[Resolved] ICICIcredit Card — Repeated request to ICICI, No response and High billing without usage | |
Dear Sir, I have a ICICI Credit Card bearing number: [protected]. This card was on my address in New Delhi, Since I have shifted out of Delhi - I have given repeated request for Change of address and contact number, thereafter I had also raise a request at Customer care for e-mail statement around Oct 2006, since then I did not get any statement on my changed address or any intimation on new phone number or my email. Recently I contacted customer care again to make payments and re-activate my card, to my surprise thay have added multiple late fee and other charges and the final payment due had become 18000/- odd. After this I sent mails to customer care and other grievience boards and also called customer care and collections department in Hyderabad for discussing my problem and closing this issue. I have made repeated efforts to communicate with ICICI Bank Credit Card division, ICICI Bank itself and ICICI Bank Credit Card Collections, but there is no response from them. Recently I received one more email statement and the amount stands to 21000/- odd. This is ridiculous and a real harrassment, I have repeatedly been trying to settle this for once, on my last call to collections department I had told them that I am not looking for any kind of settlement, but would like to pay the whole amount so that my card gets activated, inspite of showing such co-operation to the bank because of my 8yrs relations with ICICI bank, ICICI prudential and ICICI credit Card, I regret today that I am being harassed and the concerned people are trying to add more and more to my payment due but not closing the card, because I guess they understand that I am willing to pay. This is my last request to all the concerned people in ICICI to help me with my problem and find me a solution, else I would like to withdraw all my relationship with ICICI, including my salary account as my trust in ICICI is being repeatedly stabbed. Thanks & regards Prem Sanker Satpathy Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
i possess a credit card which they have charged a previous bill amount for not using the card of 982/- also a late paymeny fee of 100/- for correct date payment and excess amount of 2000 for what i have not purchased ... what a wonderful service and loot mar from a renowned bank like this horrible...
Reply
My Credit Card No. [protected]
I have paid 10th may 2009 bill amount Rs 1839.07 by cheque no 013119 of State Bank Of Hydrabad sion Branch clear on 7.5.2009. this is shown outstanding inthe month of june 2009 with late payment i have already Fax bank account statment copy on 27.5.09 to fax no [protected].
I am not aware what happen afterwords as i not recieved any email or mobile massage.
please inform me at the earliest.
thankingyou,
Bharat Jagger
28.5.2009
I have paid 10th may 2009 bill amount Rs 1839.07 by cheque no 013119 of State Bank Of Hydrabad sion Branch clear on 7.5.2009. this is shown outstanding inthe month of june 2009 with late payment i have already Fax bank account statment copy on 27.5.09 to fax no [protected].
I am not aware what happen afterwords as i not recieved any email or mobile massage.
please inform me at the earliest.
thankingyou,
Bharat Jagger
28.5.2009
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