[Resolved] ICICI Prudential — ICICI Prudential policy sold on false commitments | |||
I got a phone call from number [protected] in November 2012. The lady caller claimed to calling from ICICI Prudential head office and stated that if I take a policy with premium of Rs.30,000/- I shall get a vested bonus in the form of scholarship of Rs. 1,04,000/-, by May 2013 . The lady also said that, this is a special scheme choosen for only 10 customers and hence there is nothing mentioned on application form related to vested bonus/scholarship and I would get a separate document within a month on which the bonus amount would be mentioned. I bough a policy with premium Rs. 30,000/- . I received policy document within 15 days but did not receive any document further to this. The document is not yet received even after 5 months and I have been following with her on above mentioned number , but to no avail and now see is not picking up the phone too. Also I was told that I can cancel this policy any time within 1 year , amd get full refund of paid amount, but now ICICI customer care executive is telling that, if I cancel this policy , I shall get no refund.On the policy document the corporate agent name mentioned is " Netambit Insurance Broking India Ltd. " I am very much confident that I am duped by ICICI prudential , by selling this policy on false information . This is really a very bad practice . In my life I shall never refer any product of ICICI to anybody . I shall tell all my relatives and friends and whoever in my vicinity to break all relationships with ICICI if any. Also I am consulting a lawyer and planning to sue ICICI on the basis of phone call records of conversations with the lady which are available with us. Rgards, Kailas Jadhav-[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Mr. Jadhav,
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.
In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
56%
Complaints
1331
Pending
0
Resolved
731
+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance