[Resolved] ICICI Prudential Life Insurance — False information for eating client money by ICICI Prudential comp. | |||
I hold a policy Assure Life , policy No.12340284 which I opted in 11/08/2009 with a Rs.20000 premium every year. The adviser/agent Anil told me that the first premium Rs.20000 will be kept safe to give good returns by the company so to give good return on withdrawal and locking period is 3 years after which you want you can continue or withdraw and this fund will be managed by fund manager and will never go in loss. I never received any mail regarding fund performance form ICICI prudential any time in 3 years.After seeing worst performance after 3 years I decided to withdraw my money, till now I have paid Rs60000, when I called the agent he already left the company when discussed with other agent about withdrawal I was very shocked to hear that I will get only Rs 36000 something that is the fund value. when I said that I have paid Rs.60000 till now and I dispute.he told me that someone will call you. After 2-3 days a lady called from Mumbai that your first premium Rs.20000 is locked and will not be refunded as its in Guaranteed Maturity addition (GMA) which is term of 15 years.so with remaining Rs.40000 which comes out is around Rs.36000 something as of the day fund value. I said that why was it not informed and not mentioned in the broucher that the GMA will not be refund if policy withdrawn. she had no answers. she kept on saying on registration of policy you have first 30 day to withdraw. I said when will I get my blocked Rs.20000( for so called GMA) she said when the policy will complete after 15 years. I asked her that you fund performance is worst, you say that you have fund manager how will invest money on safe place but I never saw any fund switching and noticed loss in the fund value how and why should I continue for 15 years. she said the you will not get the GMA (Rs.20000). This is total fraudulent activity by ICICI life insurance company. I want to dispute this case and would ask help from consumer court/forums to help me in getting my hard earned money back. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
7 Comments | |||
Comments
Please contact Mr. Shah on Tel No.[protected], he might be helpful to you.
Dear Sir(Parox),
We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance
We are sorry to hear your concern. Our representative will get in touch with you in the next 4 hours to assist you with your concern.
We appreciate your patience.
Regards,
ICICI Prudential Life Insurance
still not satisfactory response. None of the policy document say that GMA will not be refunded. ICICI Prudential is not acting in professional manner.
Dear Sir(Parox)
We regret the inconvenience caused. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.
Regards,
ICICI Prudential Life Insurance
We regret the inconvenience caused. Please be assured that the concern highlighted by you is currently being reviewed and we shall keep you posted on the further development of the case.
Regards,
ICICI Prudential Life Insurance
Dear Sir(Parox),
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication via email has been sent with the details of the resolution offered.
In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication via email has been sent with the details of the resolution offered.
In case of any clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.
Regards,
ICICI Prudential Life Insurance
HEALTH CLAIM
my policy no.is 16554213.and the company cheated me for health claim settlement for wrong and unsatisfied reason.56%
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1331
Pending
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Resolved
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+1 860 266 7766
1089, ICICI Prudential Life Tower, Appasaheb Marathe Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
Icici Prudential Life Insurance — LOAN / REFUND
From :-NIVEDITA GAUR, E-MAIL [protected]@gmail.com
503,ANAND HOUSE - II, PH- [protected]
EME STADIUM ROAD, FATEHGANJ,
VADODARA - 390002
12 MAY,2011
Dear Sir,
Believing on my known person, a financial consultant I invested in ICICI prudential life insurance ULIP policy. Rs. 10.lacs in Aug/Sep 2009. At the time of invesment he told me that it will be doubled in five years but he did not told me that there is a lock in period minimum three years and also loan can not be taken these policies.
Now I am in need of money for sons admission in college after 12th but no money. Since I was made to invest hiding key factors now i feel cheated and I want money back with due interest immediately.
Please help me getting my hard earn money.
Thanking you,
NIVEDITA GAUR