[Resolved] ICICI Prudential — Cheating the investors by not revealing all conditions on Policies | |||
Hi, I have taken a Policy for my two kids thinking about saving some amount for their future. I am a priveleged customer for ICICI bank and when I went to ICICI bank branch for depositing some cash in my account, the counter staff and marketing guy canvassed about investing in ICICI prudential for the welfare of my kids. As shown in one of the TV program advertisement, they said about the positive things on policy and they didnt tell that i have to pay the premium continuously for three years otherwise i will get back only the 30% of fund value. I was aware of this only when i raised request for taking back my money after two years. I have taken policy (ICICI Pru Smartkid maxima) no. 13586109 for premium Rs 15,000 per year in my name (P Senthilkumar) and my younger son Abhinesh. I have taken another one same policy[protected] for premium Rs 15,000 per year in my wife's name S priya and my elder son Guruprasad. I paid first premium in 1 Jun 2010. When i checked the fund value after two years, it was less than what i have invested and I thought of taking the amount back. I raised a request in ICICI prudential to refund my policy amount. The fund value for 13586109 is Rs. 26842 in Jan 2013 but the ICICI pru staff told me that they will refund only 30% of it which is not fair at all when my investment is showing as 26843 in their website. fund value for 13586104 is Rs 27,243 on Jan 22, 2013. attached the screenshots from ICICI prudential website for the same For God's sake, please dont invest in ICICI prudential and give the money which u saved by cutting down so much o[censored]r expenses to a cheating company like this. It is better to donate it to some orphanage which will give atleast 30% o[censored]r income tax savings. If the fund value is showing as 26,842, I should get the same ...how come the company can come out with this kind of condition to eat out my money. It is like culprits stealing the money belonging to yours without your knowledge. with Hurted Heart Senthil Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
ICICI Prudential — Cheating
Dear Sir/MademThis Letter i given to ICICI prudential 23.03.2009 Mr.Manoj,ICICI Prudential , Near Lakshmi Mills Bus stop,Papanaicken Palayam,
Sub: Cancel Prudential Policy No.: 10291267
Sir,
Your ICICI Prudential Marketing Person Mr. Vineesh called and told we have given COMBO PACK Offer eligible for you. 1. Credit card limit increase 1,00,000/=, 2. Loan Card Rs.8,00,000/= and 3. Prudential Hospital Care.
And also he telling you receive 3 Cards again call me and cancel that prudential hospital care without any charges. But I receive only Prudential Hospital Care only.
Then I call to Mr. Vineesh again 12.11.2008 5.58PM in my office he told I call u . then he called 6PM your office number : [protected]. He asking Policy no and taking 1 min and telling your policy canceled so it will take effect after 15days.
Again I call [protected] this number 09.12.2008 4.32 Pm but another person taking the phone and told this is balance Dept call to [protected] so again I call this number but no one to talk.
I receive one call [protected] icici service devision 22.12.2008 5.40pm asking any issue ? I told this problem. That person told we solve this issue. But no action.
So, I called customer care 5.1.09 1.45pm no one to take . 16.01.09 12.18pm on free toll[protected] called in 12.22pm Mrs. Priya talked and transfer to cancel dept - 12.26pm Mr.Aazam talked 12-30 to 12.40pm me telling all issues registering complaint No: 5772209 / call ended 12.46pm. Telling we fix this issue 15days.
Again I call This no:[protected] talked[protected].23pm telling my complaint Number to Mrs. Minisa she told policy declined. When u free goto ICICI Prudential Give all documents.
I attach this letter to Policy Documents.
So , Immediately cancel this Policy : 10291267.
Now icici credit card balence trasfer to my Debit Card (Salary A/c). i dont Give a permission to debit my salary Account ICICI. now my account -11500 (Nagative balance).
Please take a nessary steps .
I gave already complient in this regards. past 11/2 month back.
Thanks and Regards
S.Gandhi
Coimbatore
[protected].
ICICI Prudential — cheating in policy
Dear Sir,mera name Mohammed Ashfak or mere policy no. 13912160 hai. mene ICICI Prudential se policy li thi uske agent ne muje samjhaya tha ki aapko 30000 rupees per year 3 sal jama karana he 3 year tak or apko milega 42000 Rupees 1 sal ke bad or 3 sal pure hone par 90000 ka 142% milega matlab aap ko milega 127800 rupees lekin hame policy english me hone ki wajah se samaj me nahi aati lekin jab mene banch office gaya to pata chala yaha policy 98 sal ki hai or aapko 1 sal bad 42000 rupees bhi nahi mil sakta he or 7 sal tak 30000 rupees regular jama karwana he, is parkar mere sath cheating ki gayi he pleaze muje mere rupees wapas karwane ka koi tarika bataye. me aapka aabhari rahunga.
Thanks & Regard
Mohammed Ashfak
Dear Mr. Senthil,
We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance
We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance
Dear Mr. Senthil,
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
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ICICI Prudential Kids policy — Cheated me with my investment
Hi,i Invested on ICICI Prudential Kidspolicy in 2005. i was told i can surrender anytime and will get my full money back. also i made clear to them this should not be linked to market and i am not interested i mututal fund but a kids policy. in 2009 when i requested to surrender this and return my money back, i was shocked to know that this is lined to market and they told me about some NAV value and and the market price is down and so i will not get ful money!! I have been paying full EMI through ECS without defaulting everymonth!
I had to cancel this policy for an urgent personal requirement and the compnay returns only 60% of my hard earned money and that to without any intereset! i lost 40% of my rest of the money! they gave all stupid excuses saying i did not complete 4 years which was never told to me.
if i had kept this monthly investment in bank, i would have got my money + saving interest as well! i got cheated by investing with these fraut insurance company!
i need your hlep in taking action against them and getting my balance money back from them.
thanks
bharti