[Resolved] ICICI Bank — Fraudulent transaction from my debit card through ENTROPAY | |||
Hi concerned This side Indresh Oberoi. I am an ICICI bank a/c holder . A/c no[protected] Debit Card no - This is to convey that there is an unautherised transaction happened from my account today Amount deducted was Rs 17710.83. When checked with ICICI branch they are stating that this is some online transaction someone has made using my card details. To confirm, I have not shared my card details with anyone and this transaction has been made without my autherization as I am the only one knowing abount my 3D pin secure password. I have already filed the complaint to cyber crime cell - PW[protected].(addressed to SSP Police) and also to ICICI.- SR[protected]. Kindly help me resolve this. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
ICICI Bank — FRAUDULENT TRANSACTIONS
ON DATED 10/02/2011 FOUR TRANSECTION WERE MADE FROM MY ACCOUNT WITH ICICIBANK A/C NO.[protected] FOR AMOUNT RS.24,780 WITH OUT MY KNOWLEGE.COMPLAINT WAS LOGGED WITH THE BANK BUT NOTHING HAS COMEOUT TILL DATE. Hi,
We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience.We have made note of your account number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.
Dear Sir/Madam,
We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.
Regards,
ICICI Bank Customer Service Team.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank — Fraudulent Transactions through my ICICI bank account
This is regarding 46 transactions which have happened through my ICICI account to pay vodafone post paid connection(s) (phone number not known) illegally. All transactions have happened on 27-05-10 after 4 o'clock in the morning.Transaction details:
1 transaction for rs 310/-
2 transaction for rs 410/- each
43 transaction for rs 1001/- each.
Total amount : Rs 44173
I have filed a complaint with Customer service (complaint no. SR[protected] dated 27/05/2010).
I have requested for all the transactions to be reversed since I am the account holder and these transactions were illegally done on my account.
I have been following with the bank on the complaint, they keep saying that their fraud department is investigating and would respond back soon. After continuous follow ups also I did not get any resolution.
Kindly help me in getting my money back.
Regards
Amit Goyal