[Resolved]  ICICI Direct.com — Non receipt of mutual fund dividend

Address:

Chennai, Tamil Nadu

Sir/Madam
I have an online trading account in icicidirect and the
account no. is [protected] and the account is linked to
icicibank Chennai account[protected] for the last two and
half years. Earlier it was linked to my icicibank
Mumbai account[protected]. My mumbai bank accont was closed
one year ago. I have some mutual funds in demat form.

Due to failure of icicidirect to intimate the AMCs the updated
linked bank account details and current address details, the
dividend declared by Birla Sun Life for Bila top 100 fund on
15/10/09,[protected] andPrincipal Mutual fund for principal large cap
fund on 29/7/09 could not be deposited to the bank
account.The details were given to center manager
icicidirect,KK nagar West ,Chennai in November 2009.I have
been in contact with that branch But the branch(manager) is
useless one..I have given mail to helpdesk on 16th
Feb2010.and I am not getting proper response.The reply I got
from Mumbai is

Dear Mr. Nagaraju,

We value your relationship with ICICI Securities Limited
and apologize for the delay in responding to your e-mail.

With reference to your below e-mail, we would like to
inform that the AMC for BIRLA TOP 100 FUND - DIVIDEND scheme
had issued a dividend cheque amounting to Rs.1,634.59 in
favor of your old bank and had got undelivered due to
address mismatch. We request you to provide us the below
documents for updation these details and revalidation of
cheque and send it the address provided in the mail.

1. Bank & address updation Request attested by
the Banker (Banker's Verification Letter).
2. Self attested PAN card copy
2. Cancelled cheque of New Bank Account.

Ms. Sunitha Dasari / Mr. Rakesh Seth
Shree Sawan Knowledge Park,
Gr. Floor, Plot No. D-507,
T.T.C. Industrial Area,
M.I.D.C, Turbhe,
Near Juinagar Railway Station
My question is why have ICICIDIRECT not provided the
AMCs the updated linked account since oct 2007?.Now there is
no change in linked bank account in the last two and half
years and in address in the last 10 months.Then there is the
question o[censored]pdation request form me,
I have been giving mails to coo,helpesk of icicidirect and iam not getting any reply

Now I request you to take up the matter with icicidirect