[Resolved]  ICICI Bank — Gift card balance

Address:Pune, Maharashtra

I have received ICICI gift card as a wedding gift. After few purchase i want to know balance of my gift card. But ICICI don't have any facility to check balance online where as other banks do provide easy balance check online facility.
For ICICI gift card balance inquiry one need to call their Customer Care. I try calling customer care pune # [protected] but after choosing so much of options to know balance (about 5-6 min+1-2 min queue) as soon as my number come call get disconnected.
I have spend almost 30 min calling ICICI customer care and end up in waste of my time and mobile balance.
This is simply cheating and way to earn money by forcing people call their customer care center. Why don't they provide simple online balance checking facility online when others bank can do?
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Aug 13, 2020
Complaint marked as Resolved 
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I have recived a gift cards from my company. How can I check the balance on the cards?

I tried calling the ICICI customer care but there was no response.

Kindly provide a solution as there is no facility to check the balances online?

Thanks and Regards,
Divya
[protected]
piyushraj.pr.pr's reply, Nov 7, 2016
Sir/mam I too suffer with same problem . If you get solution then kindly help me.
THANKS
Piyush Raj
8292116655
PLEASE HELP ME. I have a gift card but I cannot know the amount that is gifted to me .Can any one help me ?. I will be really thankful .I may use my gift card with your help . And I will remember you and your deed, that someone is available who is really helpful .
THANKS
I received a corporate gift card on my birthday and its no working. I tried to register it in self care portal but it is saying "Invalid card Status". Please help.
I want to know the balance of my gift card. I Tried calling customer care service but nobody responded. Its very annoying Get back to me as soon as possible.

Email id- [protected]@gmail.com
Kiran Reddy Gopu's reply, May 1, 2017
Simple register your card at https://inrprepaid.icicibank.com/customer/login.jsp and check balance and statement.
Simple register your card at https://inrprepaid.icicibank.com/customer/login.jsp and check balance and statement.
I have ICICI gift card the validity of which got expired on 31.05.2017. Kindly let me know the procedure to get it revalidated. The card is still unused.
I received a ICICI gift card and there was no PIN on that cover.so is it possible to use without pin number.
So kindly give a valid customer care number to solve my problem or leave me a msg at [protected]@gmail.com

Thanku
Anju
ICICI Bank Customer Care's response, Aug 16, 2017
Verified Support
Dear Customer, (Anupama V R)

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
simple. just go to gift card self care portal and register your card. enter card details, create login and transaction password and here we go.
its simple. go to gift card self care portal and register your card with details, create password and use
i m unable to check balance of my gift card.
Not able to check my balance, , online
I have received a gift card. I want to know the balance of my gift card.
Please tell me the procedure.
My email id - shriya.[protected]@gmail.com
I have an ICICI Gift card having 7200/-. When i used it for purchasing it shows that the card is not responding. I asked about this in the nearby branch of ICICI Bank and they says that they have no option. Kindly please give me a solution. I google the customer care number also. I did not get any responds.
Hi, I got a gift card as my wedding gift but I lost the pin. I don't know exactly who has given me that. When I tried to reset the 3d-pin card got blocked.Now I am not able to use the card.Can you please tell me the solution for this.
hai,
"how can I check balance of my gift card"...their are so many requests and inquiry regarding the mentioned question.
i had never seen a replay from worlds most worse banking department "ICICI"...
WHAT A PITY..., ..HAY DEPARTMMENT OFFICIALS...ARE YOU SLEEPING?????????????
Hi Sir,

I've got a gift card worth RS 5000/-from my friend for my birthday 6 months ago.Now when I try to use card it's coming as blocked.

Me and my friend tried calling customer care many times.But were not responding properly.All we got is negative answers, telling the vendor name is not matching.The card is booked through company, so we had given the company name.But they were telling now it's not matching.

So is this the way the customers supported.If so while buying the gift cards please let the customers know that, you need to tell the vendor names also to the people to whom you are gifting the card.
Yes...the same issue for me also...
I'm receiving so much of icici gift cards on and off ...
But don't know how to check the balance...
I do have icici gift card given by a pharma company .its
last date is 05-2020..when i gave it to shopping they told there is some error .on customer care calling they donot respond and they arenot telling balance.please tell the balance and extend the expiry date and what is the error.My card no is 4629
[protected] PLEASE HELP ASAP and reply on my e mail id [protected]@yahoo.co.in
Hi,
I want to check my gift card validity and amount

Kindly help me asap, as there is no customer care no. Either everywhere it's showing invalid

Regards,
Pallavi

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