[Resolved]  ICICIcredit Card — BILL PAY

My name Bala Gangadhar Nalam, My LIC policy No.[protected]

I have ICICI Credit have, for this policy i have choosed BILL Pay option,

till 20 sept 2010 ICICI not paid the premium amount

then i have paid premium amount through SBI net banking on 20 Sept 2010, and 25 Sept 2010 ICICI also transferred funds to LIC for the same policy.

i have sent mail to LIC, by mistake we have paid 2 times for the same policy, then LIC has send response they inform us they are received only one payment that is date 20 sept 2010, this information i have informed to ICICI Credit cards and requested to refund the premium amount.

and i have sent the LIC payment premimum receipt (paid through SBI Net banking) and Response from LIC regarding this issue.

somany times i am requested ICICI refund the payment or send the LIC receipt, but till date thier is no response from ICICI.

i request you please inform ICICI refund amount.

because LIC not received the payment from ICICI.

regards

bala gangadhar

For this
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr.Gangadhar,

Please write to us with your contact details and credit card number at [protected]@icicibank.com and we'll get back to you in order to resolve the issue at the earliest. Kindly refer "816099" in the subject line.

Regards,
ICICI Bank Customer Service Team.
Hi Anil,

We are sorry that you had to face inconvenience because of the bank. Please let us know about the problem by writing to us at [protected]@icicibank.com and we assure you that the issue would be looked into at the earliest. Kindly refer “823939” in the subject line.

Regards,
ICICI Bank Customer Service Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information