[Resolved] ICICI Lombard Car Insurance — MISGUIDED BY CALL CENTER / CHEATING | |||
INSURANCE RENEWAL COVER NOTE# 51709075 & COMPLAINT # 30041029 It was a mis guided by a call center person. My car insurance policy was expired on 26/4/10, 29/4/10 I called ICICI ([protected]) for renewal, call center person committed that insurance cover note will be sent by e-mail address with in 5 min time & surveyor will call & inspect the car next day. Based on his commitment I gave my credit card number for renewal. True color of ICICI LOMBARD is that till date (6/5/10) I didn't get any policy from ICICI. After raising complaint, other call center person told because of technical problem cover note didn't come, within 2 working days. policy will be in the mail. Since there is no responds from ICICI, I have followed up for the policy & they sent a sms that it will take another 5 working days for policy. I have made at least 20-30 calls for following up this issue & this how ICICI works. Dear READERS, My request to you is never ever go with ICICI insurance. If they can take so long for issueing the policy, I suspect that we may not get claims from ICICI insurance. Reg Shankar [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
73%
Complaints
1318
Pending
0
Resolved
941
1-800-209-8888
1-800-2666
ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
View all ICICI Lombard contact information
call center — cheasting
One guy Joel rajkumar who states to have worked for Sitel giving false statements in TV interview that he can place people after call center training in big call centers. fact is he is a runaway from Sitel and trying to cheat people. beware of his false promises.