[Resolved]  ICICI Credit Card And Lombard Insurance — False promises

Hello Sir,

I am Rohit Mahajan and am working in IBM India in Bangalore. The ICICI Lombard insurance and ICICI credit card people giving problems to me.

I joined IBM 1 yr and 2 months back and opened my salary account in ICICI Bank. While filling the form I nowhere signed for any health insurance. After 2 or 3 months I received a call from Mr. Yogesh from Chennai regarding ICICI Lombard insurance.
He told me to take this policy and forces me that I signed on documents while opening my account with ICICI bank. I said him no I don't want and I didn't sign for this...

Then he told me to say yes for the policy otherwise it wil charge me 1000 Rs as cancellation. If I say yes to the policy while recording of the call, he will cancel my policy without any charges after getting my policy papers and card. I said yes to the cal and those people deduct 24000 Rs from my credit card on the moment and every month m getting my Credit card dues increasing.

After getting my papers, I contacted him asked him to cancel my policy now. He said ok I wil do tht. He did something and disconnects the call. After tht whenever I tried his number no one picked the cal or sometimes some other guy replied to the cal.

In the mean while I received a cal from Credit card recovery dept. lady name kiran or Suman called me regarding payment. I told her the whole story then she said me to pay 1500 Rs and she wil settle the amount and revert back the whole money and send me the cancellation form also, but again the same this nothing happened. I paid 1500 and nothing happened.

I didn't pay my credit card bill as the full amt is of insurance. Now the situation is my CC dues are 16, 603 and Credit card department block my 6300 Rs which is in my Debit card and am Unable to withdraw even a single rupee.

I went to Credit card department, they told me to contact Lombard people. I went there and they told me tht they can only refund 9000 Rs out of 24000 and cancel the policy. But I want the full amount as its the fraud from bank people..

They are moving me from one place to another...

Please help me...

Please, I shall be very thankful to you.

With Regards,
Rohit Mahajan

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Aug 14, 2020
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