[Resolved]  ICICI Prudential — ICICI Prudential policy sold on false commitments

Address:Maharashtra

I got a phone call from number [protected] in November 2012. The lady caller claimed to calling from ICICI Prudential head office and stated that if I take a policy with premium of Rs.30,000/- I shall get a vested bonus in the form of scholarship of Rs. 1,04,000/-, by May 2013 . The lady also said that, this is a special scheme choosen for only 10 customers and hence there is nothing mentioned on application form related to vested bonus/scholarship and I would get a separate document within a month on which the bonus amount would be mentioned. I bough a policy with premium Rs. 30,000/- . I received policy document within 15 days but did not receive any document further to this. The document is not yet received even after 5 months and I have been following with her on above mentioned number , but to no avail and now see is not picking up the phone too. Also I was told that I can cancel this policy any time within 1 year , amd get full refund of paid amount, but now ICICI customer care executive is telling that, if I cancel this policy , I shall get no refund.On the policy document the corporate agent name mentioned is " Netambit Insurance Broking India Ltd. " I am very much confident that I am duped by ICICI prudential , by selling this policy on false information . This is really a very bad practice . In my life I shall never refer any product of ICICI to anybody . I shall tell all my relatives and friends and whoever in my vicinity to break all relationships with ICICI if any. Also I am consulting a lawyer and planning to sue ICICI on the basis of phone call records of conversations with the lady which are available with us.

Rgards, Kailas Jadhav-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Jhadav,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance
Dear Mr. Jadhav,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Prudential Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    1331
    Pending
    0
    Resolved
    731
    ICICI Prudential Life Insurance Phone
    +1 860 266 7766
    ICICI Prudential Life Insurance Address
    1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all ICICI Prudential Life Insurance contact information