ICICI Bank

13 Reviews

arcadiansmokerz on Sep 8, 2012

Minimum Account Balance Charges

I have been a customer of ICICI Bank for the last 3 years and have been maintaining a good balance in my savings bank account. During the month of April, my account had 10 times more balance than required in my account. However, I see in my statement that the bank has charged me a minimum account balance charge of Rs. 350+taxes. I do not expect this from a bank of as good standing as ICICI. This is not the first time it's happening with me and I strongly encourage the bank to strengthen their controls in this aspect, in addition to refunding the charge back to my account. Should you have any questions or need to discuss this further, you can mail me on arcadiansmokerz@gmail.com

Transaction Details:
Date: September 5, 2012
Description: "MABChgs-Apr12+ServTax 43.26"
Amount of Transaction: Rs. 393.26

In addition to this, I also would like to share about how erroneously the bank's controls are working. I tried to place a request online about this transaction on September 8, 2012 and the webpage pops up a message requesting me to place the request after 2 days from the date of transaction. I really do understand how to calculate a period of two days. Either my basic math fails or ICICI's webpages are annoyingly smart. Kindly have a look at the snapshot attached herein.

Response awaited.

Regards,
Ankit Jain
Contact No. +91 9014199464

12 Comments

Comments

Sep 11, 2012 by

ICICI Bank Care

Hi Ankit,

We have made a note of your contact details. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

Sep 14, 2012 by

rsiva512

I was surprised to note that MAB charges of Rs.393.36 is debited today for MABChg-Jun12. For the past 11 years, I am having this SB account with good transactions for home loan, rent receipts, FD & bill payments.

In the past, I was always maintaining more than the minimum balance. In future I will maintain the required balance. As this is the first case and I am privileged customer, request you to refund to the amount Rs.393.36. If not refunded, I will be closing the account in the next week. Hope to get positive response from you.

R.Sivakumar
9841818935

Sep 15, 2012 by

Govindarajulu3

Hi,
I am facing the same problems with my account. These guys deducted this month in my account as Rs.280.90 (MAB Chrgs). Since past 2yrs i am using this account. And this is my salary account. According to norms this is a zero balance account. How these guys are deducted in my account.

I am frustrated very much due to irrelevant charges. Please don't repeat this.

Thanks,
C. Govindarajulu.

Sep 29, 2012 by

banakarpooja

Hi,
I am facing the same problems with my account. These guys deducted this month in my account as Rs.393.26 (MAB Chrgs). I have 2 accounts and surely have maintained sufficient amount. And this is my savings account with some policy for women who do not need to maintain that min balance. How these guys are deducted in my account.

I am frustrated very much due to irrelevant charges. Please don't repeat this.

Thanks,
pooja

Oct 3, 2012 by

mriras

I am also facing the same problem. At the time of opening account they said if you make the recurring deposit account then no minimum balance is required in the parent account. Still they have deducted the money. Which is very frustrating and embarrassing. Below are the deduction amount.

3 05/09/2012 MABChgs-Apr12+ServTax 27.61 DR INR 251.00

Oct 3, 2012 by

seo.kishore89

I am also facing the same problem.

MABChgs-Aug12+STax 30.9 DR INR 280.90

Thanks,
Kishore
9540241431

Oct 4, 2012 by

rajpce

I am also facing the same problem and going to close my a/c from ICICI bank. they are cheater.

Thanks,
Rajeev

Oct 5, 2012 by

sanjay.swami

Very tru guys.. even maintaining good balance the bank is charging MAB+service tax.
I am thinking to close my account!!!

Sanjaykumar Swami
9970390537

Oct 30, 2012 by

sujanabalu

I am also facing the same problem and going to close my a/c from ICICI bank. they are cheaters and too much cutting charges from my account. they are cheating the people.

Nov 7, 2012 by

anoopjarial

ICICI bank charging "MABChgs" without any written or phone communication !!!

Please Advice if this is legal

Anoop Jarial
anoopjarial@gmail.com
9004083255

Feb 10, 2013 by

maheshpujari

Hi,
I am facing the same problems with my account. These guys deducted on
05/12/2012 PrivlgMABchgs, Nov12, +ST30.9 280.90
09/01/2013 PrivlgMABchgs, Dec12, +ST21.63 196.63

And this is my demat account with sherkhan According to norms this is a zero balance account. How these guys are deducted in my account.

I am frustrated very much due to irrelevant charges. Please don't repeat this.

Thanks,
M pujari

Mar 19, 2013 by

Abhi.RW

Hi,

same problem..

08/02/2013 PrivlgMABchgs, Jan13, +ST21.63 Dr 196.63
12/03/2013 PrivlgMABchgs, Feb13, +ST21.63 Dr 196.63

till date 2500.01 charged.

-
Abhi