[Resolved] ICICI Bank — Transaction Failed during my Vodafone Bill Payment

Santosh Kumar Komeravelli

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

Hi,

I had paid my Vodafone bill on 3rd of October of amount 266/-. But the amount is not credited to the vodafone but it is debited from my account.

Here is my transaction details:

BIL/[protected]/Sep Voda Bill/VODAFONE_MICI28.

Could you please look into this and inform me asap.

Let me know if you need any other details.

Thank you.

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Aug 6, 2021

Complaint marked as Resolved

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Comments

sharma1984

Vodafone — Billing of Bank Charges

I want to raise a complain against Vodafone, Inspite of stopping the ECS facility and 100% bill amount paid before due date they sent the request to my bank for payment and due to unsufficient balance bank charged my Rs 286. When i talk to executive he said to pay the rest amount of the next bill i.e. for April 10 and i paid. Since april i m paying the next bills properly but for that Rs286 they are alway calling me and adding the amount to my current bills. I have explained the same more than 25 time but they alway say that they will come back to me and they never did.

I am fade up with their call every time and explaing them. Please help me.

sharma1984

I just got the confirmation that they will contact me, but its been 20 days and the issue is still at the same situation.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Santosh,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3571626' in the subject line.

Regards,
ICICI Bank Customer Service Team