. Then Mr. Ranjan (the lawyer in N.delhi) told me that he shall contact the icici bank and clarify about the case.

Then, I contacted Mr. Rajeev Mishra (the police officer) to tell him that the lawyer would clarify with bank, so he told its O.K. and hung up the phone.

now since two days i am contacting Mr. Ranjan, but he always avoids to talk about the case, and gives excuses to avoid, and also does not receive phone many a times. The police officers' phone is also switched off.

I request your authority to kindly help me through this problem.

Thank you,

sincerely,

syed samiullah hussaini

ICICI Bank — Credit Card false Billing

Hi,

I was using a ICICI Credit having card number [protected] , 3 months ago(on June,09), I have closed the account by clearing all my outstanding dues (confirmed by the ICICI phone banking). However on 11th Sept,09 I recived a SMS on my Mobile from ICICI Bank, that I had a payment due of 937.37 & on 16th,Sept,09 they deducted the same from my ICICI Savings Bank account.



Regards,
Dipak

ICICI Bank Credit Cards — Cheated by ICICI Bank Credit Cards department

I made a purchase on my credit card in April 2010 for 700 rupees and forgot to pay the bill for the first time in 8 years because I had to leave the country on short notice. I was charged a late payment fee of Rs. 400. When I called ICICI and asked them if the late payment fee could be reversed because of my history, they said they will decrease it by Rs. 200. The customer service agent gave me a new amount due of Rs. 900 (Rs 700 purchases + Rs 200 late payment fees) and I promptly made the payment in June 2010. Last week I got an email from ICICI Bank Credit Cards saying I had a due of Rs. 2400 on my account and that my information had been reported to CIBIL. I have not used my credit card for the last 5 mounths because I am not in India. When I checked my account details I found that I was being charged late payment fee of 400 for the last 5 months and that had added up to 2400 ruppes over the months. When I called up the customer service today, they told me that my only option was to make the payment of Rs. 2400 or else it could impact all my future loan/credit transactions. I am extremely upset with the way ICICI Bank is cheating it's customers. They have left me with no choice but to make the payment. I will never deal with ICICI bank again.
Hi,

We are sorry for the problem caused to you. We have noted down your complaint and assuring to look into your complaint at the earliest. Please send us your contact details at [protected]@icicibank.com. Kindly refer "879163" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICIC I BANK — CREDIT CARD PAYMENT

I HAVE SETTLED ICICI BANK CREDIT CARD PAYMENT IN THE FEB.2009.ICICI BANK SENDING ME BILLS,SMS FOR THAT . FEW DAYS AGO I HAVE RECEIVED LEGAL NOTICE FROM THE BANK
I AM REALLY UPDATE WITH THIS TYPE OF HARRASEMENT BY THE ICICI BANK MANY TIMES I HAVE VISITED THEIR OFFICE AT BHANDARKAR ROAD AND MANY TIMES I HAVE SUBMITTED COPY OF MY SETTLEMENT LETTER ISSUED BY THE ICICI BANK
MY CREDIT CARD NO IS [protected]

ICICI Credit Card — Even after settlement receiving mails

To Consumer Court,

I really don't understand the companies behavior because of various reasons customers get defaulted whch is common and for which they are providing settlement when we went through the process completely and done every thing from our end things are not working yet.

I m customer of ICICI Credit card used and final stage i couldn't able to repay bcoz of crisis . Lately last month i got a call and they came for settlement and i paid the amount in 2 days as they said. But still i m receiving mails to my id which is totally unfair.

CC: [protected]
Can some one help me ?

Sri
Hi,

We are sorry to hear about your experience.We have made a note of your credit card number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team
Dear Mr.Nadeem,

We are sorry for the inconvenience caused. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team
now days ICICI BANK CREDIT CARD department become a cheating organisation in india. I is my 11years experiance.
why u r cheat ur old custmers like me.i have used your credit card from 2001 to 2012
u are service is compare with SOMALIA BANK service
u r service persons and customer service is hopeless.
Dear Mr.Abhi,

We are concerned with the opinion shared by you. Please send us your contact details at [protected]@icicibank.com and our official will get back to you at the earliest to assist you. Kindly refer '4050127' in the subject line.

Regards,
ICICI Bank Customer Service Team.

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