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ICICI - BANK A/C |
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29 Reviews
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vishal
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ATTN: CHANDA KOCHAR HEAD ICICI BANK INDIA
APOLOGY LETTER DATED 27/12/07 REGARDING SR49488509 RECIVED FROM MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI KELUSKAR BORIVLI EAST BRANCH,ICICI IN RESPONSE OF COMPAINT RECORDED ON 10.12.07 FIRST AT BORIVLI EAST
I HAD CALLED HELPLINE OF ICICI AROUND 90 TIMES TILL DATE AND VISITED BRANCH 30 TIMES FOR GETTING COMPENSATION AND APOLOGY BUT THEY ARE TEASING ME AND SAYING U WILL NOT GET EVEN SINGLE RUPEE FROM US AND NEITHER APOLOGY LETTER
CULPRIT: MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI BRANCH MANAGER BORIVLI EAST BRANCH
MR KIRAN RANE COUSTOMER CARE MANGER TOLL FREE CHENNAI WHO IS HIDING FROM ME FROM LAST 2 MONTHS TO ESCAPE ME.
POLICE FIR LODGED AGAINST ABOVE BRANCH DATED:19/12/07 AT 11 PM IST
SEVERE MISBEHAVOIUR WITH GOLD-TITANUIM DEBIT CARD HOLDER OF ICICI BANK,THANE WEST, SB/A/C-003501508882 AND HAVING GOLD AMEX CARD NO
INSULT OF GOLD ACCOUNT HOLDER MR VISHAL KEWAL JAIN WHO IS HAVING GOLD SAVING ACCOUNT,GOLD DEBIT CARD AND GOLD CREDIT CARD ACCOUNT GIVEN BY ICICI BANK,THANE WEST
BELOW ARE FEW HIGHLIGHTED CALLS(NAME DATE AND TIME MENTIONED) OF OFFICERS ) NEEDED TO BE PLAYED TO UNDERSTAND WHY I SEEK COMPENSATION AND APOLOGY FROM ICICI:--
• DHRAMA RAV AT 6.05 PM ON 27/12/07---MS GEORGE IS DENYING WHO IS BOM OF BORIVLI BRANCH. HE HAD CUT THE PHONE. MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI HAD BRING SECURITY GUARD AT 6.13 PM TO LEAVE ME OUT.
• MR RAVINDER GUAR TODAY ON 27/12/07 AT 6 .46 PM HAD FAILED TO TRANSFER TO ANY EXECUTIVE EBVEN AFTER SO MANY REQUESTS
• ON 29/12/07 AT BORIVLI EAST BRANCH AT 3.30 PM—MS HARSHSISTA SUBADHA EMP ID NI-122580 BORIVLI EAST BRANCH TALKED WITH ZAHIR SAIKH REGARDING COMPENSATION OF ONE LACKS. MS SHRADDHA BRANCH MGR LOCKED THE DOOR AND DIDN’T REPLY ME AS SHE AHD TOLD ALL WRONG INFORMATION IN LAST MEETING
• GAHANA ACHARYA ON 15/12/07 OF THANE BRANCH TOLD ALL WRONG ANSWERS IE
• SHE TOLD TITANIUM DEBIT /PLAT DEBIT CARD NOT EXIST AT ALL WHICH IS WRONG INFO WHILE WHILE HNI A/C REQUIRE 1 LAKSH FOR OPENING WHICH ALL IS WRONG
• ON 15/12/07 MR SANDEEP CSM TIME 5.15 PM TALKED RAGINA GEORGE EMP ID NO-31550 DATE-10/12/07 AND TOLD ALL WRONG INFO LIKE
• TITANIUM DEBIT CARD NOT EXIST WHICH IS AGAIN WRONG
• ALSO SHE TOLD THAT HNI A/C REUIQRE 5 LAKH WHICH IS AGAIN WRONG
• SUBODH MOHAN ON 27/12 AT 1.20 PM TOLD ME TO VISIT BRANCH AT 5 PM TO TAKE COMPENSATION AND LETTER BUT WHEN I ATTEND BORIVLI EAST BRANCH MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI DID NOT ENTERTAIN ME AND THREW ME OUT WITH SECURITY GUARDS
• RATAN PRABHA OF ANDHERI AT 5 41 PM ON 27/12/07 TALK WITH MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI MGR OF BORIVLI EAST ,SHE TRIED TO BECOME IGNORANT OF ALL ISSUE OF COMPENSATION AND SHE HAD FAILED TO TRANSFER LINE TO MR KIRAN RANE MAM
MR SABIR SAIKH AT 5 49 PM ON 27/12/07 HAD FAILED TO TRANSFER DENIED TO TRANSFER LINE TO SUBODH MADAM/KIRAN RANE AND HE IS IGNORANT OF ALL ISSUE TALKED WITH GEORGE AND CUT PHONE WITHOUT MY PEMISSION SHE HAD CUT PHONE ON LAST OCASSION WHEN I VISITED BRANCH
MR DEEP ON 14/01/08 AT 5 41 PM TALKED WITH MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI WHO TOLD DD IS FREE FOR GOLD COUSTOMERS AND THAT WAS AGAIN WRONG INFORMATION HE CUT THE PHONE 3 TIMES AND THREW ME OUT WITH SECURITY GUARD,, MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI IS EXTREMELY AFRAID O F ME NOW SINCE I AM 100 TIMES MORE INTELLIGENT THAN HIM HE HAD UNDERSTAND TOTALLY AND ACCEPTED ON THIS DAY.RENUKA PUJARI THANE ON 27/12/07 AT 5 49 PM SHE HAD FAIL TO TRANSFER LNE TO FOLLOWING PERSONS :
MR SABIR SAIKH,SUBODH MOHAN,RATAN PRABHA,KIRAN RANE, AND TOOK LOT OF TIME ALMOST ONE HOUR FOR THIS AND MS GEORGE OF BORIVLE EAST BRANCH BOM HAD DENIED TO ACCEPT THE CALL AND MR UMESH KELUSKAR BRANCH MANAGER OF BORIVLI EAST BRANCH,MUMBAI HAD CUT PHONE INFRON
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 28 Comments |
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Comments |
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I am MR. Rajendra Sharma, S/O RadheySham Sharma worked with ICICI Bank as a BBE in a BBG - SSG Department at Jaipur C- Scheme Loaction.
Employee Code:813812
Joining Date:3/07/2007
Plz find below my problems if u don't solve & take this on priority I will take u to the Labour Court.
1.) I inform u that I have Joined on 3rd July but my First month salary credited on another a/c by the mistake of the company & still I don't receive any money.
2.) I have resined from ICICI Bank because of my Mental Harshment. Actually I
was on Medical Leave because of My Major Operation on 23Nov. I already inform about my operation to my SM Mr. Nitin Agarwal. Doctor advise me to take rest of 20 days but my SM forcefully tell to join me on 3rd Dec & start torture me, use abuse word & threat me that I will terminate u. That's why I resign from your company.
3.) I worked from 1/11/2007 to 20/11/2007 but I receive only Rs.4000 & my Salary is 12500 pm.Plz provide me 10 days salary also.
4.) I want my Mediclaim Reimbursement also of Rs 5000/ I have all the proof of Operation.
Plz reply me ASAP & solve my problem otherwise I will take u to the Labour Court.
My S.M. --- Nitin Agarwal Manager Secured, Jaipur C- Scheme jaipur. Mail Id.-- nitin.ag@icicibank.com Mo. No.--09982227744 Emp-Code ----151143
Thanks & Regards
Rajendra Sharma
09314034346, 09929233000
Next Page
Dear Sir,
I had already inform you that my first month salary in ICICI had been transferred in another a/c. My Doj is 3rd July 2007. My Nov. month salary is still due. I haven't receive any response from your side.
I am giving you one week time to you. Otherwise I will take you to the Labour Court & I will appeal to the Human right also with Print Media & Electronic Media . Because I had already resign on 10th Dec but you still haven't give any relieving & haven't accept my resignation. It means I am liable for the Salary upto this month & it also means that I am continuing this job. i m very upset in case i take wrong action with me , than ICICI bank is Responsible in that case.
i send u all my file . pls check it out
Plz take necessary action.
Sir I respect you. You are my ideal person I don't want to do this thin but I don't have any other option. Plz help me ASAP
Thanks & Regards,
Rajendra Sharma
09929233000
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Hi,
In the month of feb, i have applied for platinum pre approved card which was lying in my account number. but when i applied icici executive told me as per your salary structure you would get limit of minimum of rs 1 lakh, but when i got card its not platinum card, its icici american express card which i have not applied for. also when i checked limit of american express card its only thirty thousand. i have marked number of mails to icici bank, but every time custome care executive give different execuses. i am really fed with the service provided by the icici bank. even if i have a icici salary account from last 4 years. Now i am trying to transfer my salary account to some other bank and will not keep any Customer relation with icici bank.
Thanks & Regards
Bhavik
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sub : fed with mr Arthur picardo ICICI have left message with Taueeq/Ms Vandana but regert their attitude for not calling baclk if someone ie reading this pls call us back at 9212172549 asap
thanks
Rajiv Thapar
Dear Sir/Ma'am,
THIS IS WITH REFERNCE TO THE UDNERSIGNED REQUEST FOR O/D IN 2006 AND CONTCAT DETAILS OF THE BORARD OF DIRECTOR ON 13OCT IT HAS BEEN SINCE LAST 2 MONTH FROM 13 OCT 2008 AND REGERT THAT TILL DATE WE HAVE NOT RECEIVED THIA PLS CAN U EXPLAIN AS TO WHY DO U EXPECT TO HAVE CONFIDENCE WHEN IT HAS BEEN 2 MONTHS AND U HAVE NOT BOTHERED TO REPLY BY EMAIL OR EVEN CALL
PLS DO REVERT BACK THIS IS NOT EXPECTED OF ICICI customer service Dept. Best ofcourse would be a call from your Manager - Customer Services as HIS EMAIL SAID In case you need to reach us, kindly write to us at
> customer.care@icicibank.com.
> Sincerely
> V. Vaidyanathan
> Executive Director
> ICICI Bank Ltd
wHEN WE WROTE YOU ON 13OCT DID ANYONE GO THROUGH THIS EMAIL IF YES THEN WHAT HAPPENED AND IF NO THEN WHAT CORRECTIVE ACTION ARE U GOING TO TAKE
PLS DO REVERT BACK ASAP LOOK FOWARD FOR A FAST & PROMPT REPLY ASAP THANKS
SANDIP SHAW
PROPRIETOR
CAPITAL TOURS & TRAVELS
NEW DELHI
TEL : 011 41720189
9312834373
--- On Tue, 12/16/08, sandip shaw <capitaltours_travels@yahoo.com> wrote:
> From: sandip shaw <capitaltours_travels@yahoo.com>
> Subject: O/d Has been declined as we have applied thrice for Ac No 63000 500 5734- Capital Tours & travels still remains unanswered by the concerned departments
> To: arthur.picardo@icicibank.com
> Cc: icicibank@retail.icicibank.com, customer.care@icicibank.com
> Date: Tuesday, December 16, 2008, 12:24 PM
> Dear Sharmila Ma'am/Arthur Sir
>
> O/d Has been declined as we have applied thrice for Ac No
> 63000 500 5734- Capital Tours & travels this is what I
> had told Ma'am, Shrimla that the huys will come out with
> same reply but she told me over the phone that this time she
> was looking into this
>
> Regret to inform you that fater speaking to Ma'am
> Sharmila on 15Dec at 11am I got acall from MOHIT - videocon
> tower from his mob no 9899609848 he advised he would get
> back to me after luch on 15dec regarding my O/d and took my
> Ac no 63000 500 5734 of capital tours & travels at about
> 12 noon.
>
> After that I got another person Mr Rajiv (don't know
> his cell no from videocon tower) and advised Rajiv that Mr
> Mohit was looking after my O/d and gave Rajiv Mohit's
> Cell no. Well I called Mohit at 3pm he said he would revert
> back by late evening when I spoke to him at 6pm on 15th
> evening MOHIT said that on 16Dec by 11am would revert back.
> Since I did hot hear from him till 12 noon I spokt hom only
> to be advise that because my O/D application has been
> declined thrice My O/d cannot be processed
>
> THIS SHOWS THE PROFESSIONAL LEVEL OF ICICI BANK THANK YOU
> FOR YOU SUPPORT MY QUERY OF 13OCT still remains unanswered
> by the concerned departments.
>
> I had advised Ma'am Sharmila about this would happen on
> 12Dec itself and I told her that I can give this in writing
> that nothing is going to be done. hence what you u do is
> upto u but please don't take customers for ride that you
> have done to me.In view of the above if you cannot give me
> your cobntact details of your diretcors pl
>
> --- On Fri, 12/12/08, sandip shaw
> <capitaltours_travels@yahoo.com> wrote:
>
> From: sandip shaw <capitaltours_travels@yahoo.com>
> Subject: Ac No 63000 500 5734- Capital Tours & travels
> still remains unanswered by the concerned departments
> To: arthur.picardo@icicibank.com
> Cc: icicibank@retail.icicibank.com,
> customer.care@icicibank.com
> Date: Friday, December 12, 2008, 7:12 PM
>
>
>
>
>
>
>
> Dear Sharmila Ma'am/Arthur Sir,
>
> Today I did get a call from Ma'am Sharmila, and once
> gain briefed her the events that I had to undergo regret
> that even after writing to u on 11 Dec we are in same
> position on 13Oct
> where you have asked us to have faith on ICICI Bank - How
> do you expect us to have.
>
> As day is over I had Sharmila last eveing at 6:25 to chekc
> email was received and this evening also stating that my
> things have been forawarded to concerned departments. Well
> least we can expect is call or what i wrote on 13 Oct I
> rewrite the same Please do acknowledge the receipt of email
> ASAP
>
> Thanking you, With regards
>
> Sandip Shaw
> Capital Tours & travels
>
> --- On Thu, 12/11/08, sandip shaw
> <capitaltours_travels@yahoo.com> wrote:
>
> From: sandip shaw <capitaltours_travels@yahoo.com>
> Subject: urgent pls call me back as discussed with sharmila
> pls find details of our query & Pls send us contact
> email and mob of Mr. V.Vaidyanathan, MR KAMNATH and Ms
> Kochar asap
> To: arthur.picardo@icicibank.com
> Cc: icicibank@retail.icicibank.com,
> customer.care@icicibank.com, deepak.s@icicibank.com,
> raghuneet.kapur@icicibank.com, shalini.s@icicibank.com
> Date: Thursday, December 11, 2008, 6:23 PM
>
>
>
>
>
>
>
> Dear Sharmila Ma'am/Arthur Sir
>
> This is to write with grievence to the torture made by
> ICICI defence colony Branch In DELHI wHEN YOU WERE ASKING
> CUSTOMER TO HAVE FAITH IN OcT 2008 i HAD SENT AN EMAIL ON
> 13OcT BUT REGRET TILL date no one ever replied CAN I ASK WHY
> ??
> Please go through contents and let me tel you if someone
> else would have been in my place he would sued ICICI and
> made all claims and I have not done anything BUT EXPECT
> CERTAIN THING IF YOU CAN REINSTATE AND WITHOUT ANY HURDLES
> EVERYONE MADE FALSE PROMISES AND NO ONE HAD COURAGE TO FACE
> THE TRUTH.
>
> TODAY ECONOMIC CLIMATE - MELTDOWN, 0% TRAVEL AGENT COMM,
> TERROSIT ATTACK, CANCELATIONS OF BOOKINGS, IRRESPECTIVE WE
> HAVE SURVIVED 2YR
> FROM 2006 dEC TO dEC 2008
>
> BROADLY COVER THESE POINTS BESIDES THE UNDEMENTIONED OD
> REQUEST
> 1. PLS REINSTATE OD FACILITY ASAP - as made commitments in
> 2004 as ICICI DID
> 2. REDUCE THE 2% MERCHANT CHARGES ALL TALKS NO ONE DOES IT
> 3.RAGHUNEET KAPUR REDUCED ALL CHARGES (DETALS STATED BELOW)
> Query ID : SR31841792
> Saturday, July 21, 2007 7:01 AM
>
>
>
> From:
>
> "CORPORATECARE"
> <CORPORATECARE@icicibank.com>View contact details
>
>
>
> To:
> capitaltours_travels@yahoo.com
>
>
>
> Dear Sir/Madam,
> Thank you for contacting Corporate Care at ICICI Bank.
> Your query has been registered with SR31841792. We will
> reply to you within 2 Working Days
> Kindly quote this Query ID SR31841792 for future
> communication on the same.
>
>
> Details of the Query you have submitted are:
>
> Company Name: CAPITAL TOURS & TRAVELS
> Query Description: Subject: uRGENT pLS CALL ME BACK Query
> ID : SR31459803 Dear Nimi /Cutomer Care From June till Dec
> 2006 we had overdraft facility of 6 lacs from ICICI BANK at
> Defence Colony Branch we were going OD for quite a few
> months and even in those months you have charged Pgysical
> statements and last year both Shailini Ma'am, ICICI
> Defence Colony BRANCH MANAGER and Mr Raghuneet Kapur
> Relationship Manager Had reversed Rs 1500 to Rs 2000 as Nimi
> from Customer Had spoken to one of them when I had given
> them their Mobile Nos . Now by reversing Rs 300 @25*12 =300
> in not much of help REQUEST YOU TO ATLEAST REVERSE rS 1500
> TO 2000 as it was done last yearIncase you are unable to do
> please let me know I may think of switching banks all
> together if you cannot provide correct & accurate
> service thanking you we have been telling you to please
> speak to us But regret that except Nimi on Day 1 who recd a
> call rest no one has bothered to do anything least you
> can do call us back on receipt of this email
>
>
>
>
> Regards,
> Corporate Care Desk,
> ICICI Bank
> Dear Ragfhuneet
>
> Proabaly this is bounced email and this email was
> given by Deepak hence resdning you as below : pls have
> the reversal charges imposed for not sending printed
> and taking physical staements because as per Bank
> (the person who wrote (we never get to knoe who
> replies from customercare) that :
>
> "With regards to your query please note that as per
> our records you were registered with us for email
> statements and not hardcopy statements and hence the
> same were not sent to your address. We have made the
> necessary modification in our records and henceforth
> you would receive the hardcopy statements monthly.
> Please note that the charges levied for the hardcopy
> statements cannot be reversed Thanking you for banking
> with ICICI Bank "
>
> please advise as to how come we recieived printed
> statement before March 2005 andhaving not bveen
> registered pls advise and reverse asap thanks &
> regards
>
> sandip shaw
> 9312834373
> CAPITAL TOURS & TRAVELS PROP CURRENT ACC 63000500 5734
> PLS AREPLY ASAP THANKS
>
> Dear Deepak Sharmaji
>
> As you have received the application for renewing my
> Overdraft Facility you advised that it could take upto
> 15 to 20 days for the entire process to complete hence
> we have requested the Branch if they can kindly extend
> the the date from end December to 15th Jan 2007.
>
> We hope that that the bank shall consider my request
> to extend the date as mentioned above as well as
> consider my fresh applications for a new O/D Facility
> positively at the earliest possible convience.
>
> THanking you, With regards
> Yours Sincerely
> SANDIP SHAW
> CAPITAL TOURS
> MOB 9312834373
> : Pls revere the charges for earlier 2 stuff and now we
> have an another 500 beeing chaged as cash management
> services
> Wednesday, July 5, 2006 11:49 AM
>
>
>
> From:
>
> "sandip shaw"
> <capitaltours_travels@yahoo.com>View contact details
>
>
>
> To:
> "SHALINI SHARMA /RCLG/IBANK/DLI"
> <shalini.s@icicibank.com>
>
>
> Dear Ma'am,
>
> We are still waiting for a postive reply incase you
> have received the replis to the 3 queries please
> advise usa ccordingly thanks
> sandip shaw
> Capital tours
> tel : 011 41720189, 29815115
> mob9312834373
>
> --- SHALINI SHARMA /RCLG/IBANK/DLI
> <shalini.s@icicibank.com> wrote:
>
> > Dear Mr Shaw
> >
> > Thank you for your email. Let me discuss these
> > issues with
> > our Current A/c Team.
> > Shall revert by next week.
> >
> > rgds
> > Shalini
> >
> >
> > -----Original Message-----
> > From: sandip shaw
> > [mailto:capitaltours_travels@yahoo.com]
> > Sent: Saturday, July 01, 2006 12:19 PM
> > To: SHALINI SHARMA /RCLG/IBANK/DLI
> > Subject: Pls revere the charges for earlier 2 stuff
> > and now
> > we have an
> > another 500 beeing chaged as cash management
> > services
> >
> >
> > Dear Ma'am,
> >
> > Our A/c : 63000 500 5734 in CAPITAL TOURS &
> TRAVELS
> >
> > 1. We had been assured by Raghuneet Kapur to reverse
> > the charges to a tune of Rs 1500 for the statements
> > not been recieved from March 2005 to 2006. We regret
> > to inform you that even now also we are still being
> > charged for physical statements even after Raghuneet
> > had assured that this will be not charged in May
> > 2006.
> >
> > 2. Last month charges as you can see from 30th email
> > that for the month Int.Col for Interest run for Rs
> > 1924 has been charged and as discussed with Udeesha
> > Ma'am also that high value cheque was misplaced
> for
> > about 14days from 2June till 15June 2006 for Rs
> > 162870
> > ofr Mr Vikrant Sigh Jafa interest should be charged.
> >
> > 3. In the EMAIL STATEMENT AGAIN Rs 500/- has been
> > charged for CASH MANAGEMENT SERVICES can you please
> > explain this Why this has been charged? & what
> for?
> >
> > ICICI Bank account Statement from 30-06-2006 to
> > 30-06-2006. FOR YOUR READY REFERENCE PLS ADVISE WHY
> > CHARGED?
> > "Account Number", "Tran
> Date", "Tran Particular", "Tran
> > Remarks", "Inst Num", "Orig Sol
> Id", "Currency
> > Code", "Dr
> > Tran Amt", "Cr Tran Amt", "Bal
> Amt", "Deposit Branch"
> >
> "--------------", "---------", "---------------", "--------", "-
> >
> ------", "------------", "-----------", "-----------", "-------"
> >, "---------------"
> > "Ac
> >
> No:630005005734", "30-JUN-2006", "B/F", "", "", "", "INR", "", "", "-
> > 192440.21", ""
> > "Ac
> >
> No:630005005734", "30-Jun-2006", "628995", "", "", "0106", "INR", "
> >
> 0.00", "121396.00", "-71044.21", "DELHI
> > RPC"
> > "Ac
> No:630005005734", "30-Jun-2006", "861439/Union
> > Bank
> > Of
> >
> India", "", "", "0106", "INR", "0.00", "4200.00", "-66844.21", "DELH
> > I
> > RPC"
> > "Ac
> >
> No:630005005734", "30-Jun-2006", "630005005734*Int.Coll*01-06-
> > 2006
> > to 30-06-2006", "Interest
> >
> run", "", "6300", "INR", "1924.00", "0.00", "-68768.21", "DEFENCE
> > COLONY (6300)"
> > "Ac
> No:630005005734", "30-Jun-2006", "ABN AMRO
> BANK PL
> > AC
> ", "Zone Serial [
> >
> 186]", "522535", "6300", "INR", "3991.00", "0.00", "-72759.21", "DE
> > FENCE
> > COLONY (6300)"
> > "Ac
> >
> No:630005005734", "30-Jun-2006", "5177194140125003", "", "", "010
> >
> 4", "INR", "500.00", "0.00", "-73259.21", "CASH
> > MANAGEMENT SERVICES"
> > "Ac
> No:630005005734", "30-Jun-2006", "TRFR
> TO*CHALETS
> >
> NALDEHRA", "", "522544", "6300", "INR", "16054.00", "0.00", "-89313
> > .21", "DEFENCE
> > COLONY (6300)"
> >
> > Closing Balance as on 01-07-2006 07:35:07 is
> > INR.-89313.21 includes Uncleared Funds of INR.0.00
> >
> > In view of the above we shall be grateful if you can
> > kindly confirm us as to whne thse reversal shall
> > take
> > place as over the period these small small amounts
> > are
> > amounting to in hundreds get cumulativetly charged
> > and
> > even if we take average of Rs 1000 PER MONTH IS
> > 12000/-
> >
> > Hence is is requested that you please look into this
> > and have this matter resolved once and for all
> > THANKING YOU, LOOK FORWARD FOR YOUR SUPPORT &
> > CO-OPERATIoN
> > Yours Sincerely
> >
> >
> > Sandip Shaw
> > Prop. Capital Tours & Travels
> > Tel : 011 41720189, 29815115, mob 9312834373
>
>
> --- On Mon, 10/13/08, sandip shaw
> <capitaltours_travels@yahoo.com> wrote:
>
> From: sandip shaw <capitaltours_travels@yahoo.com>
> Subject: Pls send us contact email and mob of Mr.
> V.Vaidyanathan, MR KAMNATH and Ms Kochar asap
> To: icicibank@retail.icicibank.com
> Cc: customer.care@icicibank.com
> Date: Monday, October 13, 2008, 6:23 PM
>
>
>
>
>
>
>
> Dear Sir/M'a, am
>
> Pls send us contact email and mob of Mr. V.Vaidyanathan, MR
> KAMNATH and Ms Kochar asap as I have lost faith in writing
> to customer service as no appropriate replies ever comes
>
> I hold an Merchant Account with you with A/c No 6300 500
> 6734 in Def Col New Delhi in name of Capital Tours &
> Travels a proprietorship A/c.
>
> I also have savings A/c with you with FD for more than 2
> lacs in A/C 022501504965 in Lajpat Nagar Branch for last 5
> years or more at for both my accounts
>
> In 2005 I was given a Roming Prptect Overdraft Facility of
> 5 lacs wichis was increased to 6 lacs but in Dec 2006 ALL OF
> SUDDEN ICICI Branch Manager Ms Shailini Sharma informed that
> my OD was withdrawn and was kind enough to grant me 1 month
> time till 30 Dec to clear the OD amt of Rs 2, 87, 000
> Aapproximately
>
> Now when the rumours came that ICICI ig going bust I had no
> choice but to close my savings A/C because of the
> followings :
> 1. MY Od was withdrwan sin Dec2006
> 2. I had made commitement to our Corportaes of I month or
> 60 days credit based on OD
> 3. Since 2007 Jan I have been surviving as I got 2 lacs
> FD & against that 70% OD
> 4. Your Branch Manager at Def Colony have been no only
> rude but uncooperative always
> 5.MR VIRAL Rupnani, Mr kUMAR Ashish, Mr Vijay Chandok
> (bombay), Mr Vipul Kaul,
> Mr Akarash Anand all did try to help but end result gave
> up their hands.
> 6.I TRIED SEVERAL TIMES MAY 3 OR 4 TIMES TO APPLY WITH
> icici BUT REGRET to inform you that no one helped.
>
> TODAY you are writting to us to have confidence in ICICI -
> Sir HOW CAN we trust, I could understand that If i would not
> have paid Rs 2, 87, 000 on 30 Dec2006 I was at fault BUT
> WITHOUT ANY INITIMATION u close my account.
>
> SORRY to inform you that in ICICI everbody is made
> authority but no 1 person is responsible even just one also
> while writing u have suggested to write to customer care and
> I know that a standard reply would come satating that SR No
> and looking into the case.
>
> If you are that much admant to serivce clients WHY
> don'y u send us your ICICI personal Bank email ID or
> state MR KAMNATH or Ms Kochar email ID because u don't
> want us to reach you which is unlike Kotak where you can
> reach BY email/Phone to Mr Uday Kotak
>
> In view of the above if you can forward this email to your
> Directors a suitable reply along with contact email and mob
> of Mr. V.Vaidyanathan, MR KAMNATH and Ms Kochar can be sent
> given to us shall be highly appreciated. Awaiting for a
> promptt and postive response to even restart the Od AC AS I
> HAD EARLIER WITH my Current Ac 63000 500 5734 without any
> colateral security as I had in 2005 Please do acknowledge
> the receipt of email ASAP
>
> Thanks & regards
>
> SANDIP SHAW
> CAPITAL TOURS & TRAVELS
> D-146 LAJPAT NAGAR PART 1
> NEW DELHI
> TEL 91 11 41720189
> MOB 91 9312834373
>
> --- On Mon, 10/13/08, ICICI Bank
> <icicibank@retail.icicibank.com> wrote:
>
> From: ICICI Bank <icicibank@retail.icicibank.com>
> Subject: Message from Mr. V.Vaidyanathan, Executive
> Director ICICI Bank Ltd
> To: capitaltours_travels@yahoo.com
> Date: Monday, October 13, 2008, 3:25 AM
>
>
>
>
>
>
> If you are not able to view this mailer properly, please
> click here.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> Dear Customer,
> We are aware that you are being misled by numerous
> malicious and baseless rumors. Many of these are via SMSes.
> Many of our customers have written in to us expressing
> solidarity and confidence in our relationship, and have
> mentioned they have dismissed these rumors, for which we are
> grateful. Still we know that these rumors may cause you
> distress and doubts. You are our valued customer and we
> would not like you to have any of these feelings. So we have
> now chosen to write to you directly to allay your concerns
> if any.
> You would have seen the categorical endorsement of the
> soundness of Indian banking as well as ICICI Bank's
> sound financial health from the RBI and the Finance
> Minister. You would have also read about the unequivocal
> certificate of confidence reposed on us by S&P an
> independent rating agency of repute. We have categorically
> and in a transparent manner disclosed that
>
> We have ZERO exposure, directly or indirectly, to US
> sub-prime
>
> We have 150% more capital than what Banks are required to
> have, and we are one of the highest capitalized banks in the
> country
> We have a AAA rating
> We have sound liquidity to meet your needs whenever you
> need and in what ever amounts you may need
> Your bank has grown and achieved its status of pre-eminence
> due to the patronage and trust you have reposed thus far in
> us. We have made many an Indian smile with a house, car and
> every banking need dreamed of by Indians. I am sure nothing
> factually or otherwise has changed in our relationship that
> we should let baseless rumors cast doubts in your mind. We
> once again want to reaffirm to you that the bank you have
> built and assisted to grow to pre-eminence will be with you
> day and night. We take pride in serving you and being the
> bank of your first choice.
> We desire and request the continuance of your unwavering
> trust and relationship. We promise to you that not only your
> deposits but all your interests are safe and secure with us.
> In case you need to reach us, kindly write to us at
> customer.care@icicibank.com.
> Sincerely
> V. Vaidyanathan
> Executive Director
> ICICI Bank Ltd
|
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Dear sir, /Masdam
Can i have Ms Chandra Kocchar email id
|
|
To: CHANDA KOCHAR HEAD ICICI BANK INDIA
hi,
i am having an ICCI savings account with your bank and using its services like credit card since last 2 years during which i have never been listed as default customer.
Last year i had taken ICICI Lombard policy for my mother.
The policy number is 4034-FPP-03947295-00-000 for which again pay my premium dues regularly.
Recently after angiogarphy of my mother i had submitted claim for the same intially i got the response that documents were not sufficient for which i personally made it a point to collect all the documents from hospital and consulting physician who conducted angiography procedures after which i went ahead and submitted all those documents to ICICI Lombard office in andheri with written sign off from them that the documents are all in place and they gave me the assurance that the claim would be processed within 21 working days .this acitivity was done on april 27th 2009.
till date i.e. June 23 rd 2009 whenver i call on the helpline numbers i get the same response from all the executives that claim has been gone to expert panel for review, you will know the status of the claim till this weekend wonder when that weekend will come.
Now because of all this i am really in state where i have to decide whether to continue with the policy and continue with the bank any further.
Please do the needful thats the request.
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To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)
Dear Sir,
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stopy giving personnal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.
This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and ther is long long comunication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive( Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Para-1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Para-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installement will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.
Sir yestarday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no 015101553786 and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your conern person was busy with his mobile phone talking with some one and he told to his collegaue or someone else to handle my problem.
So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).
Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.
Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.
Thanks Sujeet Mukherjee
67214738 /4739
9324963201
|
|
To
ICICI Bank, Bandra Kurla Complex
Mrs.Chanda Kochhar-(Md- CEO-ICICIBank)
Dear Sir,
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stopy giving personnal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.
This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and ther is long long comunication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive( Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Para-1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Para-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installement will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.
Sir yestarday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no 015101553786 and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your conern person was busy with his mobile phone talking with some one and he told to his collegaue or someone else to handle my problem.
So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).
Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.
Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.
Thanks Sujeet Mukherjee
67214738 /4739
9324963201
economictimes.indiatimes.com/Chanda-Kochhar-MD-and-CEO-ICICI-Bank/articleshow/4484525.cms
********************************
Dear Customer,
As per the telephonic discussion, please be informed that below mentioned branches are dealing in loan and walk in branches, request you to approach them for further assistance.
Address:
ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.
132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705
The Emerald, Plot-B/195, Sec-12, Vashi- 400703
Timings:
Working Days :- Monday to Friday.
By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m
Saturday: 10.00 am to 02:00 p.m
Sincerely,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm
DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
Subject: SUSPECTED SPAM: Product: Feedback on CustomerFirst Series / Old Customer /sujeet65@yahoo.co.in
To,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
Pavitra Janga I want the Telephone No with email ID of concern person who is dealing with personal loan at* Shri Ganesh CHS, Sector-1, Opp. Apna Bazar, * 132, areenja arcade, sector-17 & *The Emerald, Plot-B /195, Sector-12, Vashi. Pavitra Janga as I earlier told you about my brief history why needed urgent personal loan around say Rs. 50, 000/- & you are telling me go there and talk wiht them. See Pavitra Janga as I have already told you that I am busy with my Market Research Company and I am the Team Leader of enter Navi Mumbai belt & and under my team leadership I got say around 10 boy who are fully train about Market Research & how to take market survey of Banker's, Insurance Companies, Liquior Companies and so on. This train boys are some 8th pass, 9pass or SSC failed so I am busy with my Team Leader of Navi Mumbai and plus I am working full time at M/s. Dhoot Developers Pvt. Ltd. 504-506, B-wing, Sector-15, Great Eastern Summit, CBD- Belapur, Navi Mumbai- 400614. (Time 10:00 am to 7:00 pm) and after that I am busy with my Market Research job like calling to the customers about all different banker's credit cards also about insurance company. So Pavitra Janga I cannot visit to vashi branch as I told I am busy with my project say full time and plus parttime market research job. So please Pavitra Janga I am requesting if you can arrange some one to collect my document it will helpful to me and so you can send some one at my Dhoot Developers Pvt.Ltd. CDB- Belapur on 05th Aug'2009 at 4:00 pm sharp 4:00 pm.
*ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.
*132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705
*The Emerald, Plot-B/195, Sec-12, Vashi- 400703
Awaiting your poistive reply very very soon thanks and have nice day
Thanking you
Dhoot Developers pvt.ltd
Sujeet Mukherjee
67214738/ 9324963201
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.care@icicibank.com>
To: sujeet mukherjee <sujeet65@yahoo.co.in>
Sent: Monday, 3 August, 2009 1:59:37 PM
Subject: RE:'ICICICARE=035-034-654' Product: Feedback on Customer First Series / Old Customer /sujeet65@yahoo.co.in
Dear Customer,
With reference to your e-mail, we understand that you are looking for personal loan, please be informed that as per the current process request you to approach our nearest loan branch for availing personal loan to assist you further.
Address:
ICICI Bank Ltd, RPG Towers, 248 Andheri Kurla Road, J.B. Nagar Andheri East Opp Kohinoor Int Hotel, Mumbai 400059
ICICI Bank Ltd., Reis Magos, Sutrale Road, off. Chandavarkar Lane, Borivali (W), Mumbai- 400092
RAOG DEPT.GRAUND FLOOR ZENITH HOUSE OPP RECE CORSE KESHVRAO KHADE MARG MAHALAXMI MUMBAI 34.
ICICI Bank Ltd., Sadguru Darshan, Road No. 3, Liberty Garden, Malad (W), Mumbai- 400064
Nariman Bhavan, 227, Nariman Point, Mumbai 400021, Maharashtra
215, Free Press House, Free Press Marg, Nariman Point, Mumbai- 400021
ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.
132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705
The Emerald, Plot-B/195, Sec-12, Vashi- 400703
Timings:
Working Days :- Monday to Friday.
By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m
Saturday: 10.00 am to 02:00 p.m
Sincerely,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts..htm
DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
Subject: Product: Feedback on Customer First Series /Old Customer /sujeet65@yahoo.co.in
To.
Mohd Mushraf(Customer Service Officer)
Till date no one has contact to me I am still waiting to here from you a positive reply, because every day I have to pay 4% Interest and collect the cash and pay the relative Doctors bill its comes around Rs.50, 000/- so that is why I am asking from ICICI bank a personal loan around Rs.50, 000/- and whate ever EMI permonth will be there for 3 years I will pay but I can also pay the full amount after 9 month whatever balance will be there after deducating 9month installement, because I am doing part time personal marketing reserach with Market Reserach Companies and I am the Team Head of Navi Mumbai area and this the company do the market reserach for different product say taking Bank's interview, taking Liquor company interview etc and so on. So once again sir I am requesting you do the needful at the earliest within 3 or maximum 4 working day to clear my problem what I am facing at present.
Sir please find full detail as below:-
1. Name Sujeet Mukherjee
2. Employee Salaried
3. Gross Income (inclusive with incentive) Rs.1, 72, 800/-
4. Date of Birth 09-11-1965
5. Complete Postal Address: A7-NL2-20, Sector-03, Nerul, Navi Mumbai-
400706.
6. Tel. No-91-22-67214738 /39 mobile 91-9324963201.
7. Name of the company M/s. Dhoot Developers Private Limited (working
as Manager Administrative+ Marketing) (Dhoot Group of corporate
companies) 504-506, B-wing, Great Eastern Summit, Sector-15, CBD-
Belapur, Navi Mumbai-400614.
8. * S S C Passed from Pune Board 1980, H S C Passed from S P Mandli Institute;
Bombay Board 1984..
* Passed F Y B Com & S Y B Com from S P Mandli Institute Bombay Board
1985 & 1986.
* Studying T Y B Com from S P Mandli Institute from Bombay Board 1988. (But
I couldn’t complete the studies because on that year my Daddy got expired)
9. Total Work experience in my knowledge it will from *1989 to 2007 M/s. Garson
Engineering Private Limited, at Nana Chowk & Pune, Shivaji Nagar. (As a
Marketing Manager)
*From Jan'2008 to May'2008 M/s Hansa Research Pvt. Ltd. (As a Field Supervisor)
10. Current work experience form July'2008 till date working with Dhoot
Developers Pvt. Ltd.
11. Current residence address is 9 year is mentioned above
12. Previous residence from 09-11-1965 to my daddy retirement from we use to
staying at Matunga W. Railway Building 78/10 because my daddy was in W.
Railway as a Sectary to (Chief COSO W. Railway Department, Churchgate..) My
Daddy was expired on 08-08-1988 & Mother was expired on 22-10-2008.
Sir awaiting your positive reply
Thanks Sujeet Mukherjee
67214738 /9324963201
--------------------------------------------------------------------------------
From: ICICI Bank Customer Care <customer.care@icicibank.com>
To: sujeet mukherjee <sujeet65@yahoo.co.in>
Sent: Thursday, 30 July, 2009 7:38:27 AM
Subject: RE:'ICICICARE=035-034-654' Product: Feedback on Customer First Series / Old Customer /sujeet65@yahoo.co.in
Dear Mr. Mukherjee,
Thank you for providing the detail, your request for personal loan has been registered with us. The Service Reference number is SFA-43036071. Our executive will contact you within 2 working days.
Looking forward to your co-operation in helping us serve you better.
Sincerely,
Mohd Mushraf
Customer Service Officer
ICICI Bank Limited
ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch.."
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
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|
|
To
ICICI Bank, Bandra Kurla Complex
Mrs.Chanda Kochhar-(Md- CEO-ICICIBank)
Dear Madam Chanda Kochhar (Md- Ceo- ICICI Bank)
Sorry to say madam all ICICI staff’s are irresponsible and they don’t know how to handle and talk or write a letter to customer even though I have mentioned earlier about my problem why I needed urgent personal loan around Rs. 50, 000/- as I am holding ICICI a/c 015101553786 from October’2006 I think so and this urgent personal loan I need to pay my relative doctor’s bills very very urgent or one of your staff will have go to heaven to pay the bills. See madam you can go through all my email given below which I am writing to your Ms. Pavitra Janga –customer care executive from 30th July ’2009. And later on Mr. Mohd Mushraf-customer care officer has asked my details which I have given my resume but on 13th Aug’2009 Ms. Pavitra Janga is telling me you people have stop giving personal loan. So madam why so much days gap to say me you people have stopped giving personal loan, she could had told me on 30th July’2009 that you people have stop. Who will bearer this 15days loss which I have collected cash from market at rate of 4% interest per day. So why people go to bank to open account they could have solve there problem from market itself.
So madam what to do now you only give me advise or otherwise some of your staff have to face the problem what I am facing at present.
Thank once again I am requesting you please sanction the loan amount.
Thanks and awaiting your positive reply very soon
Sujeet Mukherjee
Manager Administration +Marketing
Dhoot Developers Pvt. Ltd.
67214738 /9324963201
********************************************************************************
Complaint-1
Once again sorry to say that just now Ms. Pavitra Janga has send me mail saying that they have stop giving personal loan she should told this thing earlier why I have wasted my time yesterday cancelling all my busy schedule of my market research job. She should send me apology letter in ICICI letter head saying I have done the mistake or else cut his salary.
This is not a compliant about ICICI staff's of entire Navi Mumbai Belt but it is a advise from my side to your HR Department that how regular is your ICICI staff's and there is long long communication gap between your staff's and customer care executive/officer's even branch manager of Nerul (E), Navi Mumbai. Sir you can go through my email which I have send to your customer care officer even customer care executive (Mr. Mohd Mushraf-customer care officer & Ms. Pavitra Janga- customer care executive) you can go through my email given below Complaint 1, 2, 3 & 4 which I have mentioned every thing about my job or I think so I have given full Resume in Complaint-4.
Sir I have request them I just require only Rs.50, 000/- personal loan which I will be clear within 24 month whatever EMI will be there or I can also clear the same amount after 6 months whatever balance installment will be there. Why because I am doing part time market survey job and I am the Team leader of entire Navi Mumbai belt under my leader there are well train boy's and they are not graduate like your ICICI staff's they are all SSC or 9th standard fail. This Market Research company last say 25 years doing Market Survey or Research for different product say like banker's feed back, liquor companies feed back, insurance companies feed back etc etc.
Sir yesterday I have send sms to Nerul (E) Branch manager Mr. Mukesh Sharma my A/c no 015101553786 and my cell no and he told me that one of the executive will call you back but till now no one has called me and also Ms. Pavitra Janga has told me you just visit to our vashi branch and I have visited to your vashi branch after cancelling my all busy market survey data /feed back report. So after visiting to our vashi branch they told me that they have stop giving personal loan but how this can be happen after Ms. Pavitra Janga told me that you go and talk with concern person but at that time your concern person was busy with his mobile phone talking with some one and he told to his colleague or someone else to handle my problem.
So sir you can just see that how much gap is there between staff's /customer care officer/ customer care executive and branch manager of Nerul (E).
Sorry to say once again sir that this why the corporate sector get job cutting /salary cutting why because of regular staff's you handling in your branches.
Thanks and once again requesting you if you bank are ready to give me personal loan I will pray to god that bank should grow up or else I will pray that more and more job cutting / salary cutting should go.
Thanks Sujeet Mukherjee
67214738 /4739
9324963201
economictimes.indiatimes.com/Chanda-Kochhar-MD-and-CEO-ICICI-Bank/articleshow/4484525.cms
************************************
Complaint-2
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
Madam sorry to say that your ICICI's staff are not good in customer care service that is why in banker's & corporate sector all job cutting is going on and I will pray to god there should be more job cutting must go in banker's and corporate sector. Why because you told me to go and visit to your Vashi office, sector-1, sector-17 & sector-12 they told me that ICICI bank has totally stop giving personal loan.
That is why I am thinking to closed my ICICI bank and shifted to some nationalised or corporative bank they give me better service then you corporate bank people. They are ready to give me loan upto Rs. 50, 000/- without any reference and no further any documents.
Thanks madam you only one have given me moral support to go and visit to your bank
Again thanks and awaiting your positive reply very soon.
Thanks Sujeet Mukherjee
9324963201
*************************************
Reply back-ICICI department
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.care@icicibank.com>
To: sujeet mukherjee <sujeet65@yahoo.co.in>
Sent: Tuesday, 4 August, 2009 3:01:29 PM
Subject: RE:'ICICICARE=035-034-654' Product: Feedback on Customer First Series / Old Customer /sujeet65@yahoo.co.in
Dear Customer,
As per the telephonic discussion, please be informed that below mentioned branches are dealing in loan and walk in branches, request you to approach them for further assistance.
Address:
ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp.Apna Bazar, Vashi - 400703, Navi Mumbai Dist.
132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705
The Emerald, Plot-B/195, Sec-12, Vashi- 400703
Timings:
Working Days :- Monday to Friday.
By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m
Saturday: 10.00 am to 02:00 p.m
Sincerely,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts.htm
DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
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The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
Complaint-3
Subject: SUSPECTED SPAM: Product: Feedback on Customer First Series / Old Customer /sujeet65@yahoo.co.in
To,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
Pavitra Janga I want the Telephone No with email ID of concern person who is dealing with personal loan at* Shri Ganesh CHS, Sector-1, Opp. Apna Bazar, * 132, areenja arcade, sector-17 & *The Emerald, Plot-B /195, Sector-12, Vashi. Pavitra Janga as I earlier told you about my brief history why needed urgent personal loan around say Rs. 50, 000/- & you are telling me go there and talk with them. See Pavitra Janga as I have already told you that I am busy with my Market Research Company and I am the Team Leader of enter Navi Mumbai belt & and under my team leadership I got say around 10 boy who are fully train about Market Research & how to take market survey of Banker's, Insurance Companies, Liquor Companies and so on. This train boys are some 8th pass, 9pass or SSC failed so I am busy with my Team Leader of Navi Mumbai and plus I am working full time at M/s. Dhoot Developers Pvt. Ltd. 504-506, B-wing, Sector-15, Great Eastern Summit, CBD- Belapur, Navi Mumbai- 400614. (Time 10:00 am to 7:00 pm) and after that I am busy with my Market Research job like calling to the customers about all different banker's credit cards also about insurance company. So Pavitra Janga I cannot visit to vashi branch as I told I am busy with my project say full time and plus part time market research job. So please Pavitra Janga I am requesting if you can arrange some one to collect my document it will helpful to me and so you can send some one at my Dhoot Developers Pvt. Ltd. CDB- Belapur on 05th Aug'2009 at 4:00 pm sharp 4:00 pm.
*ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai Dist.
*132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705
*The Emerald, Plot-B/195, Sec-12, Vashi- 400703
Awaiting your poistive reply very very soon thanks and have nice day
Thanking you
Dhoot Developers pvt.ltd
Sujeet Mukherjee
67214738/ 9324963201
Reply back –ICICI department
----- Forwarded Message ----
From: ICICI Bank Customer Care <customer.care@icicibank.com>
To: sujeet mukherjee <sujeet65@yahoo.co.in>
Sent: Monday, 3 August, 2009 1:59:37 PM
Subject: RE:'ICICICARE=035-034-654' Product: Feedback on Customer First Series / Old Customer /sujeet65@yahoo.co.in
Dear Customer,
With reference to your e-mail, we understand that you are looking for personal loan, please be informed that as per the current process request you to approach our nearest loan branch for availing personal loan to assist you further.
Address:
ICICI Bank Ltd, RPG Towers, 248 Andheri Kurla Road, J.B. Nagar Andheri East Opp Kohinoor Int Hotel, Mumbai 400059
ICICI Bank Ltd., Reis Magos, Sutrale Road, off. Chandavarkar Lane, Borivali (W), Mumbai- 400092
RAOG DEPT.GRAUND FLOOR ZENITH HOUSE OPP RECE CORSE KESHVRAO KHADE MARG MAHALAXMI MUMBAI 34.
ICICI Bank Ltd., Sadguru Darshan, Road No. 3, Liberty Garden, Malad (W), Mumbai- 400064
Nariman Bhavan, 227, Nariman Point, Mumbai 400021, Maharashtra
215, Free Press House, Free Press Marg, Nariman Point, Mumbai- 400021
ICICI Bank Ltd., Shop No 14, 15 & 16, Shri Ganesh CHS, Sector 1, Opp. Apna Bazar, Vashi - 400703, Navi Mumbai Dist.
132, arenja arcade, sector 17, near apna bazar, vashi, navi mumbai -400705
The Emerald, Plot-B/195, Sec-12, Vashi- 400703
Timings:
Working Days :- Monday to Friday.
By Cheque :- 10.00 a.m. to 06.00 p.m.
By Cash :- 10.00 am to 05:00 p.m
Saturday: 10.00 am to 02:00 p.m
Sincerely,
Pavitra Janga
Customer Service Executive
ICICI Bank Limited
ICICI Bank introduces Mobile Banking for Loan Customers. Now ask for your loan documents via your mobile phone. For details, click on http://www.icicibank.com/Pfsuser/channels/mobile/loanalerts..htm
DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.
You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.
The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
Subject: Product: Feedback on Customer First Series /Old Customer /sujeet65@yahoo.co.in
Complaint-4
To.
Mohd Mushraf(Customer Service Officer)
Till date no one has contact to me I am still waiting to here from you a positive reply, because every day I have to pay 4% Interest and collect the cash and pay the relative Doctors bill its comes around Rs.50, 000/- so that is why I am asking from ICICI bank a personal loan around Rs.50, 000/- and what ever EMI per month will be there for 3 years I will pay but I can also pay the full amount after 9 month whatever balance will be there after deducting 9month installment, because I am doing part time personal marketing research with Market Research Companies and I am the Team Head of Navi Mumbai area and this the company do the market research for different product say taking Bank's interview, taking Liquor company interview etc and so on. So once again sir I am requesting you do the needful at the earliest within 3 or maximum 4 working day to clear my problem what I am facing at present.
Sir please find full detail as below:-
1. Name Sujeet Mukherjee
2. Employee Salaried
3. Gross Income (inclusive with incentive) Rs.1, 72, 800/-
4. Date of Birth 09-11-1965
5. Complete Postal Address: A7-NL2-20, Sector-03, Nerul, Navi Mumbai-
400706.
6. Tel. No-91-22-67214738 /39 mobile 91-9324963201.
7. Name of the company M/s. Dhoot Developers Private Limited (working
as Manager Administrative+ Marketing) (Dhoot Group of corporate
companies) 504-506, B-wing, Great Eastern Summit, Sector-15, CBD-
Belapur, Navi Mumbai-400614.
8. * S S C Passed from Pune Board 1980, H S C Passed from S P Mandli Institute;
Bombay Board 1984..
* Passed F Y B Com & S Y B Com from S P Mandli Institute Bombay Board
1985 & 1986.
* Studying T Y B Com from S P Mandli Institute from Bombay Board 1988. (But
I couldn’t complete the studies because on that year my Daddy got expired)
9. Total Work experience in my knowledge it will from *1989 to 2007 M/s. Garson
Engineering Private Limited, at Nana Chowk & Pune, Shivaji Nagar. (As a
Marketing Manager)
*From Jan'2008 to May'2008 M/s Hansa Research Pvt. Ltd. (As a Field Supervisor)
10. Current work experience form July'2008 till date working with Dhoot
Developers Pvt. Ltd.
11. Current residence address is 9 year is mentioned above
12. Previous residence from 09-11-1965 to my daddy retirement from we use to
staying at Matunga W. Railway Building 78/10 because my daddy was in W.
Railway as a Sectary to (Chief COSO W. Railway Department, Churchgate..) My
Daddy was expired on 08-08-1988 & Mother was expired on 22-10-2008.
Sir awaiting your positive reply
Thanks Sujeet Mukherjee
67214738 /9324963201
************************************************
________________________________________
Reply Back-ICICI department
From: ICICI Bank Customer Care <customer.care@icicibank.com>
To: sujeet mukherjee <sujeet65@yahoo.co.in>
Sent: Thursday, 30 July, 2009 7:38:27 AM
Subject: RE:'ICICICARE=035-034-654' Product: Feedback on Customer First Series / Old Customer /sujeet65@yahoo.co.in
Dear Mr. Mukherjee,
Thank you for providing the detail, your request for personal loan has been registered with us. The Service Reference number is SFA-43036071. Our executive will contact you within 2 working days.
Looking forward to your co-operation in helping us serve you better.
Sincerely,
Mohd Mushraf
Customer Service Officer
ICICI Bank Limited
ICICI Bank Car loans wins CNBC AWAAZ Consumer Award 2008 for the " Most Preferred Auto Loan" for the 4th time in a row.
"ICICI Bank now offers 7.50% of interest p.a. on fixed deposits for 390 days, 590 days & 8.00% of interest p.a. on 990 days w.e.f. 20.05.2009. Please contact any ICICI Bank branch.."
CONFIDENTIALITY INFORMATION AND DISCLAIMER:
This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects. The notice appended to the e-mails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank.
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Dear Sir,
Greeting from Sathi - Bangalore!
We would like to infrom you that Sathi (NGO) is working in runaway children on Railway Station. Sathi had received funds from donors and runing the peoject. Sathi having FCRA A/c in ING VYSYA BANK at Raichur. Now ICICI bank is a intermediate bank ( Everychild UK to SATHI Raichur ING vysya Bank).
Sathi had received fund from Everychild UK through ICICI Bank Thane to FCRA A/C ING Vysya bank at Raichur with effect from April-09 onwards.We need bank advise from ICICI Bank Thane.
We request to you provide us Bank advise from April-09 to Aug-09.
Thanking you
Regards
Jyothi
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Dear friends
pls share the e-mail address of Mrs.Chanda Kochchar
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Hi,
i don't want the emi to be debited this time from my account any more for policy 03389300.
i had not authorized to debit my bank account to this policy and i am not intrested in this policy at all. this is what i am complaining from the past 2 years
and asking to refund my amount i don't want any add ons. the add ons should be communicated to me orally and not thru post the only insurance that bank told me is regarding the insurance for house and that is one time payment and i had agreed for it and no one from you company has told me that i had given an add on as a complimantary. complimantories are ment to make the customer happy but not screw him.
i have been calling your customer care when first time my bank account has got debited for this policy till that time no one has communicated to me and i don;t trust letters as i haven't even got the original documents of my home loan from the icici bank. so i damn trust letters
i want my funds( 2 yrs emi) to be reverted back to my account and intrest on that amount and my phone bills for calling your customercare
last time when i lodged a complaint one of your manager prem( Secunderabad branch near sangeeth theatre ) called me asked me to come down to the branch and when i called him that i am coming to branch he said he will not be available and will send an executive to my office and he told me that he will explain the product and other products so that i can change to any other product if i want and he also told that if i am not willing to any of those products he will try his best to revert my money and when i called him today he says i havent given u any option other than closing and keeo quite. even he promised me that he can take care of my home loan intrest rate
i want this to be sorted ASAP
i am not intrested in this policy at all none of you guys explained me before giving it to me as add on neither told me that you are giving me an add on
Don't take granted that customer is willing to take the policy if he has not reverted back in 15 days after delivery date. if the bank is conjuice enough to call him and get the confirmation how can you expect a normal person to call uncessarly to all the insurance companies and tell them that boss i am not intrested and where is the proff that he has agreed. if there are any add on please do inform the customer over fone or personally and not thru letters. and i strongly say that icici policies are such a way that customer feels happy when he is coming to your products and feels very bad once he has taken ypur products as the polices never take care of retaing the customer they only try for getting more customer base.
Regards,
Ravi
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To
Chanda Kochhar
Managing Director and Chief Executive Officer ICICI Bank
IT IS SHOCKING TO POINT OUT THAT I HAVE REPEATEDLY SPOKEN TO THE CUSTOMERE SINCE 03 SEP 2009 AND PUT UP MY COMPLAINT FEW DAYS BACK BUT IT IS HEIGHT OF INEFFICIENCY OF ICICI BANK THAT NONE HAS RESPONDED NOR TAKEN ANY ACTION TO REDRESS MY PROBLEM
I am Col K L Jaspal operating two accounts i.e. joint account of mine and my wife No. 630301013481 and another joint account with my son Kamal Deep Jaspal S/B A/C no 630301013494, though I have three accounts in the ICICI bank Faridabad, Sector 21C.
As per my request I was receiving regular message alerts whenever there has been transactions of Rs. 5000/- and more. It is most unfortunate and disappointing to say that since 03 Sep 2009, in spite of repeatedly speaking and explaining the problem of non receipt of message alerts after 01 Sep 2009, the ICICI bank has completely failed to redress the problem. This problem is such that it can be resolved immediately on initiating the required action. I am having my account in the bank since 2002. Such a problem though never came in the past, but this time, no one seems to be attending to the problem. I cannot imagine if the staff of this bank which is one of the leading banks could be having such an inefficient staff. I am rather most disappointed by this act of ICICI authorities; in effect do not find appropriate words to express my anguish. I want to request the appropriate authorities to inform me if the problem cannot be resolved because of their inefficiency to enable me to change my banker please.
I hope the head office is informed to take action in the matter please or let me know if I am required to approach ombudsman in the matter. Some one must talk to me to listen to my problem in person please.
Thanks.
Col. K L Jaspal, tel 06115220742, mob-09471889885, 9097519202.
Email krishanlaljaspal@yahoo.co.in
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To
ICICI Bank, Bandra Kurla Complex
Mrs. Chandna Kochhar(MD-CEO-ICICI Bank)
Dear mem.. i have working in collection agency i am working in icici potpolio icici pl skip and i am a( skip tracer) computer oprater of and mis oprater but i have no satisfide his job becouse i have my dream the job in your bank so plz i req you to give the jobs in your bank...
aapka jeeven bhar abhari rahuga
mahendra singh
09910863949
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I am soma sekhar katari, your customer having saving's account no 070201500825, ihave opened this account recently, my request is keep mobile allert to my account, my mobile no is 9885319966, i have allready applied for it and i also got message in my mobile that i have regestered, but when i am giving sms as IBAL for my account balance to 5676766, iam getting message that i have not regestered, so please consider my request and keep mobile allert to my account,
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dear sir i was send a requestletter in To ICICI BANK NRI Branch Mumbai(Code:- 0004) For Check Book But Untill I did Not received My Mob:- No.is +966 551350431 I am Working In Riyadh K.S.A., if now you want send my Cheque book then call me I will tel You My Addresse.
Thank's regards
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I want to just know that if I write any complaint against ICICI Bank someone resolve my problem?????
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dear madam
i have very big problam please when you give me reply?
lalit nayak
9825011662
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Respected Madam,
My self Ajay Pandey after my card payment in September, 2009
* Your people send me October, 09 statement with fine, interest & taxes etc.?
* they block my card?
* Recovery Officer call in my Office every day when i am on leave why?
* when i am on leave & purchased some items in shop than shopkeeper told sir your card is blocked?
* in this matter i call to PBO more than 50 times in a month & 10 times e mail every time they give only complaint no. but they have not solve my problem.
* complaint no.SR119420887 dated 19.09.09, SR120701464 dated 04.10.09 & SR123365424 dated 30.10.09
after my payment why i will suffer above problem.
thanking you
ajay pandey
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I have taken a Car Loan from ICICI Bank Loan Account No. for loan LALUC00004691311. Recently received a SMS message from ICICI Bank instead of asking thru' letter or by telephone "PLEASE GIVE YOUR UPDATED BANK ACCOUNT NO. FOR LOAN LALUC00004691311 BY VISITING THE NEAREST ICICI LOAN SERVICING BRANC, SO THAT ECS DEBIT FROM JAN 2010 DOES NOT FAIL." I do not know that why the debit will fail if I am having sufficient amount in my account. What is reason for doing the above SMS? Wether any installment missed or failed? If so, please tell us instead of doing SMS to confuse the consumer unnecessarily.
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